The Moment of Service
Paul Esherwood
Ask any retailer what keeps them awake at night and the majority will probably answer Amazon. The combination of product range, price, availability and delivery infrastructure has caught many asleep at the wheel. Just when everyone thought ecommerce was king…
COVID-19 has caused even the most robust supply chains to creak. What lessons can we learn and how should enterprises structure their supply chain so that digital technologies ensure goods and services flow?
Acumatica is the US-based cloud-native ERP vendor that has set its sights on a big slice of the UK market that is currently occupied by Sage. Acumatica is from the same stable as IFS…
There is no question anymore that technology progress has overtaken the technology demands of business best practices, creating the current need for experimentation and exploration of how to operate a business in the 21st century…
I recently spotted a tweet from Chris Bakke, an entrepreneur with a number of significant exits under his belt, that got me thinking. Why is procurement still such a challenging beast?
In the past, to evaluate the health and success of an enterprise, you would look to its balance sheet where the profit, margins, and revenue columns would lay bare the performance and trajectory of the business. But that myopic way of measuring success is…
We’re encouraged to choose more sustainable options every day – and this extends to the decisions organisations make when purchasing technology. For any number of reasons, sustainability is an increasingly important factor in the IT decision making process today…
Back in July 2020, SAP appointed Michiel Verhoeven as managing director in the UK&I – until now we haven’t heard much from the new top man. In his first media interview since taking over the hot seat…
ServiceNow is the digital workflow organisation that has been around for 15 years but has recently seen a huge rise in uptake for its services and has been catapulted into the media headlines following the arrival…