Shawn Byers
27 Articles Published
Unlocking True AI Transformation with Intelligent Agents
Thursday, October 30, 2025 at 11:00 AM ET  AI adoption is the focus for many organizations, but many are chasing true AI transformation. Stand-alone models can only go so far and Agentic AIcan take companies to the next step of...
How BMC’s ERP Upgrade Transformed Monetization to Power SaaS Growth
When BMC set out to modernize its business systems, the challenge wasn’t just moving from a 20-year-old homegrown ERP billing system; it was enabling a fundamental business model shift from perpetual licenses to SaaS subscriptions, while adding the agility to respond to new go-to-market strategies and complex global billing requirements. In this fireside chat, ERP Today brings together Ron Clegg, VP, Revenue Office at BMC, Dave Crowell, Partner at PwC, and Rob Newnes-Smith, Zuora Advisor and former CTO for Digital & Employee Tech at Thomson Reuters, to unpack how BMC reimagined its quote-to-revenue process. Together, they explore: - Sequencing monetization transformation ahead of ERP change to accelerate agility and time-to-market. - Delivering a “heart-lung transplant” program from CPQ through revenue, consolidating 48+ systems into a unified platform. - The role of strong process design, change management, and the right partner in ensuring success. - How these choices reflect a growing market shift toward hybrid revenue models, global billing, and integrated professional services. Whether you’re a CIO, CFO, or a Transformation Leader, you’ll leave with lessons on deciding core vs. non-core systems, managing large-scale change, and building the agility to support hybrid revenue models, without waiting for a multi-year ERP rollout.
How BMC’s ERP Upgrade Transformed Monetization to Power SaaS Growth
When BMC set out to modernize its business systems, the challenge wasn’t just moving from a 20-year-old homegrown ERP billing system; it was enabling a fundamental business model shift from perpetual licenses to SaaS subscriptions, while adding the agility to respond to new go-to-market strategies and complex global billing requirements. In this fireside chat, ERP Today brings together Ron Clegg, VP, Revenue Office at BMC, Dave Crowell, Partner at PwC, and Rob Newnes-Smith, Zuora Advisor and former CTO for Digital & Employee Tech at Thomson Reuters, to unpack how BMC reimagined its quote-to-revenue process. Together, they explore: - Sequencing monetization transformation ahead of ERP change to accelerate agility and time-to-market. - Delivering a “heart-lung transplant” program from CPQ through revenue, consolidating 48+ systems into a unified platform. - The role of strong process design, change management, and the right partner in ensuring success. - How these choices reflect a growing market shift toward hybrid revenue models, global billing, and integrated professional services. Whether you’re a CIO, CFO, or a Transformation Leader, you’ll leave with lessons on deciding core vs. non-core systems, managing large-scale change, and building the agility to support hybrid revenue models, without waiting for a multi-year ERP rollout.
Simplify Smart: How Centralized SaaS and AI Accelerate Growth
Is your technology stack working for you, or against you? Many mid-sized manufacturers and distributors find themselves trapped in a maze of disconnected systems, scattered data, and decision-making that is more reactive than strategic. Managing multiple point solutions across departments create data silos, slows innovation, and clouds visibility into performance. Leadership is often left wondering whether they are investing in the right tools, are aligned across teams, and how to move from operational chaos to coordinated execution. The solution is to simplify SaaS access and visibility across business-critical applications. This will allow you to centralize application benchmark decisions and unlock new operational efficiencies without adding to existing IT burdens. The right solution will allow leaders to take full advantage of AI capabilities to make smarter decisions, reduce risk, and validate investment choices turning data overload into competitive insight. By attending this session, you will be able to: *Identify gaps in your current application landscape and opportunities for consolidation. *Explain how centralized access improves efficiency and team alignment. *Apply peer benchmarking insights to validate operational decisions and guide strategy. *List key criteria for evaluating business applications with a modern technology stack.
