Telecommunications

Sage-IDC Research Reveals SMB Cybersecurity Gaps in the AI Era

A Sage-IDC study reveals that while small and medium-sized businesses (SMBs) are significantly increasing their cybersecurity investments, a disconnect exists between spending intentions and actual implementation, exposing many to cyber threats due to a lack of governance and preparedness, particularly in the face of accelerating AI adoption.

Salesforce tower_Salesforce Agentforce AI agents

Analytics and AI

Salesforce Pushes ‘Agentic Enterprise’ Vision with Telecom AI Agents and New AI Work Metric

Salesforce has introduced telecom-specific AI agents, expanded Agentforce for IT service management, and unveiled a new metric called the Agentic Work Unit to measure the work completed by AI agents across enterprise systems.

European Union flag in front of modern glass office buildings symbolizing cloud sovereignty and digital regulation in Europe.

ERP Strategy and Planning

Why Inetum Sees Control—Not Infrastructure—as the Real Sovereignty Challenge

ERP modernization in Europe now unfolds under sovereignty expectations. Data control, hybrid architecture, and governance-by-design increasingly determine whether AI-enabled systems can withstand regulatory scrutiny and scale with confidence.

Bharat Mandapam in New Delhi illuminated at night during the India AI Impact Summit 2026.

Cloud Platform and Technology

India AI Impact Summit: Capital, Compute, and Execution Align

The India AI Impact Summit 2026 centered on infrastructure scale, hyperscaler investment, indigenous AI models and enterprise delivery alignment rather than new software releases.

Woman holding a cellphone Tokyo _ KDDI billing transformation

Cloud Platform and Technology

KDDI Selects Oracle Cloud Scale Charging and Billing for Telecom Billing Modernization

KDDI has selected Oracle Cloud Scale Charging and Billing to modernize its telecom billing platform, replacing legacy systems to support digital expansion and scalable growth.

Enterprise Architecture

UK Enterprises Gain New Control over AI with BT’s Sovereign Deployment Platform

BT has launched a new sovereign platform designed to enhance UK control over AI and cloud workloads, providing a secure domestic environment for data residency and compliance, in alignment with national strategies while preparing for future sovereign services.

Analytics and AI

SAP Is Building a Sovereign AI Stack for Europe

Regulatory trends in the EU are fostering a shift towards sovereign cloud and AI infrastructure, highlighted by companies like SAP, which has invested in local partnerships with firms like Mistral AI to enhance digital autonomy and develop industry-specific applications.

Analytics and AI

SAP, Microsoft Tighten Their Data Fabric to Boost AI Value for the Enterprise

SAP and Microsoft are enhancing their partnership with SAP Business Data Cloud Connect for Microsoft Fabric to enable bi-directional data sharing without replication, facilitating immediate access to SAP data for analytics and AI within a unified platform that supports cross-cloud interoperability and improved user experience.

IBM office building | IBM announces expansion to its software portfolio in AWS marketplace

Analytics and AI

IBM Embeds AI Consulting Tools Inside Microsoft Copilot, Cites 250,000 Hours Saved

IBM integrates its Consulting Advantage with Microsoft Copilot to enhance efficiency for consultants, saving over 250,000 hours annually, by optimizing access to proprietary information within familiar Microsoft 365 applications while maintaining governance and oversight.

Analytics and AI

Microsoft Leans on OpenAI’s Custom Chip Designs to Accelerate In-House Silicon Strategy

Microsoft is deepening its collaboration with OpenAI by leveraging the startup's custom chip designs for its own semiconductor strategy, while addressing concerns about AI hardware depreciation, which may influence enterprise decisions on long-term cloud and AI investments.

Data and Data Management

Dish Network Case Study

Dish Network was looking for a tool for operational reporting and analytics that could provide a unified view of the data in different data sources and support real-time and legacy analytics. Orbit’s solution empowered users with self-service capabilities and real-time dashboards, enabling faster decisions without relying on IT.

Quality and Testing

Fónua Maintains Testing Agility in Move to Infor CloudSuite with Assist from Original Software

As businesses rapidly migrate to cloud ERP, traditional testing methods struggle to keep pace with frequent updates, prompting a shift towards no-code testing platforms that enable faster, more agile quality assurance and position companies like Fónua for competitive advantage amidst growing digital transformation demands.

Digital Commerce

How to facilitate collaboration in a virtual team

Virtual collaboration is becoming more and more essential. To make a success of it, organizations must...