When it comes to modern sophisticated enterprise systems, every single operation matters for the stability and efficiency of a business. This is especially the case for internal operations – after all, if there is disruption at the company’s core, it will consequently affect the rest. Open enrollment falls under this category, and many organizations are looking for ways to help them improve it. In the current global competitive environment, open enrollment is crucial for ensuring stable retention of top talent, maintenance of full compliance and well-integrated systems.
Challenges to improving open enrollment
The road toward transforming open enrollment may not be a smooth ride considering the types of challenges that companies may face along the way.
Take Workday as an example: as explained by CloudRock, a specialist consultancy focused on HR and finance transformation, while Workday offers extensive configurable features, adapting them to align with unique business requirements often requires specialized knowledge, which many companies simply do not possess. Additionally, navigating open enrollment can be daunting for employees, especially when new benefits or platforms are introduced.
The complexity becomes amplified when it comes to organizations that use multiple systems for HR, payroll and benefits administration. According to CloudRock, integrating these systems with Workday can be complex but is essential for maintaining a smooth open enrollment process, so this is just another point to add to the list of requirements.
Finally, in a world where compliance is a crucial part of business, open enrollment may be perceived as a maze of regulations, from Affordable Care Act (ACA) mandates to state-specific health plan requirements. Navigating the debris of all regulations while addressing all the points above can be a daunting and time-consuming task if performed alone. This is why it can be helpful to seek a specialist partner that could help target these goals efficiently while ensuring growth.
Sometimes, all you need is the right partner
This kind of journey was experienced by a recent CloudRock customer – a mid-sized company that struggled with open enrollment due to disjointed systems, poor employee engagement and compliance concerns. After realizing that navigating these issues alone is not an option, it decided to seek help from the experts who could help achieve the necessary digital transformation of open enrollment.
This is how the company discovered CloudRock. The consultancy considered this organization’s requirements and helped identify the most suitable direction for it. Since then, the company has implemented a fully customized enrollment process, integrated its benefits with external providers and developed a targeted employee communication plan. As a result, the organization saw a 35 percent increase in employee engagement, a 25 percent reduction in administrative errors and full compliance with ACA regulations.
At a time of fierce global competition, staying afloat in all your business operations is crucial, especially in internal processes, such as open enrollment. To retain top-notch talent and ensure consistent compliance, seeking the help of a partner such as CloudRock may be the steady hand you need to streamline your business’s efficiency to its full potential.