Simplify Smart: How Centralized SaaS and AI Accelerate Growth
Is your technology stack working for you, or against you? Many mid-sized manufacturers and distributors find themselves trapped in a maze of disconnected systems, scattered data, and decision-making that is more reactive than strategic. Managing multiple point solutions across departments create data silos, slows innovation, and clouds visibility into performance. Leadership is often left wondering whether they are investing in the right tools, are aligned across teams, and how to move from operational chaos to coordinated execution. The solution is to simplify SaaS access and visibility across business-critical applications. This will allow you to centralize application benchmark decisions and unlock new operational efficiencies without adding to existing IT burdens. The right solution will allow leaders to take full advantage of AI capabilities to make smarter decisions, reduce risk, and validate investment choices turning data overload into competitive insight. By attending this session, you will be able to: *Identify gaps in your current application landscape and opportunities for consolidation. *Explain how centralized access improves efficiency and team alignment. *Apply peer benchmarking insights to validate operational decisions and guide strategy. *List key criteria for evaluating business applications with a modern technology stack.
Cutting Through the Hype – Pragmatic AI for People-Centric Industries
Watch this Webinar on-demand for an insightful webinar that dives beyond the buzz of artificial intelligence and focuses on delivering meaningful, actionable strategies tailored for people-centric industries. This engaging session will unravel how businesses can implement AI effectively, aligning it with operational goals to enhance both organizational efficiency and employee satisfaction. What You’ll Learn: - Pragmatic AI in Action: Discover how a practical approach to AI adoption can free up resources, streamline workflows, and deliver measurable results. - Human-Centric AI Strategies: Hear about our approach to empowering teams with AI, supporting their efforts, and aligning technology with human-driven business goals. - The Data Foundation: Understand why clean, accessible data is critical and how it lays the groundwork for successful AI implementation. - Governance and Guide Rails: Learn about our approach to governance—how we ensure AI systems remain ethical, auditable, and closely aligned with organizational vision. Why View? - Gain practical insights from leading industry experts who cut through the AI hype. - Learn actionable techniques that you can immediately apply to your unique business needs. - Explore real-world examples tailored to the challenges faced by people-centric industries. Who Should Watch? This webinar is crafted for professionals in people-centric industries, including technology providers, decision-makers, and business leaders who are seeking to integrate AI in a way that drives tangible business value while supporting their teams. Don’t miss this valuable opportunity to learn how to adopt AI the right way.
Mastering the Complex: Leveraging Modern Platforms for Advanced Internal Applications
Running a business isn’t just about processing transactions. It’s about managing the difficult, behind-the-scenes operations that keep everything moving. Organizations want to understand how they can maximize the value of their current technology stack investments. How they can get more out of their ERP system without needing to implement complex, expensive customizations. A modern enterprise platform lets businesses tackle more complex processes and workflows and lets them achieve this without disruption. In this session we will dive into how modern platforms help empower businesses to tackle the most complex internal applications, from streamlining workflows to automating intricate processes. You will learn how you can move beyond basic transactions and unlock the fill potential of your technology to solve the toughest challenges enabling greater agility, scalability, and efficiency across your organization. Attend this session to: Recognize the common shortcomings of ERP systems and other LCAPs when it comes to complex, mission-critical, or high-volume processes. Understand how implementing a modern, no-code platform addresses these shortcomings without the usual massive investment or a rip and replace project. See the business value of having more flexibility, scalability, and adaptability a the core of their enterprise software.
EVOLVE for SAP Business One: Unlimited Evolution for your Business
Webinar on-demand As SMEs look for every advantage in operating their business, your SAP Business One platform can deliver significant new advantages, but only if it is allowed to evolve. Watch this webinar where we’ll dive into how EVOLVE for SAP Business One from NTT DATA Business Solutions helps UK SMEs unlock potential, free up cashflow, streamline costs, and drive growth. What we cover The SME squeeze: why rising maintenance bills, security gaps and upgrade headaches are holding you back. Operate made easy: how our Upgrade-as-a-Service and managed cloud hosting keep you on the latest SAP Business One release, cut overhead and let you focus on running your business. Innovate at speed: see packaged RPA, AI and analytics outcomes you can switch on instantly, like automating 500 invoices a month to save the equivalent of a full-time headcount. Real figures, real impact: examples of SMEs slashing costs, boosting security and driving productivity in weeks, not months. Why you should watch A friendly, conversational format, no jargon. Practical takeaways you can apply immediately, whether you’re on-premise, in the cloud or somewhere in between. Who’s it for? SME owners, finance leads IT managers and operations colleagues Anyone responsible for ERP performance, cost control or digital transformation Ready to operate smoothly and innovate faster? Click watch below and  see how EVOLVE can free your cashflow and supercharge your SAP Business One.
