Lisa Dodson
269 Articles Published
Data and Data Management
Building a customer portal and revamping Gloucestershire County Council’s historical IT processes
Gloucestershire County Council improved their IT service management and customer interactions by implementing ServiceNow through Inetum UK&I, resulting in over 8,000 first-time fixes, faster reporting, and enhanced operational efficiency despite challenges during the transition.
Data and Data Management
Harrow Council regain control and elevate their IT service delivery
Harrow Council implemented a Service Integration and Management (SIAM) model with the selection of ServiceNow and Inetum UK&I as partners, resulting in improved IT service delivery, increased customer satisfaction, and enhanced management of information and supplier performance.
Cloud Platform and Technology
MCC strengthens work efficiency & centralises resources
Manchester City Council improved its project management capabilities and cost efficiencies by implementing ServiceNow's IT Business Management suite with the help of Inetum UK&I, transitioning from a limited one-dimensional platform to a cohesive, trackable system that enhances resource allocation, financial tracking, and decision-making.
Data and Data Management
Met Office use ServiceNow Field Services Management to create automated observation data
The Met Office relies on extensive and rigorously maintained observation instruments worldwide, and in collaboration with Inetum UK&I, aims to enhance field engineering efficiency and data management through the introduction of the ServiceNow FSM mobile app and a focus on knowledge transfer.
Business Process Management and Automation
Leading fashion retailer gains full transparency into their operational footprint
Inetum UK&I partnered with a leading fashion retailer to transform their IT asset management and operations by implementing ServiceNow, resulting in significant improvements in efficiency, visibility, and decision-making capabilities across their extensive infrastructure.
Data and Data Management
EMIS Health automate ServiceNow testing, reducing manual effort by 80%
EMIS Health enhanced its healthcare software management by implementing ServiceNow's Strategic Portfolio Management suite through Inetum UK&I, which optimized project planning, improved resource management, and reduced manual testing efforts by 80%, while fostering a collaborative relationship for ongoing platform evolution.
Data and Data Management
Toshiba Tec overhaul their legacy processes to automate IT activities
Toshiba Tec's outdated legacy system hindered their service team's efficiency, leading to slow processes, but after implementing ServiceNow with Inetum UK&I, they gained enhanced data visibility, automation, and self-service capabilities that improved task prioritization and overall operations.
Financial Management
An open mind to ServiceNow brings telecommunications provider a new perspective to process innovation
Openmind Networks, a telecommunications software provider, overcame internal challenges of siloed systems and reporting by implementing Inetum UK&I’s IT Business Management and IT Service Management solutions, resulting in improved financial visibility, enhanced customer interaction through a new portal, and streamlined project delivery, ultimately supporting their goal of becoming more customer-centric.
ERP Strategy and Planning
Continuous ERP Optimization Techniques
ERP optimization is a transformative, ongoing process that refines and enhances ERP systems to align with evolving business needs, unlock hidden efficiencies, and empower decision-makers, ensuring operational agility and sustained growth.
ERP Strategy and Planning
The Insider’s Guide: Everything You Need to Know About Oracle Redwood
Organizations transitioning to Oracle's Redwood UX must navigate user adoption and implementation challenges, making understanding its evolution, adoption strategies, and migration solutions critical for success.
Analytics and AI
Unifying Your ERP Ecosystem Agentic AI Powered Lifecycle Optimization
The on-demand webinar explores how Opkey's Agentic AI-powered ERP Lifecycle Optimization Platform enhances enterprise resource planning through simplified deployment, cost reduction, and intelligent automation for improved efficiency and innovation.
Analytics and AI
How Agentic AI Reduces Costs in ERP Applications Deployment and Maintenance
ERP projects often exceed budgets and face post-implementation challenges due to unclear business processes, resistance to change, inadequate training, and the need for ongoing updates, but these issues can be mitigated by leveraging agentic AI solutions that automate process discovery, enhance training, streamline user acceptance testing, and improve update testing.
ERP Strategy and Planning
Case in Point: Platforms over Points for ERP Lifecycle Optimization
Companies increasingly rely on both point-based and platform solutions for their ERP systems, with platform solutions being more effective in addressing multiple issues across the SaaS ecosystem while avoiding the complications and costs associated with a 'SaaS mess.'
ERP Strategy and Planning
Achieve Seamless ERP Operations
The Opkey platform streamlines the management of complex ERP systems by automating routine updates and patch releases, thereby minimizing downtime and ensuring ongoing stability in critical business functions.
