Lisa Dodson
258 Articles Published
Cloud Platform and Technology
Inetum a key partner of Bordeaux Métropole Energies for the Migration of its Microsoft AX 2012 ERP to the new Microsoft Dynamics 365 Platform
Bordeaux Métropole Energies successfully migrated to Dynamics 365 to streamline purchasing processes and adapt customizations, relying on Inetum's expertise to meet project timelines and enhance operational efficiency.
ERP Strategy and Planning
Cross3: When D’Ieteren Reinvents the Belgian Automotive Experience
D'Ieteren Automotive is revolutionizing customer relationships and dealership management in Belgium through the Cross3 digital transformation project involving Inetum, fostering a paperless, fully digital system across 160 locations.
Analytics and AI
Generative AI: The Secrets of European Companies for Boosting Productivity
European organizations are successfully leveraging generative AI to enhance productivity through well-defined applications, structured governance, and tailored training, despite initial disappointments due to high expectations and a technology-centric approach.
Application Development and Integration
France Travail is Committed to Making Digital Services Simpler and More Effective
France Travail has prioritized user experience by establishing a UX Factory and collaborating with Inetum to enhance its digital services, focusing on user-centered design and measurable improvements to meet the needs of job seekers and internal teams.
Financial Management
In Liège, Microsoft Dynamics 365 F&O delivers strong and efficient financial management for the local government
The city of Liège has transformed its financial accounting system by replacing its outdated mainframe with Microsoft Dynamics 365 F&O, enhancing efficiency, transparency, and real-time budget visibility across municipal departments, thanks to a strategic partnership with Inetum and automated processes.
Analytics and AI
How to Integrate AI into the Workplace: this Innovative Model is Gaining Ground in Europe
Companies must choose between centralized, decentralized, or federated models to effectively deploy generative AI, with the federated model being favored for balancing governance and agility while addressing concerns around security, environmental impact, and regulatory compliance.
Analytics and AI
How KRYS GROUP Uses its Data to Get a Better Understanding of its Customers
KRYS GROUP, France's leading optical cooperative, is partnering with Inetum to develop a robust data platform aimed at enhancing sales and customer experience through personalized AI, marking a significant step in their digital transformation strategy.
Analytics and AI
The RATP Group Relies on Artificial Intelligence to Train its Station Agents
The RATP Group is piloting 'Mon Client IA,' a virtual reality and AI training system that uses realistic avatars to prepare station agents for real-life customer interactions, aiming to enhance their communication skills and improve customer service.
Analytics and AI
Henk – A specialized GenAI for Agriculture
Care4Growing and Inetum have created Henk, a specialized AI for farmers using Salesforce's Agentforce, which provides tailored agricultural solutions and fosters collaboration among users to enhance agricultural research.
Application Development and Integration
Inetum Supports Monoprix Tunisia in its Customer Loyalty Strategy with Dynamics 365
Monoprix Tunisia is enhancing customer loyalty and experience by utilizing Dynamics 365 Marketing Automation to better segment and engage its e-commerce and physical clientele, supported by a partnership with Inetum for technical implementation.
Enterprise Asset Management
Pajottegem: Inetum Merges and Unifies the IT Systems of Three Municipalities into One Digital Environment
The newly-formed municipality of Pajottegem successfully unified the IT infrastructures of three merged municipalities within one year, facilitated by Inetum, enhancing collaboration and service efficiency through a centralized digital system.
Analytics and AI
De Lijn successfully integrates Copilot with Inetum
De Lijn successfully enhanced employee performance and satisfaction by implementing Microsoft 365 Copilot through a structured training program, achieving increased usage and confidence in the tool.
Cloud Platform and Technology
Inetum supports Fost Plus in its cloud strategy
Fost Plus, aiming to enhance sustainable management of packaging waste, partnered with Inetum in 2019 to centralize its data and transform its IT infrastructure to a cloud-based solution, resulting in improved security and data management.
Application Development and Integration
Inetum helps curb noise at night in Leuven
The City of Leuven is leveraging AI and IoT technology to effectively identify and reduce nighttime noise nuisance caused by its vibrant student nightlife, through a pilot project involving sound sensors and a mobile app for residents to report disturbances.
ERP Strategy and Planning
Inetum Supports the Start-up Aledia in its Exponential Growth with Dynamics 365
Inetum partners with Aledia to support its rapid expansion by implementing Microsoft Dynamics 365 ERP, enabling the start-up's transition from R&D to industrial production while ensuring flexibility and scalability to meet ambitious growth targets.