From Legacy to Legendary: How DHL Freight Transformed Reporting with Orbit Analytics
Having access to timely and accurate reporting is essential for making informed decisions and driving strategic outcomes. Advanced analytics are a vital part of to uncovering insights, improving operational visibility, and remaining competitive in rapidly evolving markets. This session explores this value by looking at how DHL Freight, a global leader in logistics and supply chain management, transformed its reporting infrastructure to achieve operational excellence. Faced with the challenge of migrating from Oracle’s decommissioned legacy tool, DHL Freight partnered with Orbit Analytics to implement a cutting-edge reporting solution on Oracle E-Business Suite and other applications. Topics covered include how DHL Freight seamlessly transitioned over 75 reports using Orbit’s Discoverer Migration Utility, avoiding unnecessary work while achieving immediate ROI. Learn how this migration enhanced data accessibility, improved decision-making, and fortified security across their operations. This case study showcases the power of modern analytics tools in overcoming complex logistical challenges. Don’t miss this opportunity to gain insights into DHL Freight’s journey and learn how you can redefine your reporting capabilities. Attend the session to: Understand the challenges of legacy tool decommissioning and report migration. Explore Orbit Analytics’ innovative approach to automated report conversion. See the real-world impact: Simplified access via Single Sign-On and maximized ROI.
From Legacy to Legendary: How DHL Freight Transformed Reporting with Orbit Analytics
Having access to timely and accurate reporting is essential for making informed decisions and driving strategic outcomes. Advanced analytics are a vital part of to uncovering insights, improving operational visibility, and remaining competitive in rapidly evolving markets. This session explores this value by looking at how DHL Freight, a global leader in logistics and supply chain management, transformed its reporting infrastructure to achieve operational excellence. Faced with the challenge of migrating from Oracle’s decommissioned legacy tool, DHL Freight partnered with Orbit Analytics to implement a cutting-edge reporting solution on Oracle E-Business Suite and other applications. Topics covered include how DHL Freight seamlessly transitioned over 75 reports using Orbit’s Discoverer Migration Utility, avoiding unnecessary work while achieving immediate ROI. Learn how this migration enhanced data accessibility, improved decision-making, and fortified security across their operations. This case study showcases the power of modern analytics tools in overcoming complex logistical challenges. Don’t miss this opportunity to gain insights into DHL Freight’s journey and learn how you can redefine your reporting capabilities. Watch this session to: Understand the challenges of legacy tool decommissioning and report migration. Explore Orbit Analytics’ innovative approach to automated report conversion. See the real-world impact: Simplified access via Single Sign-On and maximized ROI.
The 2025 Guide on What’s Next for SAP Automation
Webinar On-demand As the enterprise landscape becomes increasingly complex, organizations are looking at automation to help them address business challenges like reducing manual effort in repetitive tasks, streamlining operations, reducing costs, increasing productivity, and freeing up resources for higher-value strategic initiatives. In addition, there is a need to manage integration challenges across multi-cloud and hybrid cloud environments, streamlining the move to SAP S/4HANA, adoption of the SAP Business Technology Platform (BTP), and the growing role of citizen developers and low-code/no-code solutions. This session explores the evolving landscape of process automation for SAP and look at key trends that are shaping its future. Recent research explains that highlights how organizations are advancing in automation maturity, adoption and usage patterns of tools like SAP Fiori and SAP BTP, and the challenges that integration needs present. Whether you’re an SAP professional or a business leader, this webinar provides valuable insights to help drive digital transformation in your organization. Watch this webinar to: Gain actionable insights into the current state of SAP process automation. Understand the key challenges faced by large enterprises today. Learn how to leverage SAP tools to drive innovation and efficiency in your organization.
