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Senior Client Partner
Remote working - no set location
Posted 3 weeks ago

Position Summary

We are looking for an experienced Senior Client Partner to join us at Infor, to assist in the growth of our managed services offerings. As a Senior Client Partner you will be responsible for achieving assigned services sales quotas and goals for customers located within a defined geographic territory, vertical or account list. You will develop business, responds to RFPs, and develop proposals for presentation to customers, ensuring services offer positioning.

Your Responsibilities Include


  • Identify prospective clients and new-business opportunities through lead generation, cold calling, trade-shows, and by working closely with license sales team to maximize Infor’s revenue in the assigned territory
  • Support sales representatives on all opportunities for full sales lifecycle including coordination of RFP responses, oral presentations, contract negotiation for services elements and preparation of proposals / work orders
  • Articulate the value proposition focus on selling business outcomes, solutions sales approach and ensuring that these are technically sound, deliverable, competitive and representative of market leadership to address key business issues
  • Drive consulting services opportunities and leveraging entire scope of company and external resources, including Alliances, Partners, and Value Engineering

Quota Carrying

  • Responsible for the sale of Infor Services in the assigned territory, to achieve or exceed the services annual booking and revenue quotas
  • Prioritize personal and team effort on opportunities to maximize signings and revenue


  • Forecast Responsibility (Monthly, Quarterly, Annually) 
  • Provide regular and accurate qualification, forecasting and analysis of opportunities using company specified methodology, and have a clear focus on closing deals

Process Compliance

  • Ensure approval processes are followed for all opportunities in a timely manner
  • Prepare project proposals which include business requirements, technical requirements and appropriate solution stating the delivery times and schedules for the design, development and testing of the solution components in accordance with the Infor Delivery Methodology

Commercial Negotiation

  • Negotiate sales terms within established policies and procedures and subject to review and approval by manager
  • Work with sub-contractors to handle additional opportunities 

Knowledge and Skills, You Bring to the Organization

  • Bachelor degree in Business, IT or related field
  • Experience in successfully meeting aggressive sales goals and achieving / exceeding quota targets
  • Demonstrated understanding of enterprise software implementations
  • Demonstrated understanding of managed services
  • Ability to establish and manage executive level customer relationships
  • Knowledge of the procurement and approval processes within assigned territory
  • Experience in estimating effort, scoping projects and change requests, and also producing and being responsible for the contracting of the services
  • Experience with an SI or enterprise software company
  • Excellent communication, presentation, organizational and planning skills
  • Excellent interpersonal skills to work as a team member and customer liaison
  • Proven ability to manage a sales campaign and close deals alongside license campaigns or as a standalone services campaign
  • Demonstrable ability to map out a close plan that incorporates all involved resources and contracts with a clear understanding of the customer sign off process and procedures

Our Values

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo. We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.  Infor does not discriminate in employment opportunities or practices on the basis of race, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age or individuals with disabilities. At Infor we value your privacy that’s why we created a policy that you can read here. The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. Please find further information here: About Infor Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all. We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion. For more information visit We value the time you have taken to submit your application. Due to the high volume of applications we receive, if you do not hear back from us within 2 weeks please consider your application unsuccessful on this occasion

Job Features

Job ID#11559

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