Lisa Dodson
250 Articles Published
Analytics and AI
Inetum launches Coborg™: An Integrated AI Framework Delivering Real Business Impact
Inetum, a European leader in digital services, will unveil its breakthrough AI framework Coborg™ at the Big Data & AI exhibition.
Data and Data Management
Precision, performance, production: Seamless SAP S/4HANA migration at BMW Group
Managing a transformation of this scale and complexity demands reliability, precision and comprehensive expertise. At the Regensburg plant, SNP assumed full responsibility – from planning to execution – enabling a go-live without disrupting production.
Financial Management
The Urgency of Modernizing Order-to-Revenue Processes
Businesses must modernize their revenue systems and adopt flexible, data-driven monetization strategies to adapt to rapidly changing buyer expectations and complex pricing models, as legacy systems lead to inefficiencies and customer dissatisfaction.
Financial Management
Enercare Case Study
Zuora not only filled this gap by enabling Enercare to directly bill its large customer base but provided the company with a richer platform to manage customer relationships and support growth beyond billing, improving operations across the entire quote-to-revenue process.
Analytics and AI
Zuora + Workday: The Proven Path to Order to Cash Confidence
Workday and Zuora are partnering to provide dynamic companies with a comprehensive Order-to-Cash solution that enhances revenue visibility and growth through advanced financial systems and monetization capabilities.
Financial Management
Zuora Order to Cash
Zuora streamlines quoting, billing, usage, and collections with automated revenue recognition, allowing businesses to concentrate on strategy rather than error-prone reconciliation.
ERP Strategy and Planning
Zuora Subscription Management
Zuora provides a comprehensive subscription management platform that streamlines the entire subscriber experience from storefront to revenue recognition, enabling faster launches and simplified operations for confident growth.
Data and Data Management
Agency for Agriculture and Fisheries moves from fragmented customer contacts to streamlined and efficient customer service with Salesforce
The Agency for Agriculture and Fisheries improved its customer service for farmers by implementing Salesforce Service Cloud, centralizing communication through a single contact point, enhancing tracking of customer interactions, and addressing organizational changes to ensure consistency and efficiency in service delivery.
Security
Ransomware attacks have doubled in the past year: Inetum LiveSOC warns for increasing cyberthreats
Cybersecurity threats are on the rise, with notable increases in ransomware attacks in Belgium, heightened by geopolitical tensions and advanced methods employed by cybercriminals, urging organizations and individuals to enhance their security measures.
Mastering NetSuite ARM
Financial Management
Empowering Manufacturing Leaders with Self-Service BI & Predictive Insights
Manufacturing leaders are under pressure to make faster, more informed decisions as supply chains and market demands evolve. By leveraging self-service BI and predictive insights, organizations can reduce reliance on IT while empowering leaders to take immediate action backed by data.
Data and Data Management
Bringing ERP Data into Excel: Seamless Integration with Orbit Analytics
Orbit Analytics reimagines how organizations interact with their ERP data by delivering a seamless, live connection between enterprise systems and Excel. By embedding live ERP data directly into the tool users trust most, Orbit removes the friction between IT systems and business reporting, enabling faster, data-backed decisions.
Financial Management
AARO Joins Forces with Aico & Mercur to Form Unified and Complete Financial Corporate Performance SaaS Platform; Michael Teixeira Named Group CEO
Accel-KKR has successfully merged AARO with Aico and Mercur to create a unified SaaS platform for Corporate Performance Management, led by CEO Michael Teixeira, enhancing financial operations for CFOs across EMEA.
Analytics and AI
How to Scale GenAI?
Inetum's study reveals that while generative AI is gaining traction for enhancing productivity and personalizing services in businesses and public institutions, its widespread adoption faces significant challenges that require careful integration into organizational strategies.
Cloud Platform and Technology
Inetum automates cloud management at Samsonite Europe
Samsonite, leveraging its tradition of innovation, has migrated its ICT infrastructure to a multicloud environment using Azure, AWS, and OCI with Inetum's expertise, adopting a cloud-first strategy to enhance flexibility, optimize costs, and improve overall operational efficiency.
Business Process Management and Automation
From Merger to Digital Integration: Pajottegem Unites ICT with Inetum
The newly merged municipality of Pajottegem faces the challenge of integrating three distinct ICT environments into a unified system by January 2025, requiring a complete overhaul of its digital infrastructure, including tenant migration to a new Microsoft 365 tenant and the implementation of Microsoft Teams for improved communication and efficiency.