The 2025 Guide on What’s Next for SAP Automation
Webinar On-demand As the enterprise landscape becomes increasingly complex, organizations are looking at automation to help them address business challenges like reducing manual effort in repetitive tasks, streamlining operations, reducing costs, increasing productivity, and freeing up resources for higher-value strategic initiatives. In addition, there is a need to manage integration challenges across multi-cloud and hybrid cloud environments, streamlining the move to SAP S/4HANA, adoption of the SAP Business Technology Platform (BTP), and the growing role of citizen developers and low-code/no-code solutions. This session explores the evolving landscape of process automation for SAP and look at key trends that are shaping its future. Recent research explains that highlights how organizations are advancing in automation maturity, adoption and usage patterns of tools like SAP Fiori and SAP BTP, and the challenges that integration needs present. Whether you’re an SAP professional or a business leader, this webinar provides valuable insights to help drive digital transformation in your organization. Watch this webinar to: Gain actionable insights into the current state of SAP process automation. Understand the key challenges faced by large enterprises today. Learn how to leverage SAP tools to drive innovation and efficiency in your organization.
6 Steps to Build an AI-Ready Finance Team
With AI dominating the business agenda, CFOs and finance leaders are being called on to do more than crunch numbers—they're expected to steer enterprise-wide innovation. But as breakthrough technologies reshape the finance landscape, one truth becomes clear: success hinges on your team’s ability to keep up. Facing a persistent talent shortage and an evolving skills gap, there’s never been a better moment to reassess your finance talent strategy. From finding valuable AI use cases to upskilling your current team, finance leaders must take action now to ensure their departments are ready for what’s next. Join this session for practical steps to build an AI-ready finance organization—starting with the talent behind the tech. In this session, you’ll learn how to: Understand the impact of AI on the finance industry and its potential to transform daily tasks and operations. Explore talent acquisition strategies focused on the skills needed in an AI-driven environment. Discover how AI-powered tools can automate routine finance tasks, improve efficiency, and enhance overall productivity. Recognize the role of AI in enabling finance teams to focus on strategic work—including AI-generated narratives, anomaly detection, and predictive modeling. This ERP Today live session will cover how DuPont were able to substantially reduce IT costs by decommissioning legacy infrastructure, eliminate compliance and cybersecurity risks with audit-proof access to historical data, streamline global system architecture, reduce complexity, and eliminate technical debt. Despite the goals, the entire project was completed in just 12 months, an industry-record timeline for a project of this scale. In addition, the project delivered significant gains in energy efficiency in support of ESG targets. By attending this session, you will be able to: Identify the financial, compliance, and cybersecurity risks associated with continuing to run outdated SAP ECC systems. Explain how legacy system retirement can reduce IT operating costs by up to 80% while maintaining audit-proof data access. Describe the key steps and best practices in executing a large-scale SAP system decommissioning project without disrupting business operations. Assess how a platform-based approach like JiVS IMP can simplify IT landscapes and support long-term data governance and ESG goals.
6 Steps to Build an AI-Ready Finance Team
With AI dominating the business agenda, CFOs and finance leaders are being called on to do more than crunch numbers—they're expected to steer enterprise-wide innovation. But as breakthrough technologies reshape the finance landscape, one truth becomes clear: success hinges on your team’s ability to keep up. Facing a persistent talent shortage and an evolving skills gap, there’s never been a better moment to reassess your finance talent strategy. From finding valuable AI use cases to upskilling your current team, finance leaders must take action now to ensure their departments are ready for what’s next. Join this session for practical steps to build an AI-ready finance organization—starting with the talent behind the tech. In this session, you’ll learn how to: Understand the impact of AI on the finance industry and its potential to transform daily tasks and operations. Explore talent acquisition strategies focused on the skills needed in an AI-driven environment. Discover how AI-powered tools can automate routine finance tasks, improve efficiency, and enhance overall productivity. Recognize the role of AI in enabling finance teams to focus on strategic work—including AI-generated narratives, anomaly detection, and predictive modeling. This ERP Today live session will cover how DuPont were able to substantially reduce IT costs by decommissioning legacy infrastructure, eliminate compliance and cybersecurity risks with audit-proof access to historical data, streamline global system architecture, reduce complexity, and eliminate technical debt. Despite the goals, the entire project was completed in just 12 months, an industry-record timeline for a project of this scale. In addition, the project delivered significant gains in energy efficiency in support of ESG targets. By attending this session, you will be able to: Identify the financial, compliance, and cybersecurity risks associated with continuing to run outdated SAP ECC systems. Explain how legacy system retirement can reduce IT operating costs by up to 80% while maintaining audit-proof data access. Describe the key steps and best practices in executing a large-scale SAP system decommissioning project without disrupting business operations. Assess how a platform-based approach like JiVS IMP can simplify IT landscapes and support long-term data governance and ESG goals.
