Oracle NetSuite schools customers with Guided Learning

image of interactive art exhibition with person in the middle of the immersive blue and purple room | Guided Learning

Oracle NetSuite has unveiled NetSuite Guided Learning to help customers maximize the value of the suite and accelerate adoption.

NetSuite Guided Learning provides step-by-step guidance embedded in NetSuite to help educate users about system functionality and features. This guide will be available to all NetSuite licensed users at no additional cost with the goal of helping businesses leverage the full capabilities of the suite and reduce time spent on training.

NetSuite Guided Learning includes role-based guides which offer role-specific resources to help users learn about their dashboard and available tabs and key task guides which showcase NetSuite features to help users maximize productivity and efficiency.

Additionally, extra learning and support resources can be accessed from NetSuite MyLearn, a digital platform with access to personalized learning paths, SuiteAnswers, a knowledge center with searchable access to support articles and NetSuite Support Community, a global online forum allowing customers, partners and developers to ask questions, get information on updates and make new connections in the community.

The tool is planned to be available in 27 languages to all NetSuite customers within the next year.

David Rodman, senior vice president of customer success at Oracle NetSuite, said: “To fully maximize software investments and adapt to evolving needs, businesses must provide employees continuous learning opportunities. This requires expert training resources and support that is accessible, convenient and comprehensible – all of which may not be available in-house.

“NetSuite remains committed to expanding continuous learning support for our customers to help run their businesses better. Whether onboarding new users or adopting more features, NetSuite Guided Learning offers customers immediate access to resources that allow employees to build their skills.”