Professional Services

Abstract of buildings representation of data flowing into a human silhouette, illustrating HR systems integration and AI transformation.
Human Capital Management
NTT DATA Turns Its Own HR Systems Into an SAP Business AI Proving Ground
NTT DATA is leveraging SAP SuccessFactors, Business Data Cloud, and Joule to overhaul its global HR systems. This internal deployment showcases its SAP expertise and provides a real-world proving ground for AI-driven HR transformation solutions, following its 2025 move to SAP Cloud ERP Private.
Financial Management
Why Finance’s AI Advantage Depends on Governance, Evaluation, and Control
AI adoption is accelerating across finance, but deploying more tools does not automatically improve financial control. Sustainable advantage depends on continuous evaluation, explainability, human oversight, and governance infrastructure that can detect failures, model drift, and emerging risks as AI scales.
Aerial view of Canberra’s government precinct, Australia, with the city and surrounding hills in the distance
ERP Strategy and Planning
Australian Infrastructure Department Taps Accenture to Replace SAP with Workday, ServiceNow
Australia’s Infrastructure Department is replacing SAP ECC6 with Workday and ServiceNow under a $38.8 million Accenture deal. The move shows how the approaching end of ECC6 mainstream maintenance can become an opportunity to reconsider the incumbent ERP rather than automatically move to S/4HANA.
Governance, Risk, and Compliance
The Two-Year Materiality Cycle Is Quietly Becoming a Liability
Two-year materiality cycles can leave companies working from outdated assumptions. Novisto’s Nick Sanscartier explains how connected, technology-enabled materiality workflows can make ESG assessments more continuous, traceable and audit-ready without replacing human judgment.
Cloud Platform and Technology
Deloitte Australia Shows How SAP Partners Are Rebuilding Around Cloud and AI
Deloitte Australia’s SAP service catalog shows how major systems integrators are reshaping ERP delivery around SAP’s cloud and AI roadmap. The firm’s alignment with RISE, GROW, Business AI, Business Data Cloud, and planned Zora AI integration with Joule points to a broader shift in how partners package implementation, automation, and operate services.
erp work transformation
Analytics and AI
Report: AI Is Moving Faster Than the Enterprise Systems Built to Support It
Microsoft's 2026 Work Trend Index reveals a growing disconnect between employee AI capabilities and the enterprise systems designed to support them. As workers move faster with AI, ERP leaders face growing pressure to connect intelligence, governance, and operational execution.
M&A
Data and Data Management
SNP Advances AI for Unstructured Data in M&A with Kyano Oros
SNP is expanding its AI capabilities through Kyano Oros, helping organizations bring unstructured enterprise data into mergers, acquisitions, divestitures, and SAP transformation projects. The move highlights a growing challenge for M&A teams: understanding the risks, obligations, and opportunities hidden beyond structured ERP data.
Data and Data Management
Unit4 Data Hub Shows Why ERP Insight Depends on the Plumbing
Unit4 launched Data Hub, a managed extraction layer within ERPx that simplifies data integration with analytics tools like Power BI and Snowflake, reducing manual processes and enhancing real-time insights while ensuring data connections remain stable through platform updates.
Analytics and AI
SAP’s Cloud Backlog Bounced Back, but AI Pricing Stole the Earnings Call
SAP's latest quarter demonstrated strong cloud momentum, but the bigger story may be emerging around AI economics. As SAP expands Business AI, Joule, and autonomous agents, executives are signaling a future where ERP pricing could shift from licenses and subscriptions toward measurable business outcomes.
Boardroom Decision Debt
ERP Strategy and Planning
Decision Debt: The Hidden ERP Liability No Dashboard Tracks
Most ERP programs measure budgets, milestones, testing progress, and deployment readiness. Few measure the hidden liability created by unresolved business decisions. As AI compresses implementation timelines, decision debt may become one of the most expensive risks in enterprise transformation.
Oracle Fusion Agentic Applications
Application Development and Integration
Oracle’s Next Agentic AI Move Puts Builders Inside Fusion
Oracle has launched a new AI-native builder experience for Fusion Applications, enabling customers and partners to create agentic applications with no-code, low-code, and pro-code options, all while ensuring integrated security and governance controls within Oracle's existing framework.
image of Workday office surrounded by blue skies | Compa
Analytics and AI
Workday Research Shows Why AI Alone Is Not Fixing Busywork
New Workday research shows that disconnected systems continue to consume employee time, while organizations embedding AI directly into core workflows are realizing significantly stronger productivity gains and higher user confidence.
ERP Strategy and Planning
From SNP Transformation World 2026 – Arete Global’s Shaik Sikander on SAP Transformation in the Middle East
Arete Global COO Shaik Sikander on the Middle East SAP boom, the new SNP Kyano partnership, and why culture always beats algorithms.
Data and Data Management
From SNP Transformation World 2026 – Sebastian Wernicke: Data-Inspired vs Data-Driven
Author Sebastian Wernicke explains why being data-inspired beats being data-driven, and why culture — not technology — is the real barrier to AI.
Unit4 Marketplace
Automation
Unit4 Gives ERPx Customers a No-Commitment Path to AI Adoption
Unit4 has launched 'AI for Your World,' a commitment-free initiative allowing mid-market ERPx customers to trial its AI capabilities, including the Advanced Virtual Agent, until August 31, 2027, facilitating low-risk experimentation and potential subscriptions thereafter.