SAP Legacy System Retirement in Record Time: How DuPont, Accenture & JiVS Did It Fast
DuPont, a global Fortune 500 leader in science and innovation, faced a complex and fragmented IT landscape after years of mergers, divestitures, and organizational change. The challenges of maintaining 17 separate legacy SAP systems, primarily for compliance purposes, were becoming unsustainable. The operational costs involved in supporting these obsolete systems were escalating, systems faced increased cybersecurity exposure, outdated hardware was causing energy inefficiencies, new global compliance requirements needed to be met, and the amount of technical debt had resulted in an overall lack of IT agility. To address these challenges, DuPont launched a bold initiative: retire all 17 legacy SAP systems and archive more than 50 terabytes of historical data, including hundreds of ADK and archival files, without compromising compliance, auditability, or business continuity. Together with Accenture and powered by JiVS Information Management Platform (IMP) from Data Migration International, the company achieved results few believed possible. This ERP Today live session will cover how DuPont were able to substantially reduce IT costs by decommissioning legacy infrastructure, eliminate compliance and cybersecurity risks with audit-proof access to historical data, streamline global system architecture, reduce complexity, and eliminate technical debt. Despite the goals, the entire project was completed in just 12 months, an industry-record timeline for a project of this scale. In addition, the project delivered significant gains in energy efficiency in support of ESG targets. By attending this session, you will be able to: Identify the financial, compliance, and cybersecurity risks associated with continuing to run outdated SAP ECC systems. Explain how legacy system retirement can reduce IT operating costs by up to 80% while maintaining audit-proof data access. Describe the key steps and best practices in executing a large-scale SAP system decommissioning project without disrupting business operations. Assess how a platform-based approach like JiVS IMP can simplify IT landscapes and support long-term data governance and ESG goals.
Lift-and-Shift ERP Strategies NTT DATA and Microsoft
Strategies for Success while Navigating the ERP Journey
Webinar On-Demand Embarking on an ERP implementation can be daunting, but with the right guidance and experience, it can transform your business operations. In this webinar, we explore the critical evaluation phase of an ERP journey, addressing key questions and challenges organizations face when selecting the right vendor and systems integrator. Drawing from real customer experiences, we share practical examples, lessons learned, and how to avoid common pitfalls. By watching, you’ll receive expert advice on mitigating the risks associated with ERP projects and making informed decisions that set your organization up for success. This is an opportunity to learn from professionals who are deeply immersed in these projects every day. Watch this session to: Understand what to look for when selecting an ERP Vendor. Learn about the right questions to ask, and common questions that can lead you down the wrong path. Explore the risks associated with ERP projects, helping ensure greater success.
Lift-and-Shift ERP Strategies NTT DATA and Microsoft
Strategies for Success while Navigating the ERP Journey
Embarking on an ERP implementation can be daunting, but with the right guidance and experience, it can transform your business operations. In this webinar, we explore the critical evaluation phase of an ERP journey, addressing key questions and challenges organizations face when selecting the right vendor and systems integrator. Drawing from real customer experiences, we share practical examples, lessons learned, and how to avoid common pitfalls. By watching, you’ll receive expert advice on mitigating the risks associated with ERP projects and making informed decisions that set your organization up for success. This is an opportunity to learn from professionals who are deeply immersed in these projects every day. Watch this session to: Understand what to look for when selecting an ERP Vendor. Learn about the right questions to ask, and common questions that can lead you down the wrong path. Explore the risks associated with ERP projects, helping ensure greater success.
Rootstock Launches Summer ’25 Release with AI Agent, New Data Grid, and Expanded Financials
Mastering Data Readiness for Generative AI Success
In today’s AI-driven landscape, businesses struggle with data readiness—poor quality, limited volume, and ethical constraints threaten the success of generative AI initiatives. In addition, questions are frequently asked about improving data quality, what to do with limited data volume, and how to address ethical constraints that threaten the success of generative AI initiatives. This session will explore why these challenges can lead to biased, inaccurate, or outdated outputs that erode customer trust and ROI. By attending this session, you will: Learn strategies to ensure high-quality, diverse datasets that power reliable AI outcomes. Discover how to streamline preprocessing, scale infrastructure, and maintain current data in a compliant way. Leave with insights to transform your data into a competitive edge for Generative AI innovation.
