Professional Services

Financial Management
AI in Finance: Professional Services Take Their First Steps
This article looks at how finance teams in professional services firms are beginning to adopt AI, moving beyond simple automation toward more autonomous, insight-driven operations. It highlights early use cases such as forecasting, reporting, billing, and productivity gains, and outlines practical steps CFOs and finance leaders can take to pilot AI safely while reshaping how their organisations work.
Financial Management
Linde Engineering Sharpens Project Financials with Dynamics 365
Linde Engineering partnered with Hitachi Solutions to deploy Microsoft Dynamics 365 Finance and Project Operations, modernising how it manages project costs, billing, and revenue. By moving to a cloud-based, project-focused ERP, the engineering business gains clearer visibility into profitability across complex plant projects and a more controlled, consistent approach to financial management.
service-centric ERP
ERP Strategy and Planning
Why Unit4 Keeps Showing Up on the ERP Shortlist
Unit4’s latest ERPx moves show why the vendor keeps appearing in shortlists for service-centric organizations. Success4U, DataHub, and FIX sharpen its pitch around deployment predictability, governed analytics, and ERP built for people- and project-driven operations.
Analytics and AI
Gatekeeping Enterprise AI? Workday Redraws the Build-vs-Buy Line for AI Agents
Workday’s DevCon 2026 announcements show how enterprise AI agent strategy is moving beyond build-versus-buy and toward governed access to HR, finance, business process, and audit controls.
Application Development and Integration
Can AI Break the ERP Change-Order Cycle? Tessera Labs Just Raised $60M to Try
Tessera Labs’ $60 million funding round puts a spotlight on AI-native ERP modernization, raising a new question for CIOs: how much of the migration, data, code, and documentation work that once required large consulting teams can now be automated without weakening governance?
Service Management
Intapp Says Professional Firms Solved the Wrong AI Problem
Intapp’s Firm AI blueprint reframes the professional-services AI debate around the business of the firm, arguing that individual productivity tools will not change firm economics unless AI reaches intake, conflicts, staffing, pricing, relationships, compliance, and institutional judgment.
Partnerships
Analytics and AI
EY’s Own ERP Migration Raises the Bar for Transformation Partners
EY's transition to SAP S/4HANA Cloud Private Edition on Microsoft Azure positions the firm as a credible transformation partner — one that has lived the operational, data, and change-management challenges it now advises on. This analysis explores what EY's internal migration means for ERP buyers evaluating systems integrators for their own RISE with SAP journeys.
Tax compliance and readiness
Tax Compliance
KPMG Puts Global Tax Incentives Inside Its Claude-Powered Gateway
KPMG has expanded its Digital Gateway by integrating the Incentive Credit Opportunity Navigator (ICON) in partnership with Incentify, providing clients a streamlined platform to identify and act on global tax credits and incentives efficiently, alongside a minority equity investment in the AI-driven technology firm.
Professional Services Automation
Service Management
Kantata’s Expertise Agent Targets the Professional Services Delivery Crunch
Kantata has launched Expertise Agent, an AI system designed to enhance professional services operations by interpreting complex queries and coordinating workflows across project management and resource planning, amid rising client expectations and resource constraints.
Microsoft building | SSE
Financial Management
Microsoft Connects Field Service Execution to Project Financials in Dynamics 365
Microsoft has made interoperability between Dynamics 365 Field Service and Project Operations generally available, enabling service organizations to link work orders with project financials for improved visibility and management of costs and revenue during service execution.
Analytics and AI
When AI Spend Outpaces Value: A Reality Check for SMBs
As small and midsize businesses increasingly integrate AI into operations, they are facing a shift towards viewing AI as a recurring operational expense rather than a simple software enhancement, prompting the need for clear governance and targeted use cases to ensure measurable value while controlling costs.
Beacon.li office workspace with desks, monitors, chairs, and indoor plants, representing enterprise software implementation and support operations.
ERP Strategy and Planning
The Support Insight That Moved Beacon.li’s CEO Toward Enterprise Implementation
Beacon.li CEO Rakesh Vaddadi built a support tool. His customers pushed him upstream. Now he is making the case that implementation failure is a knowledge transfer problem — and that the fix is capturing expert judgment before it walks out the door.
Financial Management
SAP’s Autonomous Finance Push Turns CFO Attention to Governance
SAP’s autonomous finance push is moving CFO priorities toward governance, controls, and AI-ready financial processes. For SAP customers, the opportunity depends on how well automation, GRC, and finance transformation connect inside ERP operations.
San Francisco skyline under a blue sky, representing Beacon.li’s AI platform for enterprise software implementation.
Analytics and AI
Beacon.li Launches AI Platform for Enterprise Software Implementation
Beacon.li launched Implementation Studio, a UI-based AI platform that aims to execute enterprise software implementation work inside target applications, with early traction likely in repeatable configuration, testing and hypercare workflows.
SAP Autonomous HCM
Human Capital Management
SAP Pushes Autonomous HCM Beyond HR Automation in SuccessFactors
SAP's Sapphire 2026 announcement highlights its Autonomous HCM capabilities in SuccessFactors, transforming HR from a static record system into an active operational layer that includes payroll, hiring, workforce planning, and learning integration through new Joule Assistants.
