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ARTICLES
FINANCIALS
ServiceNow an AI “lighthouse” shining bright with caution in Q2 results
ServiceNow has revealed its Q2 results for 2023 alongside an AI NVIDIA partnership and a vision for AI to save the workforce - whilst admitting to a GenAI prudence.
ServiceNow “fastest ever” as it reaches $2bn revenue first
ServiceNow has surpassed the $2bn quarterly revenue barrier for the first time, according to its first quarter (Q1) results.
TOP NEWS
ServiceNow unveils partner program transformationBy Melissa Evatt
ServiceNow has unveiled a major partner program transformation to further partner growth and customer success. It is set to be available for all partners from 6th March this year.
BLOGS
The steps to take before AI embeds ServiceNow challengesBy Ron Gidron
Artificial Intelligence AI is coming to ServiceNow, and it could create even more challenges for companies.
UN partnership with ServiceNow, BT and Thirdera sends refugee lifelineBy Sarah Thomas
To send vital lifelines to displaced Ukrainians in Poland and Hungary, a UN refugee agency joins forces with ServiceNow, BT and Thirdera, calling on cloud technology.
Inside ServiceNow’s award-winning employee cultureBy Sarah Thomas
Katie Whitehouse, senior people director at ServiceNow, discusses the employee culture lying beneath its 'best place to work' awards.
ServiceNow’s Utah release focuses on solving hybrid space challengesBy Sarah Thomas
ServiceNow's new Workplace Lease Administration feature takes aim at solving the big issues around hybrid working.
CUSTOMER SUCCESS
A healthy approach to service management excellence with UDG GroupBy ERP Today
In the highly connected, data-driven marketplace, the pace of business failure or success runs at an accelerated cadence never previously witnessed. Understanding the need to innovate, acquire and advance at all times, UDG Group needed to move from its legacy IT toolset, which was unable to support their expanding IT requirements and processes
From the lab to the jab: NHS Scotland drives Covid-19 vaccination with ServiceNowBy ERP Today
The global pandemic has of course seen the Covid-19 contagion affect almost every human life on the planet. With global supply chains disrupted, national economies jolted and the very fabric of human endeavour stretched to new limits, this has been a period of disruption like no other.
EDITORS CHOICE
It’s 2007 all over againBy Paul Esherwood
Two vendors with different products but a common link search for their defining moment. Will they find it?
“Purpose matters”: ServiceNow reveals its plan to avoid job cutsBy Christine Horton
Amidst Big Tech layoffs, ServiceNow isn't budging. Michael Park, CMO explains how the tech giant is able to buck the trend with a focus on purpose.
NEWS
