Professional Services

Decision Debt: The Hidden ERP Liability No Dashboard Tracks

Most ERP programs measure budgets, milestones, testing progress, and deployment readiness. Few measure the hidden liability created by unresolved business decisions. As AI compresses implementation timelines, decision debt may become one of the most expensive risks in enterprise transformation.

Application Development and Integration

Oracle’s Next Agentic AI Move Puts Builders Inside Fusion

Oracle has launched a new AI-native builder experience for Fusion Applications, enabling customers and partners to create agentic applications with no-code, low-code, and pro-code options, all while ensuring integrated security and governance controls within Oracle's existing framework.

image of Workday office surrounded by blue skies | Compa

Analytics and AI

Workday Research Shows Why AI Alone Is Not Fixing Busywork

New Workday research shows that disconnected systems continue to consume employee time, while organizations embedding AI directly into core workflows are realizing significantly stronger productivity gains and higher user confidence.

ERP Strategy and Planning

From SNP Transformation World 2026 – Arete Global’s Shaik Sikander on SAP Transformation in the Middle East

Arete Global COO Shaik Sikander on the Middle East SAP boom, the new SNP Kyano partnership, and why culture always beats algorithms.

Data and Data Management

From SNP Transformation World 2026 – Sebastian Wernicke: Data-Inspired vs Data-Driven

Author Sebastian Wernicke explains why being data-inspired beats being data-driven, and why culture — not technology — is the real barrier to AI.

Automation

Unit4 Gives ERPx Customers a No-Commitment Path to AI Adoption

Unit4 has launched 'AI for Your World,' a commitment-free initiative allowing mid-market ERPx customers to trial its AI capabilities, including the Advanced Virtual Agent, until August 31, 2027, facilitating low-risk experimentation and potential subscriptions thereafter.

Bicycles parked in front of SAP office in Europe.

Systems Administration

SAP’s EU Settlement Gives On-Premise Customers More Room to Maneuver

SAP has resolved a European Commission investigation by committing to more flexible maintenance and support policies for on-premise ERP software, enhancing customer choice and alleviating competition concerns without impacting its cloud offerings.

Tax Compliance

Azentio Builds UAE E-Invoicing Compliance into ERP Workflows

Azentio Software has launched a pre-approved UAE e-invoicing solution integrated within Azentio ERP to help businesses comply with the Federal Tax Authority’s upcoming e-invoicing mandate starting January 2027, featuring AI capabilities for enhanced data accuracy and streamlined tax compliance.

Enterprise Asset Management

IFS and Chelsea FC Move Industrial AI from Sponsorship into Club Operations

IFS and Chelsea FC are enhancing their partnership to integrate IFS technology across the club's operations, initially focusing on finance and procurement and later expanding into asset management and facility operations, aiming to leverage Industrial AI for operational efficiency.

Human Capital Management

Workday Turns to HR Path to Reach More SMBs in Ireland and Scotland

Workday has appointed HR Path as an authorized value-added reseller for the UK and Ireland, enhancing its partner-driven market approach for small and medium-sized businesses while providing customers with a streamlined relationship for their HR and finance system needs.

Clinical Applications

ERP Today Awards: AI, Operational Execution, Real-World Impact Defined ERP Leadership in 2025

The ERP Today Awards 2025 make one thing clear: ERP leadership is no longer defined by deployment success, but by real-world impact. Across five award categories—spanning AI innovation, operational execution, customer experience, SMB transformation, and large enterprise projects—the 2025 winners set a new standard for what it means to lead with enterprise technology.

Automation

NTT DATA Bets Cursor Can Speed the Messy Work of Legacy Modernization

NTT DATA’s partnership with Cursor brings AI coding agents directly into its global software engineering model, aiming to speed legacy modernization while strengthening governance and aligning modernization with enterprise‑wide AI strategy.

Financial Management

AI in Finance: Professional Services Take Their First Steps

This article looks at how finance teams in professional services firms are beginning to adopt AI, moving beyond simple automation toward more autonomous, insight-driven operations. It highlights early use cases such as forecasting, reporting, billing, and productivity gains, and outlines practical steps CFOs and finance leaders can take to pilot AI safely while reshaping how their organisations work.

Financial Management

Linde Engineering Sharpens Project Financials with Dynamics 365

Linde Engineering partnered with Hitachi Solutions to deploy Microsoft Dynamics 365 Finance and Project Operations, modernising how it manages project costs, billing, and revenue. By moving to a cloud-based, project-focused ERP, the engineering business gains clearer visibility into profitability across complex plant projects and a more controlled, consistent approach to financial management.

ERP Strategy and Planning

Why Unit4 Keeps Showing Up on the ERP Shortlist

Unit4’s latest ERPx moves show why the vendor keeps appearing in shortlists for service-centric organizations. Success4U, DataHub, and FIX sharpen its pitch around deployment predictability, governed analytics, and ERP built for people- and project-driven operations.

Analytics and AI

Gatekeeping Enterprise AI? Workday Redraws the Build-vs-Buy Line for AI Agents

Workday’s DevCon 2026 announcements show how enterprise AI agent strategy is moving beyond build-versus-buy and toward governed access to HR, finance, business process, and audit controls.