ERP Today Transformation Award
Human Capital Management
ERP Today 2025 Awards: Large Enterprise Transformation Sets New Benchmarks
Zalaris won the Large Enterprise Transformation Award for its successful payroll modernization project with Ryanair, while Onapsis was recognized as runner-up for its ERP security transformation that integrated risk management into enterprise processes.
Finance professional working on a laptop reviewing data, representing AI in quote-to-cash workflows and finance processes.
Financial Management
AI in Finance Faces Its Real Test Inside Quote-to-Cash Workflows
Most finance teams are using AI, but measurable impact remains limited. A Zuora webinar shows how quote-to-cash workflows expose the real constraints: integration, auditability, and control.
invoice automation
Automation
Addovation and Snowfox Bring AI-Driven Invoice Automation into IFS Finance Workflows
Addovation's partnership with Snowfox enables IFS customers to automate over 90% of invoice processing within existing finance workflows using embedded AI, addressing rising invoice volumes and enhancing operational efficiency without requiring system redesigns.
Sage CEO Steve Hare talking about the future of AI and ERP systems.
Financial Management
Sage Future Keynote Highlights Discipline, Transparency for AI Finance
Sage Future 2026 in San Francisco highlighted the integration of AI in finance that enhances decision-making while maintaining human accountability as experts demonstrated the shift towards empowered, data-driven finance operations leveraging modern ERP systems.
Empty enterprise office environment with desks and workstations, representing business operations, workflows, and organizational structure tied to unrealized AI value.
Analytics and AI
Companies Are Acting on AI Value They Haven’t Realized Yet
Most organizations say AI delivers value, but few can measure it consistently. New research shows that measurement maturity and operating models determine whether AI produces repeatable enterprise ROI.
Analytics and AI
Sage HCM Aims To Close HR Finance Data Gaps
Sage has launched Sage HCM, a new cloud solution for mid-market organizations that integrates HR, payroll and financial data, featuring AI-powered workflows and construction-specific capabilities to enhance labor cost visibility and payroll accuracy.
Shipping containers stacked at a logistics facility, representing supply chain operations in a SAP S/4HANA transformation context.
ERP Strategy and Planning
Clorox Shows What SAP S/4HANA Transformations Require Before 2027
Clorox’s $580M SAP S/4HANA transformation highlights how design, benchmarking, and execution decisions shape outcomes beyond go-live.
Professionals analyzing data on computer screens in an office, representing AI in quote-to-cash workflows and finance operations.
Financial Management
Zuora Adds AI Agents for Quote-to-Cash Workflows and Auditability
Zuora introduces AI agents for quote-to-cash workflows, focusing on how outputs are integrated, explained, and executed within financial controls, audit frameworks, and operational processes.
Modern office buildings in Mumbai, where TCS is based.
ERP Strategy and Planning
What TCS and SAP Show About the Future of ERP Delivery
TCS and SAP show how ERP delivery is shifting toward integrated, partner-led models that combine workforce skills, system implementation, and ongoing operations.
Amazon and Perplexity AI legal dispute highlights governance risks for AI agents in enterprise systems
Analytics and AI
Court Ruling in Amazon-Perplexity Case Raises New Questions for Agentic AI in Enterprise Systems
A preliminary court ruling in the Amazon-Perplexity case suggests platform owners may control how AI agents access password-protected systems, with significant implications for enterprise AI architecture and governance.
kyano
Human Capital Management
ZenaTech Targets HR SaaS In Public Sector Push
ZenaTech's acquisition of NOW Solutions, a veteran HR and payroll software provider for public sector organizations, enhances its SaaS capabilities and signifies a move towards integrated, AI-driven solutions in HR modernization.
Earnings
Financial Management
Designing Finance for Scale: Why Charts of Accounts and Dimensions Matter More Than ERP Features
ERP projects often face significant challenges not during implementation but years later due to underlying financial architecture decisions—including chart of accounts and entity structures—being overlooked in favor of immediate functionality, which can hinder scalability and complicate management reporting as business complexities evolve.
Internal Revenue Service building exterior illustrating IRS impersonation scams and tax season fraud risks in 2026.
Security
Tax Season Scams 2026: How IRS Phishing, Fake Tax Messages, and AI Fraud Threaten Businesses
Tax season scams in 2026 are expanding beyond individual taxpayers into broader business risk. IRS impersonation, fake tax messages, QR codes, and AI-enabled fraud are targeting tax professionals, payroll teams, and organizations handling sensitive financial and employee data.
Cargo ship at port in Chattogram, Bangladesh representing global apparel exports and supply chain logistics.
Tax Compliance
Bangladesh’s Digital Tax Push Reshapes Compliance for RMG Supply Chains
Bangladesh’s move to digital tax systems is reshaping compliance across RMG supply chains, increasing reliance on supplier data accuracy, ERP execution, and integrated financial processes.
Analytics and AI
Is Workday CTO’s Exit to Anthropic Signaling Escalating AI Pressure on HCM Platforms?
Peter Bailis's shift from Workday to Anthropic underscores a talent migration trend from traditional enterprise software companies to AI-native platforms, reflecting a significant competitive landscape change in the industry.
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