Application Development and Integration
Corrections in Minutes, Secure Exams: Behind the Scenes of the Digital Medical Entrance Exam
Since 2016, the digitization of France's medical entrance exam has transformed it into a streamlined, secure process for over 12,000 students each year, replacing slow manual grading with immediate results and introducing innovative testing formats.
Application Development and Integration
Detecting Early School Leavers in Real Time: The Educational Data Revolution
In 2023, France implemented a digital system through its education and labor ministries to accurately identify and support early school leavers, aiming to reduce the 7.6% dropout rate by providing real-time data and tailored interventions.
Cloud Platform and Technology
Inetum a key partner of Bordeaux Métropole Energies for the Migration of its Microsoft AX 2012 ERP to the new Microsoft Dynamics 365 Platform
Bordeaux Métropole Energies successfully migrated to Dynamics 365 to streamline purchasing processes and adapt customizations, relying on Inetum's expertise to meet project timelines and enhance operational efficiency.
ERP Strategy and Planning
Cross3: When D’Ieteren Reinvents the Belgian Automotive Experience
D'Ieteren Automotive is revolutionizing customer relationships and dealership management in Belgium through the Cross3 digital transformation project involving Inetum, fostering a paperless, fully digital system across 160 locations.
Analytics and AI
Generative AI: The Secrets of European Companies for Boosting Productivity
European organizations are successfully leveraging generative AI to enhance productivity through well-defined applications, structured governance, and tailored training, despite initial disappointments due to high expectations and a technology-centric approach.
Application Development and Integration
France Travail is Committed to Making Digital Services Simpler and More Effective
France Travail has prioritized user experience by establishing a UX Factory and collaborating with Inetum to enhance its digital services, focusing on user-centered design and measurable improvements to meet the needs of job seekers and internal teams.
Financial Management
In Liège, Microsoft Dynamics 365 F&O delivers strong and efficient financial management for the local government
The city of Liège has transformed its financial accounting system by replacing its outdated mainframe with Microsoft Dynamics 365 F&O, enhancing efficiency, transparency, and real-time budget visibility across municipal departments, thanks to a strategic partnership with Inetum and automated processes.
Analytics and AI
How to Integrate AI into the Workplace: this Innovative Model is Gaining Ground in Europe
Companies must choose between centralized, decentralized, or federated models to effectively deploy generative AI, with the federated model being favored for balancing governance and agility while addressing concerns around security, environmental impact, and regulatory compliance.
Analytics and AI
How KRYS GROUP Uses its Data to Get a Better Understanding of its Customers
KRYS GROUP, France's leading optical cooperative, is partnering with Inetum to develop a robust data platform aimed at enhancing sales and customer experience through personalized AI, marking a significant step in their digital transformation strategy.
Analytics and AI
The RATP Group Relies on Artificial Intelligence to Train its Station Agents
The RATP Group is piloting 'Mon Client IA,' a virtual reality and AI training system that uses realistic avatars to prepare station agents for real-life customer interactions, aiming to enhance their communication skills and improve customer service.
Analytics and AI
Henk – A specialized GenAI for Agriculture
Care4Growing and Inetum have created Henk, a specialized AI for farmers using Salesforce's Agentforce, which provides tailored agricultural solutions and fosters collaboration among users to enhance agricultural research.
Application Development and Integration
Inetum Supports Monoprix Tunisia in its Customer Loyalty Strategy with Dynamics 365
Monoprix Tunisia is enhancing customer loyalty and experience by utilizing Dynamics 365 Marketing Automation to better segment and engage its e-commerce and physical clientele, supported by a partnership with Inetum for technical implementation.
Enterprise Asset Management
Pajottegem: Inetum Merges and Unifies the IT Systems of Three Municipalities into One Digital Environment
The newly-formed municipality of Pajottegem successfully unified the IT infrastructures of three merged municipalities within one year, facilitated by Inetum, enhancing collaboration and service efficiency through a centralized digital system.
Analytics and AI
De Lijn successfully integrates Copilot with Inetum
De Lijn successfully enhanced employee performance and satisfaction by implementing Microsoft 365 Copilot through a structured training program, achieving increased usage and confidence in the tool.
Cloud Platform and Technology
Inetum supports Fost Plus in its cloud strategy
Fost Plus, aiming to enhance sustainable management of packaging waste, partnered with Inetum in 2019 to centralize its data and transform its IT infrastructure to a cloud-based solution, resulting in improved security and data management.
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