Human Capital Management

Enterprise Resource Planning (ERP) powers Human Capital Management (HCM) by providing a comprehensive solution to optimize workforce processes. ERP software integrates HCM modules, including talent acquisition, employee onboarding, performance management, and payroll. This integration ensures a unified platform for HR professionals to manage the entire employee lifecycle efficiently. ERP enhances workforce planning, streamlines HR operations, and provides real-time insights into employee data. By unifying HR processes, ERP fosters collaboration, improves decision-making, and enables strategic talent management. With features such as self-service portals and analytics, ERP empowers employees and HR teams alike. This integration between ERP and HCM leads to improved organizational agility, employee satisfaction, and overall workforce productivity.

automated bottling line at a manufacturing facility.

Inside Lion’s ServiceNow Overhaul: From Fragmented Services to AI Readiness

Lion, a beverage manufacturer, improved employee service efficiency and satisfaction by redesigning its HR, IT, and finance workflows with EY and ServiceNow, consolidating over 56 legacy channels into a unified system that increased self-service usage by 200% and reduced operating costs by about 30%, while laying the groundwork for future AI integration.

Analytics and AI

Workday Extends Decision Intelligence to HCM and Financial Management

Workday is integrating Decision Intelligence into its Human Capital and Financial Management platforms to enhance workforce and financial decision-making, enabling teams to analyze hiring plans and financial variances more effectively through sophisticated, AI-driven insights.

Analytics and AI

Oracle Brings Claw-Powered Agentic Applications to HR and Payroll

Oracle has introduced Fusion Claw-powered agentic applications for HR, covering workforce planning, recruiting, compensation, and payroll. Oracle says the applications carry out human-approved actions and that customers retain responsibility for employment decisions.

ERP Strategy and Planning

Unit4 Acquires Napta to Connect Skills Data With Professional Services ERP

Unit4 is acquiring Paris-based Napta, a resource management and skills intelligence platform, to connect staffing decisions with the project and financial data in its ERP. Napta keeps its brand, leadership, and integrations with other ERP and PSA platforms.

Application Development and Integration

Workday Moves Benefits Administration Closer to the HR System of Record

Workday Total Benefits connects benefits providers directly to Workday and adds an AI agent that answers employee benefits questions. The launch treats benefits as an integration and data problem first, with the AI layer built on top.

Siva Sundaresan of SAP SuccessFactors presents the Autonomous HCM keynote at SAP Connect 2026, in front of a screen reading "HR will shape what's next."

Automation

SAP Lays Out Its Autonomous HCM Plan at Connect

SAP's SuccessFactors keynote at SAP Connect laid out how connected Joule agents, a planned TechWolf acquisition, and five customer deployments fit its Autonomous HCM strategy.

Analytics and AI

SAP to Acquire TechWolf, Bringing AI-Powered Work Intelligence into SAP SuccessFactors Core

SAP's acquisition of TechWolf, an AI-native work intelligence platform, aims to enhance workforce management by providing deep insights into employee skills and work patterns, thereby positioning SAP SuccessFactors as a comprehensive tool for evidence-based workforce transformation.

Human Capital Management

Frontline Expectations Are Outrunning Workforce Systems

New Workday and DailyPay research finds hourly workers want clearer pay information, easier scheduling and mobile self-service. The gaps raise questions for employers planning frontline AI on top of their HCM and workforce-management systems.

Abstract digital visualization showing interconnected data streams and a central glowing core, symbolizing unified HR data.

Analytics and AI

Lockheed Martin’s SAP SuccessFactors Go-Live Shows Why HR Data Comes Before HR AI

Lockheed Martin has consolidated core HR for 123,000 employees on SAP SuccessFactors, sequencing workforce data consolidation ahead of AI. SAPinsider 2026 research suggests most organizations should follow that order.