ERP Strategy and Planning
IT migration: the precisely orchestrated migration that empowers Ontex to innovate
Ontex, a Belgian leader in personal hygiene, has transformed its outdated IT infrastructure into an agile cloud solution through a strategic partnership with Inetum, enabling improved flexibility and scalability while focusing on growth and innovation.
Analytics and AI
Artificial intelligence helps the Royal Library of Belgium quickly catalogue books
The National Scientific Library of Belgium (KBR) has implemented a Microsoft Power Platform tool that uses Artificial Intelligence to automate the digitization and cataloging of 19,000 title pages, significantly expediting the process that would normally take years.
Security
City of Bruges chooses Inetum for systems management and cybersecurity in new €92 million consultancy framework agreement
Inetum has strengthened its partnership with the City of Bruges by winning two additional lots in a consultancy framework agreement focused on systems management and cybersecurity, potentially worth €92 million over six years.
Analytics and AI
Inetum at VivaTech 2025: Simplifying AI, Amplifying Impact
Inetum will showcase innovative digital solutions at Viva Technology from June 11th to 14th, 2025, aiming to simplify AI and enhance the digital impact of businesses through collaboration with key technology partners.
Analytics and AI
Inetum develops AI solution for faster, more objective tender analysis
Inetum has launched an AI-driven management tool that reduces public tender processes by up to 30 percent, enhancing efficiency for civil servants through features like completeness checks, objective scoring, and side-by-side comparisons.
Data and Data Management
Every day, Matexi hands over homes to seven families thanks in part to a future-oriented digital core
Matexi, Belgium's largest neighborhood developer, has upgraded its core IT infrastructure with Inetum to enhance digital cooperation and efficiency, supporting sustainable residential development and accommodating future growth.
Analytics and AI
Inetum strengthens its bidding position in generative AI, with the launch of its “Gen AI Factory”
Inetum has launched its 'GEN AI Factory' to enhance generative AI services across various sectors, consolidating expertise and partnerships to support clients through all project stages from conception to deployment.
Data and Data Management
Master Change with Confidence: The SNP Kyano Platform Build a Smarter, More Resilient IT Strategy
Kyano isn’t just software. It’s a smarter, more strategic way to master enterprise change—with agility built in.
Data and Data Management
Kyano Datafridge
Legacy systems hinder innovation and increase costs, but decommissioning them with solutions like Kyano Datafridge can reduce total cost of ownership by up to 80%, ensuring accessible data for compliance while minimizing operational expenses.
Analytics and AI
AI agents and the evolution of ERP
Agentic ERP brings intelligent, AI-driven agents into the solution, allowing for more autonomous operations and decision-making. These AI Agents are capable of analyzing large datasets, predicting outcomes, and automating routine tasks, freeing up workers for more strategic activities.
Analytics and AI
State of AI in Manufacturing
Improved efficiency (49%) and productivity (40%) are the top benefits manufacturers currently gain from AI, with production planning and quality control identified as key areas for added value. Manufacturers are increasingly aligning their AI strategies with supply chain optimization and big data analytics to meet demand and ensure resilience.
Data and Data Management
Modernize to monetize: BMC’s connected platform powers a shift to help drive more profit
BMC Software transformed its revenue operations by adopting a unified subscription-based model with the help of PwC and Zuora, resulting in streamlined processes, improved data integration, and enhanced customer satisfaction.
ERP Strategy and Planning
SNP at 30 Transforming Tomorrow
SNP’s unique Bluefield™ approach combines the best of greenfield and brownfield strategies, offering a faster, more flexible route to S/4HANA. With SNP Kyano, companies can visualize their SAP landscape, simulate outcomes, and execute complex changes in a fraction of the usual time.
Data and Data Management
The ROI of Instant Insights: Quantifying the Business Impact of Orbit websheets
Orbit Websheets allow users to create flexible, interactive reports connected to live ERP data without depending on IT. As a result, teams are empowered to make quicker, more informed decisions while reducing the overhead of traditional reporting cycles.
Data and Data Management
Orbit Analytics Introduces Websheets; A Cloud-Native, AI-Powered Spreadsheet Tool for Oracle and Cloud Data
Orbit Analytics has launched Websheets, an AI-powered cloud-based spreadsheet interface that connects directly to live data, improving efficiency and saving users up to 35% on data analysis tasks while enabling real-time access and collaboration for finance, operations, and executive teams.
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