Application Development and Integration

Can AI Break the ERP Change-Order Cycle? Tessera Labs Just Raised $60M to Try

Tessera Labs’ $60 million funding round puts a spotlight on AI-native ERP modernization, raising a new question for CIOs: how much of the migration, data, code, and documentation work that once required large consulting teams can now be automated without weakening governance?

Service Management

Intapp Says Professional Firms Solved the Wrong AI Problem

Intapp’s Firm AI blueprint reframes the professional-services AI debate around the business of the firm, arguing that individual productivity tools will not change firm economics unless AI reaches intake, conflicts, staffing, pricing, relationships, compliance, and institutional judgment.

Analytics and AI

EY’s Own ERP Migration Raises the Bar for Transformation Partners

EY's transition to SAP S/4HANA Cloud Private Edition on Microsoft Azure positions the firm as a credible transformation partner — one that has lived the operational, data, and change-management challenges it now advises on. This analysis explores what EY's internal migration means for ERP buyers evaluating systems integrators for their own RISE with SAP journeys.

Tax Compliance

KPMG Puts Global Tax Incentives Inside Its Claude-Powered Gateway

KPMG has expanded its Digital Gateway by integrating the Incentive Credit Opportunity Navigator (ICON) in partnership with Incentify, providing clients a streamlined platform to identify and act on global tax credits and incentives efficiently, alongside a minority equity investment in the AI-driven technology firm.

Service Management

Kantata’s Expertise Agent Targets the Professional Services Delivery Crunch

Kantata has launched Expertise Agent, an AI system designed to enhance professional services operations by interpreting complex queries and coordinating workflows across project management and resource planning, amid rising client expectations and resource constraints.

Financial Management

Microsoft Connects Field Service Execution to Project Financials in Dynamics 365

Microsoft has made interoperability between Dynamics 365 Field Service and Project Operations generally available, enabling service organizations to link work orders with project financials for improved visibility and management of costs and revenue during service execution.

Analytics and AI

When AI Spend Outpaces Value: A Reality Check for SMBs

As small and midsize businesses increasingly integrate AI into operations, they are facing a shift towards viewing AI as a recurring operational expense rather than a simple software enhancement, prompting the need for clear governance and targeted use cases to ensure measurable value while controlling costs.

Beacon.li office workspace with desks, monitors, chairs, and indoor plants, representing enterprise software implementation and support operations.

ERP Strategy and Planning

The Support Insight That Moved Beacon.li’s CEO Toward Enterprise Implementation

Beacon.li CEO Rakesh Vaddadi built a support tool. His customers pushed him upstream. Now he is making the case that implementation failure is a knowledge transfer problem — and that the fix is capturing expert judgment before it walks out the door.

Financial Management

SAP’s Autonomous Finance Push Turns CFO Attention to Governance

SAP’s autonomous finance push is moving CFO priorities toward governance, controls, and AI-ready financial processes. For SAP customers, the opportunity depends on how well automation, GRC, and finance transformation connect inside ERP operations.

San Francisco skyline under a blue sky, representing Beacon.li’s AI platform for enterprise software implementation.

Analytics and AI

Beacon.li Launches AI Platform for Enterprise Software Implementation

Beacon.li launched Implementation Studio, a UI-based AI platform that aims to execute enterprise software implementation work inside target applications, with early traction likely in repeatable configuration, testing and hypercare workflows.

Human Capital Management

SAP Pushes Autonomous HCM Beyond HR Automation in SuccessFactors

SAP's Sapphire 2026 announcement highlights its Autonomous HCM capabilities in SuccessFactors, transforming HR from a static record system into an active operational layer that includes payroll, hiring, workforce planning, and learning integration through new Joule Assistants.

Human Capital Management

ERP Today 2025 Awards: Large Enterprise Transformation Sets New Benchmarks

Zalaris won the Large Enterprise Transformation Award for its successful payroll modernization project with Ryanair, while Onapsis was recognized as runner-up for its ERP security transformation that integrated risk management into enterprise processes.

Finance professional working on a laptop reviewing data, representing AI in quote-to-cash workflows and finance processes.

Financial Management

AI in Finance Faces Its Real Test Inside Quote-to-Cash Workflows

Most finance teams are using AI, but measurable impact remains limited. A Zuora webinar shows how quote-to-cash workflows expose the real constraints: integration, auditability, and control.

Automation

Addovation and Snowfox Bring AI-Driven Invoice Automation into IFS Finance Workflows

Addovation's partnership with Snowfox enables IFS customers to automate over 90% of invoice processing within existing finance workflows using embedded AI, addressing rising invoice volumes and enhancing operational efficiency without requiring system redesigns.

Sage CEO Steve Hare talking about the future of AI and ERP systems.

Financial Management

Sage Future Keynote Highlights Discipline, Transparency for AI Finance

Sage Future 2026 in San Francisco highlighted the integration of AI in finance that enhances decision-making while maintaining human accountability as experts demonstrated the shift towards empowered, data-driven finance operations leveraging modern ERP systems.