Workday office building | Workday and Groundswell take US federal agency to the cloud

ERP Strategy and Planning

Workday Names Sarah Kennedy Ellis Chief Marketing Officer

Workday has named former Google Cloud marketing leader Sarah Kennedy Ellis chief marketing officer, putting her in charge of global marketing and communications as the company expands its enterprise AI positioning.

ServiceNow and KPMG logos merge within an abstract, interconnected digital network, symbolizing HR transformation collaboration

Analytics and AI

When the Vendor Becomes the Customer: What KPMG and ServiceNow Are Testing in HR

KPMG will implement ServiceNow's own global HR rollout while expanding its internal use of the ServiceNow AI Platform, creating a two-way reference deployment. The alliance turns HR service delivery into a live test of governed agentic AI operating above the ERP.

Human Capital Management

SAP Autonomous HCM Explained: What It Is, How It Works, and Where AI Fits in HR

SAP Autonomous HCM connects SuccessFactors, People Intelligence, workforce planning and Joule Agents so AI can move beyond isolated HR tasks and help coordinate processes across payroll, recruiting and workforce decisions.

Street and protected bike path in downtown Akron, Ohio, where the city is modernizing legacy ERP systems with Workday.

ERP Strategy and Planning

Workday Adds 100+ State and Local Government Customers as Agencies Replace Legacy ERP

Workday says more than 100 state and local governments selected its platform in two years, as agencies replace aging ERP systems and consolidate HR, finance, and payroll. Akron and Georgia show how that modernization can reduce manual work, standardize processes, and create a foundation for AI agents.

Abstract of buildings representation of data flowing into a human silhouette, illustrating HR systems integration and AI transformation.

Human Capital Management

NTT DATA Turns Its Own HR Systems Into an SAP Business AI Proving Ground

NTT DATA is leveraging SAP SuccessFactors, Business Data Cloud, and Joule to overhaul its global HR systems. This internal deployment showcases its SAP expertise and provides a real-world proving ground for AI-driven HR transformation solutions, following its 2025 move to SAP Cloud ERP Private.

Analytics and AI

Why Frontline Trust Will Determine the Success of UK Government AI

Civiteq Managing Director Edward Pearson argues that UK government AI will succeed only if public sector leaders make frontline trust, adoption and change management central to transformation.

Analytics and AI

Report: AI Is Moving Faster Than the Enterprise Systems Built to Support It

Microsoft's 2026 Work Trend Index reveals a growing disconnect between employee AI capabilities and the enterprise systems designed to support them. As workers move faster with AI, ERP leaders face growing pressure to connect intelligence, governance, and operational execution.

image of Workday office surrounded by blue skies | Compa

Analytics and AI

Workday Research Shows Why AI Alone Is Not Fixing Busywork

New Workday research shows that disconnected systems continue to consume employee time, while organizations embedding AI directly into core workflows are realizing significantly stronger productivity gains and higher user confidence.

Enterprise Asset Management

Places for People Launches $80M ERP Tender to Support Growth and Acquisitions

Places for People has initiated a £60 million ERP tender to enhance standardization across essential business functions as it anticipates substantial growth over the next decade, aiming for integrated data management and operational efficiency amid ongoing acquisitions.

Automation

Unit4 Gives ERPx Customers a No-Commitment Path to AI Adoption

Unit4 has launched 'AI for Your World,' a commitment-free initiative allowing mid-market ERPx customers to trial its AI capabilities, including the Advanced Virtual Agent, until August 31, 2027, facilitating low-risk experimentation and potential subscriptions thereafter.

Human Capital Management

Workday Turns to HR Path to Reach More SMBs in Ireland and Scotland

Workday has appointed HR Path as an authorized value-added reseller for the UK and Ireland, enhancing its partner-driven market approach for small and medium-sized businesses while providing customers with a streamlined relationship for their HR and finance system needs.

