Fujitsu reveals acquisition plans and collaboration with Salesforce Japan

Fujitsu Ltd and Fujitsu Australia have revealed plans to acquire ServiceNow specialist, Enable Professional Services, as well as Fujitsu announcing a new collaboration with Salesforce Japan.

Founded in 2014, Enable Professional Services is a ServiceNow Elite partner that builds and implements solutions to improve customer and employee experience and operates in Australia, Singapore, Hong Kong, Philippines, and India.

With the acquisition of Enable Professional Services, Fujitsu will gain market-leading expertise and experience to deliver ServiceNow advisory, consulting and delivery services for customers across the region. The company’s ServiceNow capabilities and digital transformation skills support Fujitsu’s portfolio transformation and will bolster future offerings for Business Applications one of seven key focus areas under Fujitsu’s new global Uvance business brand.

Of the acquisition, Yoshinami Takahashi, EVP and vice head of global solution business group, Fujitsu Limited, said: “We are very excited by the prospect of welcoming Enable Professional Services to the Fujitsu Group. Enable Professional Services’ capabilities in co-creating value in tandem with Fujitsu’s service integration expertise and advanced technologies will play an important role in accelerating our strategy for Business Applications. Fujitsu’s vision for Uvance centers on building new possibilities by connecting people, technology and ideas, creating a more sustainable world where anyone can advance their dreams. I am confident that this move will set us on a path to make this vision a reality.”

Fujitsu has also announced a collaboration with Salesforce Japan to establish new, transformative digital products for insurance companies and promote the broad use of personalized insurance products in Japan. Both companies aim to commercialize the new solutions in Fujitsu’s 2023 fiscal year.

Fujitsu will work with Japanese medical institutions on systems that enable the use of medical data from electronic medical records. By applying Salesforce’s Health Cloud, a CRM system focused on patient-centric digital transformation, medical institutions will be able to visualize the patient journey through comprehensive integration and analysis of patient medical data.

Amit Khanna, SVP and general manager, healthcare at Salesforce, said: “Care is not just about one moment in time – care is longitudinal. In order to transition to more preventative, holistic care, the healthcare industry needs to embrace more connected, collaborative solutions and start integrating data from across different healthcare platforms to get a full picture of the patient. With this integrated end-to-end view, the healthcare industry can start working towards delivering personalized, tailored care to every patient.”