Analytics and AI

Artificial Intelligence (AI) and analytics are indispensable in propelling digital transformation efforts, particularly influencing Enterprise Resource Planning (ERP). With the rapid progression of technology and computing power, organizations across various sectors are generating immense amounts of data daily, impacting ERP processes. The significance of this data lies in its potential to extract actionable insights, facilitate strategic planning, and drive innovation within the ERP framework. In this context, AI and analytics emerge as pivotal tools, facilitating the extraction of value from the vast amounts of data generated and collected across the enterprise, optimizing ERP functionalities. Analytics is commonly categorized into descriptive, prescriptive, diagnostic, and predictive types, enhancing the ERP landscape. AI algorithms contribute not only to predictive and prescriptive analytics but also empower companies to develop innovative ERP capabilities, exemplified by advancements such as Industry 4.0.

Is the future agentic for ERP?
The future is agentic - or is it? Microsoft and Celonis case studies may show ERP users the truth behind the AI agent hype.
ServiceNow taps Google Cloud’s Amit Zavery as COO
Amit Zavery, formerly Google Cloud’s VP, has been appointed President, COO, and CPO of ServiceNow, effective October 28, where he will oversee products, engineering, and operations, with a focus on business innovation.
(From left to right) Ralph Haupter, President, EMEA, Microsoft; Clare Barclay, incoming President, Enterprise & Industry, EMEA, Microsoft; Darren Hardman, incoming CEO, Microsoft UK
UK: Microsoft brings in new CEO for the AI Age
Microsoft has appointed Darren Hardman as CEO, Microsoft UK, replacing Clare Barclay who becomes president, enterprise and industry, EMEA
IFS Ultimo—Building AI use cases for EAMs: ERP Today x IFS Unleashed
At the IFS Unleashed event, IFS Ultimo leaders discussed leveraging AI to enhance Enterprise Asset Management by improving failure report details for both preventive and reactive maintenance, aiming to reduce costly downtime and enhance productivity through advanced data utilization.
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Pragmatic AI: What it means for manufacturers
A recent SAP Insider survey reveals that while 40% of manufacturing organizations have no plans to adopt AI, nearly 39% are considering implementation within the next two years, driven primarily by the need to automate tasks and improve operational efficiency, highlighting a cautious yet evolving approach to AI in the industry.
IFS.ai: Powering the Industrial AI Revolution: ERP Today TV from IFS Unleashed
At the IFS Unleashed event, Christian Pedersen and Vaibs Kumar discussed the transformative potential of Industrial AI tailored for specific industries, emphasizing IFS.ai's integration with IFS Cloud to enhance operational efficiency and customer value through precise use cases and real-world applications like scheduling and forecasting.
Microsoft CEO: AI Agents are the New Excel, not ChatGPT
Reporting from Microsoft’s AI Tour event in London, ERP Today heard Microsoft CEO Satya Nadella expand upon Redmond’s post-ChatGPT Copilot era for enterprise tech as the company unveiled a series of new AI agents for Dynamics 365.
Addressing AI bias: ERP Today TV x IFS Unleashed
Reporting from Orlando, Florida, ERP Today TV talks to AI experts at IFS Unleashed 2024, discussing the best ways to mitigate AI bias.
SAP unveils new updates to Spend Management and Business Network
SAP has enhanced its spend management solutions, SAP Ariba and SAP Fieldglass, by integrating the generative AI copilot Joule to automate and optimize spending processes, improve collaboration, and provide actionable insights, with availability planned for Q4 2024 and additional features aimed at streamlining procurement and supplier engagement set to launch in 2025.
Epicor’s key leadership appointments to drive AI focus
Epicor is enhancing its AI-driven ERP strategy for global manufacturing and sales sectors by expanding Vaibhav Vohra's role as President, appointing Scott Morgan as Chief Revenue Officer, and promoting Arturo Buzzalino to Chief Innovation Officer, while acknowledging the contributions of retiring President Lisa Pope.
Boomi
Adaptive manufacturing practices – Part 3: Transforming People
Addressing the critical challenges of hiring, training, and retaining talent, particularly in frontline manufacturing roles, necessitates leveraging robust ERP systems like QAD ERP O3 that blend AI-driven and human-centered solutions to enhance workforce adaptability and productivity amidst evolving business demands.
