ServiceNow is a cloud-based enterprise tech platform which focuses on IT service management and a user-friendly interface. ServiceNow’s platform is highly customizable and helps in automating workflows and providing real-time analytics, making it useful for quickly adapting to industry changes – and no industry places more importance on adapting quickly to new regulations the way the food and beverage sector does.
In this industry, where safety regulations and consumer expectations are high, accuracy and speed are crucial for maintaining safety. In 2024, food safety regulations are undergoing significant changes aimed at improving public health and consumer trust. So how can companies use solutions like ServiceNow to make sure they can keep up with industry changes coming from the FDA and beyond?
It can start with utilizing specialists that help address niche industry issues through platforms such as ServiceNow. Inetum is one example of a company that specializes in ServiceNow to streamline operations across complex industries like food and beverage.
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But which of Inetum’s offerings work well with ServiceNow to bolster the food and beverage industry specifically?
Among the most useful is the Inetum Workload Management app which stands out for transforming unstructured work into streamlined workflows, crucial for managing compliance tasks and safety protocols throughout production and distribution.
Additionally, Inetum’s Integration Engine simplifies the setup of integrations with a bespoke data model, ensuring real-time data accuracy across the supply chain. This capability significantly reduces manual tasks and supports effective compliance efforts.
So, why is this so important?
“Non-compliance can lead to fines, recalls and damage to brand reputation. Contamination of food products poses a significant risk, leading to recalls, loss of consumer trust, and damage to brand reputation,.” said Andrea Wallace, director of Inetum in Ireland.
“They need robust risk management strategies, including technology and adaptability. But while technology enhances efficiency, rapid technological changes may pose challenges in terms of integration, data security, and adaptation. Solving that problem is what we deliver.”
Collaborating closely with specialists like Inetum is one way to keep up with complex supply chain challenges exacerbated by global markets and increasing consumer demands for transparency. Apps like those offered by which Inetum offers can also help to improve ServiceNow systems while speeding up the ability to keep up with new regulations and make sure safety is top of mind.