Enterprise AI sprawl and invisible AI governance concept

ERP Strategy and Planning

Workday Says AI Agents Belong Closer to the Systems They Could Break

Workday is drawing a clear line in the enterprise AI agent debate: for high-stakes workflows in HR, payroll, and finance, the safest place for AI inference and orchestration is inside the system of record, not on neutral third-party platforms. Through its controlled openness model—open APIs and MCP for developers, proprietary governance within Workday—the company argues that context, business logic, and security controls are a competitive moat that cannot be safely externalized.

ERP Strategy and Planning

Why Unit4 Keeps Showing Up on the ERP Shortlist

Unit4’s latest ERPx moves show why the vendor keeps appearing in shortlists for service-centric organizations. Success4U, DataHub, and FIX sharpen its pitch around deployment predictability, governed analytics, and ERP built for people- and project-driven operations.

Analytics and AI

ERP’s AI Skills Gap Is Becoming the Real Transformation Bottleneck

ERP vendors like SAP are shipping AI features faster than teams can absorb them. The SAP AI skills gap—with 91% of organizations using AI but only 17% embedding it in core workflows—is now the defining bottleneck to real ERP transformation.

Human Capital Management

Oracle Takes On the Federal Government’s HR Patchwork

The US Office of Personnel Management (OPM) has awarded Oracle a $395.8 million Federal HRIT Modernization contract to deliver the federal government's first government-wide HR platform using Oracle Fusion Cloud HCM, designed to replace more than 100 separate agency systems and consolidate workforce management for 2 million civilian employees.

Human Capital Management

Singapore’s AI Hiring Surge Shows How Vendors Are Building for APAC Enterprise Demand

As of mid-June 2026, thirty of the world's leading AI firms, including OpenAI with 37 open positions, are ramping up hiring in Singapore, driven by government support and a focus on commercial deployment in Asia-Pacific, amidst a talent gap that sees only 1.4 qualified candidates per 10 open roles in Southeast Asia.

Human Capital Management

Workday Is Testing How Much Enterprise AI Should Be Allowed to Do

Workday’s Q1 results showed agent adoption momentum. The follow-up question is whether Sana, Microsoft 365 Copilot, the Agent System of Record, and federal HR automation can prove that enterprise agents can act inside governed workflows without eroding control.

ERP Strategy and Planning

SAP Sapphire Interview: AI Agents Will Force HR to Rethink Workforce Management, Says SAP SuccessFactors CRO

SAP SuccessFactors is addressing the pivotal question of how to manage AI agents within the workforce, emphasizing the need for strategic workforce planning and skill development, as companies navigate the complexities of integrating AI into HR functions and organizational structures post-COVID.

Analytics and AI

Google Cloud Partnerships: Gemini Enterprise Pushed Deeper into Workday and IBM Delivery

Google Cloud is advancing Gemini Enterprise into enterprise AI through expanded partnerships with Workday and IBM, focusing on integrating HR and finance agents into workflows and enhancing delivery capacities with industry-specific solutions.

Analytics and AI

Workday’s AI Agent Push Started Showing Up in its Q1 Earnings Numbers

Workday's Q1 fiscal 2027 results demonstrated strong revenue growth and increasing adoption of AI agents, reassuring investors that AI can enhance rather than undermine subscription software economics.

Human Capital Management

SAP Pushes Autonomous HCM Beyond HR Automation in SuccessFactors

SAP's Sapphire 2026 announcement highlights its Autonomous HCM capabilities in SuccessFactors, transforming HR from a static record system into an active operational layer that includes payroll, hiring, workforce planning, and learning integration through new Joule Assistants.

ERP Strategy and Planning

Automating SAP Batch Genealogy, Material Certificates Through EDI Integration

Manufacturing organizations face challenges in managing material certification documents and batch genealogy across multiple plants, leading to delays and errors; however, by automating these processes one global manufacturer significantly improved operational efficiency, reducing manual effort by 4,000 hours annually and enhancing compliance response times.