Hand holding virtual cloud computing with world and technology : Clovity and SAP on the cloud
Oracle Fusion Cloud updates to boost service teams’ productivity
Oracle has enhanced its Fusion Cloud Service and Field Service with AI-driven features to boost service teams' efficiency, automate the customer service lifecycle, and improve issue resolution through tools like automated service agents, call and chat summarization, and advanced knowledge search for field technicians.
image of Google Cloud HQ logo | Bharti Airtel and Google Cloud join to deliver cloud solutions to India
Into Gemini for RISE with SAP on Google Cloud
Google Cloud creates a community project in the UK designed to empower users implementing SAP RISE projects
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QAD’s new scheduling and AI tools to lift manufacturers’ productivity
QAD has introduced new scheduling and AI enhancements to its Adaptive ERP application, including advanced scheduling solutions and a generative AI assistant named Champion, to help manufacturing and supply chain businesses improve productivity and navigate modern business complexities.
AI “superpowers” in manufacturing ERP
An exclusive conversation with Epicor chief technologist Vaibhav Vohra.
image of grey AI chip | Google Cloud and Workday
Even Oprah has an AI Strategy: What GenAI Means for You
Riz Ahmed offers observations on AI and its emergence, as well as what it means for ERP communities.
Realizing AI in Retail
Carrefour Belgium's CTO on the future of retail with AI and ML.
Sage
Sage knocks down barriers with information, insights, and tools to help your business flow. Sage provides businesses with software and services that are simple and easy to use. Its products offer cloud-based accounting applications that enable business payments, manage and...
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AI ERP: The impact of artificial intelligence on ERP software
AI-powered Enterprise Resource Planning (ERP) systems enhance business operations by providing real-time insights, automating repetitive tasks, improving data accuracy, and enabling predictive analytics, ultimately making organizations more competitive, resilient, and responsive to market changes.
Lumenia Consulting
Lumenia Consulting is an independent ERP and Digital consulting organisation, specialising in business transformation through the implementation of Enterprise Resource Planning, Digital and related enterprise software applications. Lumenia does not sell software and our independence means that we have no...
NVIDIA to partner with Salesforce for AI initiatives
NVIDIA and Salesforce have partnered to enhance Salesforce's Agentforce platform with predictive and generative AI workflows, enabling the development of autonomous agents and interactive avatars to improve productivity and customer experiences.
CloudWorld sees Oracle & IBM strengthen AI and supply chains
Oracle CloudWorld 2024 in Las Vegas highlighted the growing partnership between Oracle and IBM, focusing on AI advancements and the launch of IBM Consulting's expanded network to aid Oracle clients in leveraging generative AI and automation, alongside IBM's announcement to acquire Oracle consultancy Accelalpha to enhance its supply chain management capabilities.
AI race
The world’s next great space race is digital: AI and the power of smaller models
Discover the AI-driven space race and its impact on industries. Explore how the US and UK are leading the way in shaping the future.
Get Future Ready and Transform with AI
Artificial Intelligence is increasingly integrated into both personal and business spheres, enhancing digital transformation, personalizing customer interactions, and providing predictive analytics to help organizations navigate challenges and improve operations.
Fully-supported Microsoft 365 platform enables growth at cycling charity Life Cycle
Life Cycle, a Bristol-based charity that promotes cycling for personal and environmental transformation, is undergoing a digital transformation to enhance its IT systems and support its growth and diverse projects aimed at benefiting disadvantaged individuals.
a graphic of two people with lightbulb heads on their laptops | NetSuite announces business, analytics and HCM innovations for enterprise growth
NetSuite announces business, analytics and HCM innovations for enterprise growth
Oracle NetSuite has released a series of AI innovations and updates across the suite to help organizations increase efficiency and accelerate growth. 
photo of a keyboard in front of the black background with an "AI" button on it | ServiceNow AI
ServiceNow Xanadu brings AI Agents to Now Platform in the ‘biggest AI release to-date’
ServiceNow plans to integrate Agentic AI into its platform, introducing Now Assist Skill Kit to enable customers to create and deploy custom GenAI skills, with the first AI agents for Customer Service and IT Service Management expected to improve efficiency and workflow management across various industries starting this November.