ERP Strategy and Planning
CRM and ERP: Understanding the Differences and Choosing the Right Solution
By 2029, the CRM software market is projected to reach $145.60 billion and the ERP software market $65.29 billion, as CRM focuses on enhancing customer relationships while ERP integrates business operations for improved efficiency and growth.
Cloud Platform and Technology
Acumatica Cloud ERP – Overview
Acumatica Cloud ERP is a versatile cloud-based software that enhances business operations by providing real-time insight into financials, customer management, and overall efficiency.
Analytics and AI
Acumatica Business Intelligence, Reporting and Analytics
Acumatica’s Business Intelligence, Reporting, and Analytics tools provide growing businesses with real-time transparency, seamless integration with Microsoft Power BI, customizable insights, automated notifications, and powerful report customization to enhance decision-making and profitability across various industries.
Cloud Platform and Technology
What is Cloud ERP Software?
Cloud ERP provides companies with internet-based access to enterprise resource planning software, allowing for real-time integration of business data across departments and enabling remote access, customization, and automation for improved operational efficiency.
Australian native art on musical instruments | Fujitsu digitizes procurement and boosts engagement with First Nations suppliers
Cloud Platform and Technology
Eastman Music Company
Eastman Music Company improved efficiency and scalability across its 14 global businesses by implementing Acumatica Manufacturing, a cloud ERP platform that streamlined operations, enhanced inventory management, and significantly reduced processing times.
Cloud Platform and Technology
Clive Coffee
Clive Coffee enhanced its online sales and customer experience by implementing Acumatica Cloud ERP, which integrated their operations, improved financial reporting, and allowed for faster shipping, all while avoiding the need for additional staff.
Application Development and Integration
Case Study – Leaf Home
CloudPaths revolutionized Leaf Home’s multi-entity NetSuite structure with custom configurations and advanced inventory management. The automation of warehousing processes and transfer order customization improved operational visibility and supported rapid growth across its $1.5B organization.
Supply Chain Management
WMS -SCM Mobile 2024.1 Enhancement Features
CloudPaths’ NetSuite experts expect a minimum 30% increase in worker efficiencies resulting from the exciting new features and enhancements to WMS and SCM Mobile announced in NetSuite’s 2024.1 Release. These enhancements include the ability to display images at the item master level and within SCM mobile, give users the ability to upload of images while performing receiving/picking activities on mobile devices, and capturing item weights during PO receiving.
Application Development and Integration
CloudPaths Makes the Inc. 5000, at No. 533 in 2024
NEW YORK, August 13, 2024 – Inc. revealed today that CloudPaths ranks No. 533 on the 2024 Inc. 5000, its annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses.
ERP Strategy and Planning
SuitePaths
SuitePaths focuses on transforming organizations using the NetSuite, the #1 Cloud ERP used by more than 38,000 global businesses. With a combined 100+ years of experience, our team embodies a “If you can dream it, we can do it” approach to optimizing your organization’s processes. By providing your business with real-time, intelligent insights across your business functions, industry-specific KPIs, dashboards, and reporting, native automated processes, and adaptability through a flexible platform, your business will gain a leg up against your competition. Our team is here to help you make sense of your data and leverage it to scale to the next level.
Analytics and AI
Case Study – CloudPaths and Blue.Cloud
After a failed implementation by a previous partner, CloudPaths stepped in to meet Blue.Cloud’s complex NetSuite needs, including Services Resource Planning (SRP) and Bamboo HR integration. Solutions like ARM and SuiteProjects modules delivered 100% project profitability visibility and supported rapid growth and operational efficiency.
Application Development and Integration
Low-Code Development
Design and build customized solutions, that differentiate your business with accelerated development to help achieve organizational goals. Learn more Here
Supply Chain Management
SAP IBP Demand
SAP IBP Demand provides additional forecast algorithms (in addition to S&OP), demand sensing capabilities, and daily forecast level detail to address the short-term demand fluctuations, and execution to meet customer service levels. Typically, our customers utilize IBP Demand either concurrently...
Supply Chain Management
SAP IBP
SAP IBP (Sales & Operations Planning) S&OP enables cross-functional organizational input to the monthly cycle. It aligns all sources of demand/forecast and supply/ capacity to balance supply with demand and manages exceptions in real-time. S&OP is typically the first application...
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