ServiceNow

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation

Getting the band back together is not always a prudent idea. How many times have we seen legends reform in their twilight years only to undo their previous good work and rewrite their legacy with a failed attempt at making it again?

ServiceNow has made its second acquisition in a week following an agreement to purchase Mapwize, an indoor-mapping and wayfinding company based in Lille, France. The intention is to build Mapwize’s capabilities natively into the Now Platform and the Workplace Service Delivery...

ServiceNow has acquired Swarm64, a leader in database performance and scale. Swarm64’s database model combines analytical and transactional database capabilities that support intelligent workflows, helping ServiceNow meet evolving customer demands. With Swarm64, ServiceNow will be able to help customers more efficiently manage data and execute complex, high-speed data analytics...

ServiceNow has exceeded expectations with its latest set of financial results, reporting Q2 revenue of $1.41bn, up 27 percent from the same period last year. Wall Street had anticipated second quarter revenue of $1.36bn.

ServiceNow has announced new service delivery developments that will allow customers to request to have their EU hosted data always handled exclusively within the EU. The new offering builds on ServiceNow’s existing legal, technical, and organisational safeguards and will provide simple...

Technology has kept many businesses running throughout the rollercoaster ride that has made up the last 16 or so months. Technology has helped employees stay productive and connected regardless of their working locations.

ServiceNow has signed an agreement to acquire VC-backed DevOps observability platform, Lightstep.

Despite its first quarter results exceeding expectations, ServiceNow’s stock fell after the company revealed it had added fewer big contracts in Q1 than in previous quarters.

Oracle Cloud and ServiceNow have announced a new integration of ServiceNow IT Operations Management (ITOM) Visibility and Oracle Cloud Infrastructure (OCI), which allows customers to proactively visualise changes and understand how business services are being impacted as a result.