As ERP users know, application management can be a vital part of a healthy enterprise maintenance practice. By establishing the right application management, organizations can ensure that business functions reflect the emergence of modern applications that can help increase overall efficiency, speed and lower costs, as well as increase end-user satisfaction and reduce the risk of downtime and improve overall business continuity.
Yet, when it comes to the implementation of an enterprise system like Workday, many organizations do not have the capabilities or resources to maintain it on their own, let alone in cases where backlog already exists. As argued by Workday experts, businesses commonly struggle with such aspects as change management, user adoption, system integration and data migration when it comes to the adoption of the system.
This is why many opt for application management services (AMS) to help maintain the right application management policy without risking IT downtime or stagnation in innovation and adoption of new technology.
Specifically, in collaboration with an enterprise, AMS providers take over the responsibility of patch management, bug fixes and enhancements, freeing up valuable IT, line of business (LOB) and DevSecOps resources. This is especially helpful in the cases of many small/medium businesses (SMBs), where the typically limited IT resources are present.
But how do you ensure your AMS experience brings the right results, especially during and after the implementation of a system as large as Workday? Well, with the help of experts like CloudRock, who specializes in Workday AMS, companies can follow a few steps to establish a productive and long-lasting relationship with their AMS partner. That includes choosing the right partner with a good cultural fit for your organization and defining clear objectives and expectations, developing a Detailed Service Level Agreement (SLA), establishing strong governance, aligning on risk management and more.
With the limited time and resources that businesses face today, finding the right AMS provider that can not only help establish a successful application management practice across the organization but also advise how to do that at every step may be the best solution. With a dedicated AMS offering like the one offered by CloudRock, called AMS Hypercare+, where the consultant’s teams work alongside businesses, offering flexible demand-based services as an extension of your internal teams, you can get the maximum from your Workday investment.
All in all, when it comes to building the right application management practice, organizations can guarantee success and continuous growth by investing in consulting services like CloudRock. With dedicated AMS solutions and expertise, you can find and understand all the necessary steps that your organization needs to take to ensure that the Workday solution delivers maximum value and progress without hindering improvement and innovation opportunities.
