Lisa Dodson
258 Articles Published
Digital Commerce
Case Study: The Globe and Mail
The Globe and Mail transformed its subscription platform by implementing Zuora Billing and Zephr to enhance digital product sales, streamline processes, and improve subscriber management, ultimately allowing for greater agility and the introduction of diverse offerings.
Financial Management
Key metrics to monitor in order management
Effective order management, underpinned by key metrics such as order accuracy rate, order cycle time, inventory turnover rate, on-time delivery rate, and order fulfillment cost per order, is essential for optimizing operations, enhancing customer satisfaction, and driving long-term business success.
Financial Management
Revenue recognition is complex. We make it simple.
With pre-built connectors to leading ERPs, compatibility to Amazon Web Services & Microsoft Azure, and a one-click onboarding experience, Zuora Revenue easily fits into any ecosystem. You can expect to get started quick and see value fast.
Zuora Monetization Catalog
Financial Management
Scale your revenue growth with AI payment optimization
As your customers change how they want to access your products and services, you have to evolve how you do business. Learn more about how our leading Subscription Economy® solutions have helped many of the world’s most innovative subscription businesses succeed.
Financial Management
Zuora Billing
Zuora Billing is the leading solution for automating subscription, usage-based, and hybrid billing, offering flexibility and control to monetize any business model.
Analytics and AI
The Future of ERP Is Agentic
Tapping the New Digital Workforce of AI Agents to Transform ERP Testing and Lifecycle Management
Cloud Platform and Technology
The 2025 State of Cloud & ERP Operations Report
Despite the widespread adoption of cloud ERP, enterprises continue to struggle with missed deadlines, budget overruns, and unmet stakeholder expectations. These persistent challenges are largely driven by manual testing practices and inefficient support models, signaling a need for systemic change across the ERP lifecycle.
ERP Strategy and Planning
The Fresh Produce ERP Buyer’s Guide: Finding the Right Solution for Your Business’s Needs
Aptean Fresh Produce ERP is hosted on the robust Microsoft Azure cloud offering a SaaS-native solution that ensures scalability, security and seamless integration. What’s more, the system’s AI-powered features transform data into actionable insights and empower your team to make smart decisions.
ERP Strategy and Planning
The Beverage ERP Buyer’s Guide: Finding the Right Solution for Your Business’s Needs
Aptean Beverage ERP Drink-IT is a complete and easy-to-use beverage management solution covering your entire value chain. From ingredient sourcing and quality management to order fulfillment and customer service, it addresses all the unique challenges of the beverage industry.
Automation
Aptean’s Food and Beverage Solution Suite
Our software suite helps businesses digitalize and automate processes, mitigating human error and manual record-keeping, while also ensuring compliance with regulatory standards.
Supply Chain Management
Industry Expert eBook: Transforming the Fresh Produce Supply Chain
Discover how the right technology can transform your workflow from constant firefighting to effortless, proactive operations.
Automation
Industry Expert eBook: How Automation Powers Growth in the Food and Beverage Industry
To dive deep on this subject, the impetuses for automation, what it looks like in practice today and what it might look like in the future with the technology of tomorrow, we turned to some our internal subject matter experts.
Data and Data Management
Aptean Food & Beverage PLM
Bring people and proudct informaiton together-accelerating innovation processes and time to market with real-time data and enhanced collaboration.
Supply Chain Management
Aptean Food & Beverage TMS
Take the complexity out of managing your transportation operations and run your fleet using less time, less miles, less trucks and less drivers.
ERP Strategy and Planning
Aptean Food & Beverage ERP
Streamline operations, connect departments and boost process efficiency while adressing safety, regulatory and quality demands with our tailored food and beverage ERP built on Microsoft Dynamics 365 Business Central.
Analytics and AI
Inetum strengthens ServiceNow practice with ISG ‘Rising Star’ recognition and launch of Agentic AI Center of Excellence
Inetum has achieved significant recognition for its ServiceNow practice, being named a 'Rising Star' by ISG in 2025, and has inaugurated a Center of Excellence for ServiceNow Agentic AI to foster innovation and develop proactive AI-driven solutions for digital transformation.