SYSRPO and DATASCOPE
Beyond the Hype: A Guide to Selecting ERP for Manufacturing
This session will start by exploring what analyst reports can and cannot tell you about ERP selection. It will then explore why a CIO of a global automotive supplier selected QAD despite knowing where it stood in the rankings. This will include how leaders should evaluate ERP solutions factoring in topics like industry expertise, implementation realities, and long-term business impact. The session will also include a moderated discussion that provides a raw, insightful look at how manufacturing leaders navigate ERP decisions based on business realities. Attend the session to: Differentiate between ERP market reports and real-world decision criteria. Identify key factors beyond rankings that impact manufacturing ERP success. Understand why industry-specific expertise matters more than broad evaluations. Apply insights from an experienced ERP leader’s journey to their own selection process.
Rootstock Launches Summer ’25 Release with AI Agent, New Data Grid, and Expanded Financials
Mastering Data Readiness for Generative AI Success
In today’s AI-driven landscape, businesses struggle with data readiness—poor quality, limited volume, and ethical constraints threaten the success of generative AI initiatives. In addition, questions are frequently asked about improving data quality, what to do with limited data volume, and how to address ethical constraints that threaten the success of generative AI initiatives. This session will explore why these challenges can lead to biased, inaccurate, or outdated outputs that erode customer trust and ROI. By attending this session, you will: Learn strategies to ensure high-quality, diverse datasets that power reliable AI outcomes. Discover how to streamline preprocessing, scale infrastructure, and maintain current data in a compliant way. Leave with insights to transform your data into a competitive edge for Generative AI innovation.
SYSRPO and DATASCOPE
Beyond the Hype: A Guide to Selecting ERP for Manufacturing
This session will start by exploring what analyst reports can and cannot tell you about ERP selection. It will then explore why a CIO of a global automotive supplier selected QAD despite knowing where it stood in the rankings. This will include how leaders should evaluate ERP solutions factoring in topics like industry expertise, implementation realities, and long-term business impact. The session will also include a moderated discussion that provides a raw, insightful look at how manufacturing leaders navigate ERP decisions based on business realities. Attend the session to: Differentiate between ERP market reports and real-world decision criteria. Identify key factors beyond rankings that impact manufacturing ERP success. Understand why industry-specific expertise matters more than broad evaluations. Apply insights from an experienced ERP leader’s journey to their own selection process.
Automating the SAP Financial Close
This webinar discusses how enterprises can enhance the efficiency and quality of their financial closing processes through automation and standardization, focusing on integrating with SAP systems to streamline various closing activities. Watch this webinar on-demand to Watch this webinar to: *Learn how to identify areas of weakness in current financial close processes. *Understand how Aico’s live integration to SAP and other data sources improves efficiency. *Explore options for monitoring and optimising performance during period-end close. *Ensure closing activities align with corporate governance requirements and internal controls.
Automating the SAP Financial Close
This webinar discusses how enterprises can enhance the efficiency and quality of their financial closing processes through automation and standardization, focusing on integrating with SAP systems to streamline various closing activities. Watch this webinar on-demand to Watch this webinar to: *Learn how to identify areas of weakness in current financial close processes. *Understand how Aico’s live integration to SAP and other data sources improves efficiency. *Explore options for monitoring and optimising performance during period-end close. *Ensure closing activities align with corporate governance requirements and internal controls.
NTT DATA
Grow Your Business With Confidence: Eliminating Cloud ERP Adoption Uncertainty
NTT DATA Business Solutions offers a structured approach with SAP S/4HANA Cloud Public Edition to alleviate fears surrounding Cloud ERP adoption, streamline processes, and enhance business operations through automation, AI, and real-time data visibility.
Forterra
Webinar – The Clean ERP Method: how modern platforms help you unlock ROI without ERP replacement
The upcoming webinar discusses the 'Clean ERP Method' as an alternative to ERP customization for modernizing systems and capturing unique business processes without the high costs and difficulties associated with traditional ERP upgrades.
SYSPRO and NexSys
Webinar – Unlocking Success in M&A: Expert Strategies for SAP System Carveouts and Mergers
This webinar addresses the complexities of SAP system carveouts and mergers in M&A transactions, focusing on data migration, compliance, and integration strategies to facilitate successful transitions.