Case study: Finance process automation with ProcessSense

Key Takeaways

The Big Four accounting firms generate approximately $200 billion in annual turnover, highlighting their significant impact on the global economy.

Rossera has successfully implemented a global engagement management solution utilizing ProcessSense®, enhancing the integration and automation of business processes with Oracle Applications®.

The ProcessSense framework facilitates a seamless digital platform for customer engagement teams, enabling efficient management of customer billing and improving user experience through self-service capabilities.

‘The Big Four’ accounting firms are responsible for around $200 billion of turnover annually. Rossera has delivered a global rollout of an engagement management solution for the blue-chip firm. It accomplished that using ProcessSense®, the process automation framework for Oracle Applications.

ProcessSense empowers organizations to configure end-to-end business processes that offer full integration with Oracle Applications® providing workers with compelling user experiences whilst driving greater self-service and automation.

Read more about how this solution enables customer engagement teams across the globe to raise and manage customer bills via a digital platform that integrates with the native Oracle applications, providing a seamless experience.

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