Service Management
Omnichannel order management system: What it is and its benefits
As a business, you’re expected to offer your customers a seamless shopping experiences across multiple channels—whether they’re shopping online, in-store, or on mobile apps. Enter the omnichannel order management system (OMS).
Sage Agentic AI
Analytics and AI
Make smarter, faster decisions with Sage Ai
Sage Ai automates tasks like processing invoices, gives you a real-time view of your business performance, and tells you what you can do to improve it. As technology moves forward, we move with it. Our 40 years of experience ensures you make the most of technology as it advances.
Financial Management
Expense management automation: Strategic insights for finance leaders
Explore advanced strategies for implementing expense management automation and how it can enhance compliance, efficiency, and financial insight.
The letters 'AI' placed in front of a dark, gradient background | SAP and Accenture
Analytics and AI
Adoption of AI in Manufacturing: A look into trends, strategies and challenges
The adoption of Artificial Intelligence in manufacturing is transforming decision-making, predictive maintenance, and quality control, with 80% of manufacturers investing in AI to enhance efficiency and innovation, despite facing integration challenges that require clear strategies and investment in workforce upskilling.
Security
Cybersecurity in ERP: Protecting Business Data in the Age of Rising Threats
Manufacturers are increasingly focusing on enhancing cybersecurity for their ERP systems to protect sensitive data and mitigate risks associated with cyber-attacks, which can lead to substantial financial losses and reputational damage.
ERP Strategy and Planning
How Manufacturers Can Start Using AI in ERP
The article discusses the potential benefits and challenges of integrating AI into manufacturing ERP systems, highlighting various effective use cases such as predictive maintenance and demand forecasting, while emphasizing the importance of quality data, workforce readiness, and a structured approach to implementation.
Inetum announces its new simplified organization Press Release
Inetum has restructured into three geographical hubs—EUROMED, Growing Markets, and Iberia-LATAM—to enhance regional synergies and accelerate growth by better addressing regional customer needs.
Cloud Platform and Technology
Rodda’s Video Case Study
In 1890, Eliza Jane Rodda started making clotted cream in a farmhouse in Cornwall. Fast forward over 130 years, and Rodda’s family business is now a global exporter, transforming quality Cornish milk from local dairy farms into Cornish clotted cream, churned butter, shortbread, fudge, and bottling and supplying fresh and Barista Cornish milk nationwide.
CRM and Customer Experience
ERP CRM Software
Our ERP CRM Software links SFDC Sales Cloud to Rootstock’s native ERP on the Salesforce Platform for inventory-heavy organizations, making connectivity with sales and supply chain operations seamless.
Data and Data Management
Rootstock’s Spring 2025 Product Release Highlights
Watch this video to discover our latest innovations in Rootstock's Spring 2025 product release! This release brings the Rootstock Field Section Component for better record management, 360-Degree Pages for unified data views, and key financial and operational enhancements like improved PO-AP matching, inventory management, and intelligent product selection. Plus, a refined Lightning-optimized user experience.
ERP Strategy and Planning
Case Study: Scot JCB
The implementation of a new ERP system was an opportunity to rethink our operations and how we could leverage data to power-up faster, better decision-making. Cooper Software’s design team helped us navigate these changes – and more – initiating new capabilities and functionality along the way.
Cloud Platform and Technology
Case Study: Rodda’s Clotted Cream
IFS gives us live data showing the progress of shop orders as they’re being made, so our planning team can see how production is working, and our logistics side can see when orders are coming in and product needs to be dispatched. IFS provides traceability with just a couple of clicks because it tracks the whole process through from end to end.
Cloud Platform and Technology
Case Study: Farrow & Ball
ACQUIRE is a success story,” claims Andreotti. “We don’t measure the responsiveness of the scanners, we measure the level of satisfaction of our operators.
Supply Chain Management
Navigating Tariffs with NetSuite
Continuous Scenario Planning.
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