The #1 Media Platform For ERP & Enterprise Technology

THE MAGAZINE

TOP NEWS

ERP Today 2025 Awards: Customer Experience Moves to the Core of ERP Strategy By Tarsilla Moura

SugarAI wins Customer Experience Solution of the Year for its Country Fare transformation; Inetum named runner-up. Customer experience now sits at the center of ERP strategy. This year’s Customer Experience Solution of the Year Award highlights how organizations are using...

DAILY NEWS

Office environment representing France’s tech dependency plan and shift from Windows to Linux across public sector IT systems.

France tech dependency plan ERP Strategy and Planning

How France’s Tech Dependency Plan Could Influence ERP Decisions

Glowing AI brain on a CPU chip surrounded by a digital circuit board, representing enterprise cloud and AI infrastructure

Cloud Strategy Cloud Platform and Technology

Your AI Roadmap Has a Cloud Problem: New NTT DATA Research Reveals Why Enterprise Cloud Maturity Is the Gating Factor for AI Success

SAP earnings results showing cloud revenue growth, current cloud backlog, and Business AI strategy

SAP Analytics and AI

SAP Q1 Earnings Shows Cloud Strength, but Can the AI and Backlog Momentum Hold?

Workday Analytics and AI

Workday Advances ‘Lights-Out Finance’ Vision with Autonomous Financial Testing Tool

Worker with a forklift in a large carpentry workshop with many timbers in the background._SAP Ariba AI procurement

SAP Ariba Spend Management and Procurement

SAP Embeds AI and Joule Into SAP Ariba To Transform Enterprise Procurement

EDITORS CHOICE

Professionals analyzing data on computer screens in an office, representing AI in quote-to-cash workflows and finance operations.

Financial Management

Zuora Adds AI Agents for Quote-to-Cash Workflows and Auditability

Zuora introduces AI agents for quote-to-cash workflows, focusing on how outputs are integrated, explained, and executed within financial controls, audit frameworks, and operational processes.

By Adam Pitman

AI is reshaping enterprise partnerships across ERP, supply chain, governance, and ecosystem collaboration

Analytics and AI

AI Is Changing the Rules of Enterprise Partnerships: Q&A with Blue Yonder’s VP Kelley Lear

In this ERP Today Q&A, Blue Yonder’s Kelley Lear explains how AI is changing the rules of enterprise partnerships. The discussion covers agentic AI, hyperscaler and ERP alliances, supply chain disruption, data readiness, governance, and what separates outcome-focused partnerships from those that stall.

By Tarsilla Moura

Data and Data Management

Why Enterprise AI Fails Without Data Independence: The Hidden Bottleneck in Every ERP Transformation

Enterprise AI programs are failing before they start because the historical data they need is still trapped inside legacy ERP systems scheduled for retirement. Here's why application retirement and archiving is the hidden infrastructure decision separating organizations that can execute AI strategies from those that can't.

By Radhika Ojha

Supply Chain Management

Q&A: From System of Record to System of Proof in Pharma

Steve Madsen developed RxERP in response to the overwhelming challenges of managing compliance and data fragmentation in pharmaceutical distribution, aiming to unify systems for real-time, trusted traceability and regulatory compliance, which also could influence other safety-critical industries.

By Chris Vavra

Financial Management

Designing Finance for Scale: Why Charts of Accounts and Dimensions Matter More Than ERP Features

ERP projects often face significant challenges not during implementation but years later due to underlying financial architecture decisions—including chart of accounts and entity structures—being overlooked in favor of immediate functionality, which can hinder scalability and complicate management reporting as business complexities evolve.

By Natalia Golovina

ERP Strategy and Planning

How AI Agents Are Reshaping ERP in the “SaaSpocalypse” Era

The “SaaSpocalypse” makes for a dramatic storyline, but it flattens critical distinctions in how AI agents interact with enterprise software layers. Lightweight, UI-heavy workflow tools are clearly exposed, yet systems of record that own deep data, compliance and audit trails...

By Chris Vavra

Frankfurt business district skyline representing enterprise finance systems, data infrastructure, and AI-driven collections workflows in Europe.

Financial Management

Zuora Collections Launches in Europe with Germany Data Center for In-Region Data and AI-Driven Workflows

Zuora has launched Collections in Europe with a new Germany data center, bringing AI-driven workflows and in-region data handling to finance teams managing cash collection and forecasting.

By Adam Pitman

CRM and Customer Experience

Q&A: SAP’s Balaji Balasubramanian on Turning Customer Experience into an Enterprise Growth Engine

SAP Customer Experience (SAP CX) is evolving from a front-office focus to an enterprise growth strategy that emphasizes connected data, efficient execution, and the integration of AI to create seamless customer experiences.

By Tarsilla Moura

MOST READ

ERP TODAY LIVE!

ERP Today Cloud Platform and Technology

ERP Today Interview: Rick Rider

Rick Rider, SVP of product management at Infor, discusses the transformative impact of autonomous AI on ERP systems, viewing it as a beneficial evolution rather than a crisis, while emphasizing the importance of robust underlying systems and exploring the variations in U.S. and European approaches to AI.

ERP Today Application Development and Integration

Acumatica Summit 2026: Cassandra Moore

Chris Vavra and Cassandra Moore explore key themes and trends from the 2026 Acumatica Summit in Seattle, focusing on innovations in ERP technology.

Acumatica Analytics and AI

Acumatica Summit 2026: Manish Chandak

At Acumatica Summit 2026, Tech Electronics CEO Manish Chandak discussed the evolving themes in ERP, focusing on the impact of digital replicas and AI on the future role of ERP systems.

Salesforce Analytics and AI

ERP Today Interview: Achyut Jajoo

Salesforce's Achyut Jajoo talks with ERP Today about how they're working on helping manufacturers enhance operational scalability through prebuilt AI templates and improving autonomy and competitiveness in the face of labor shortages.

EY Analytics and AI

A New Approach to Banking with EY Digital Marketplace

Edward Sander and Jon Stevenson discuss how traditional banks can modernize operations and compete in the digital age by leveraging the EY Nexus Digital Marketplace and the EY-MoneyLion Alliance to overcome legacy systems and enhance customer engagement.

ERP Strategy and Planning

From SNP Transformation World 2025 – Rami Amkieh

ERP Today’s Robert Holland sat down with Rami Amkieh, Senior Vice President Middle East and Africa at SNP, to discuss the challenges faced by customers in the Middle East and Africa, how SNP is working with those customers to support their transformation goals, and the technologies that SNP is using to facilitate those transformations.

ERP Strategy and Planning

From SNP Transformation World 2025 – Don Mahoney

Robert Holland from ERP Today sat down with Don Mahoney, Chief Customer Officer at SNP, to talk about the challenges that customers face in finding the right approach to transformation, the preparations they can make regardless of a final transformation decision, and what makes successful transformation projects different.

ERP Strategy and Planning

From SNP Transformation World 2025 – Richard & Daniela Bühler

Richard Bühler, Head of Global IT at Cerdia, and Daniela Bühler, Head of IT Applications at Cerdia, sat down with Robert Holland of ERP Today to talk about their move to SAP S/4HANA. Having a long history with SAP, beginning with SAP R/2 and SAP R/3, and following a launch as a standalone company in 2019, Cerdia needed to move their SAP landscape from their SAP ECC 6 system. They have now completed their move to SAP S/4HANA, going live in April on RISE with SAP S/4HANA Cloud Private Edition.

BLOGS