Oracle streamlines operations for Unia

Unia, has selected the Oracle Fusion Cloud Applications Suite to make its operations more efficient.

The digital transformation will allow Unia to standardize business processes across finance, HR and customer experience to increase productivity, reduce costs and improve its overall employee experience.

As Switzerland’s largest trade union, Unia wanted to manage its business processes to better support its workers and the needs of more than a million Swiss workers. It opted to replace its systems with Oracle Fusion Applications due to its ability to standardize core business processes on a single data platform.

With Oracle Fusion Cloud ERP, Unia can consolidate more than seven business systems to three using one enterprise-scale ERP application, helping to increase productivity, reduce costs and improve controls. Unia will also deploy Oracle Fusion Cloud Customer Experience (CX), to enable data connection across marketing and service to drive more predictive member relationships and service models.

Tobias Ackerman, applications leader for Switzerland at Oracle, said: “Unia now has the robust tools it needs to meet rapidly changing service and performance expectations. With our innovative cloud technology and strong track record of helping customers achieve optimal business outcomes, Oracle Fusion Applications will enable one of Europe’s most progressive unions to optimize its operations and better service its staff and members.”

Daniel Bühler, Head of Central Services, Unia, said: “Unia is tapping into the power of the cloud to help us meet the new service demands and expectations from our members, as well as the rapidly evolving needs of our workforce. With Oracle, we want to scale our digital infrastructure, rapidly innovate and focus on better serving our members.”