Bicycles parked in front of SAP office in Europe.
Systems Administration
SAP’s EU Settlement Gives On-Premise Customers More Room to Maneuver
SAP has resolved a European Commission investigation by committing to more flexible maintenance and support policies for on-premise ERP software, enhancing customer choice and alleviating competition concerns without impacting its cloud offerings.
Tax Compliance
Azentio Builds UAE E-Invoicing Compliance into ERP Workflows
Azentio Software has launched a pre-approved UAE e-invoicing solution integrated within Azentio ERP to help businesses comply with the Federal Tax Authority’s upcoming e-invoicing mandate starting January 2027, featuring AI capabilities for enhanced data accuracy and streamlined tax compliance.
IFS Chelsea FC AI
Enterprise Asset Management
IFS and Chelsea FC Move Industrial AI from Sponsorship into Club Operations
IFS and Chelsea FC are enhancing their partnership to integrate IFS technology across the club's operations, initially focusing on finance and procurement and later expanding into asset management and facility operations, aiming to leverage Industrial AI for operational efficiency.
Workday Data Cloud
Human Capital Management
Workday Turns to HR Path to Reach More SMBs in Ireland and Scotland
Workday has appointed HR Path as an authorized value-added reseller for the UK and Ireland, enhancing its partner-driven market approach for small and medium-sized businesses while providing customers with a streamlined relationship for their HR and finance system needs.
ERP Today Awards
Clinical Applications
ERP Today Awards: AI, Operational Execution, Real-World Impact Defined ERP Leadership in 2025
The ERP Today Awards 2025 make one thing clear: ERP leadership is no longer defined by deployment success, but by real-world impact. Across five award categories—spanning AI innovation, operational execution, customer experience, SMB transformation, and large enterprise projects—the 2025 winners set a new standard for what it means to lead with enterprise technology.
AI coding legacy modernization
Automation
NTT DATA Bets Cursor Can Speed the Messy Work of Legacy Modernization
NTT DATA’s partnership with Cursor brings AI coding agents directly into its global software engineering model, aiming to speed legacy modernization while strengthening governance and aligning modernization with enterprise‑wide AI strategy.
Financial Management
AI in Finance: Professional Services Take Their First Steps
This article looks at how finance teams in professional services firms are beginning to adopt AI, moving beyond simple automation toward more autonomous, insight-driven operations. It highlights early use cases such as forecasting, reporting, billing, and productivity gains, and outlines practical steps CFOs and finance leaders can take to pilot AI safely while reshaping how their organisations work.
Financial Management
Linde Engineering Sharpens Project Financials with Dynamics 365
Linde Engineering partnered with Hitachi Solutions to deploy Microsoft Dynamics 365 Finance and Project Operations, modernising how it manages project costs, billing, and revenue. By moving to a cloud-based, project-focused ERP, the engineering business gains clearer visibility into profitability across complex plant projects and a more controlled, consistent approach to financial management.
service-centric ERP
ERP Strategy and Planning
Why Unit4 Keeps Showing Up on the ERP Shortlist
Unit4’s latest ERPx moves show why the vendor keeps appearing in shortlists for service-centric organizations. Success4U, DataHub, and FIX sharpen its pitch around deployment predictability, governed analytics, and ERP built for people- and project-driven operations.
Analytics and AI
Gatekeeping Enterprise AI? Workday Redraws the Build-vs-Buy Line for AI Agents
Workday’s DevCon 2026 announcements show how enterprise AI agent strategy is moving beyond build-versus-buy and toward governed access to HR, finance, business process, and audit controls.
Application Development and Integration
Can AI Break the ERP Change-Order Cycle? Tessera Labs Just Raised $60M to Try
Tessera Labs’ $60 million funding round puts a spotlight on AI-native ERP modernization, raising a new question for CIOs: how much of the migration, data, code, and documentation work that once required large consulting teams can now be automated without weakening governance?
Service Management
Intapp Says Professional Firms Solved the Wrong AI Problem
Intapp’s Firm AI blueprint reframes the professional-services AI debate around the business of the firm, arguing that individual productivity tools will not change firm economics unless AI reaches intake, conflicts, staffing, pricing, relationships, compliance, and institutional judgment.
Partnerships
Analytics and AI
EY’s Own ERP Migration Raises the Bar for Transformation Partners
EY's transition to SAP S/4HANA Cloud Private Edition on Microsoft Azure positions the firm as a credible transformation partner — one that has lived the operational, data, and change-management challenges it now advises on. This analysis explores what EY's internal migration means for ERP buyers evaluating systems integrators for their own RISE with SAP journeys.
Tax compliance and readiness
Tax Compliance
KPMG Puts Global Tax Incentives Inside Its Claude-Powered Gateway
KPMG has expanded its Digital Gateway by integrating the Incentive Credit Opportunity Navigator (ICON) in partnership with Incentify, providing clients a streamlined platform to identify and act on global tax credits and incentives efficiently, alongside a minority equity investment in the AI-driven technology firm.
Professional Services Automation
Service Management
Kantata’s Expertise Agent Targets the Professional Services Delivery Crunch
Kantata has launched Expertise Agent, an AI system designed to enhance professional services operations by interpreting complex queries and coordinating workflows across project management and resource planning, amid rising client expectations and resource constraints.
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