Manufacturers, such as Rolls Royce, which took a reported £4bn hit in 2020, have long been big advocates of servitisation, a process that focusses on selling preferred outcomes, as opposed to individual products. It’s a model that has been around for...

Technology can help reinvent the high street and deliver a new era of lean and mean retailers capable of capturing the imagination of a digital native generation. Given the carnage of...

Consultancies and systems integrators have been both criticised and critical over the past few months but what does a post-pandemic future look like? Last year we predicted some big changes for the SIs in terms of their delivery methods...