When BMC set out to modernize its business systems, the challenge wasn’t just moving from a 20-year-old homegrown ERP billing system; it was enabling a fundamental business model shift from perpetual licenses to SaaS subscriptions, while adding the agility to respond to new go-to-market strategies and complex global billing requirements.
In this fireside chat, ERP Today brings together Ron Clegg, VP, Revenue Office at BMC, Dave Crowell, Partner at PwC, and Rob Newnes-Smith, Zuora Advisor and former CTO for Digital & Employee Tech at Thomson Reuters, to unpack how BMC reimagined its quote-to-revenue process. Together, they explore:
- Sequencing monetization transformation ahead of ERP change to accelerate agility and time-to-market.
- Delivering a “heart-lung transplant” program from CPQ through revenue, consolidating 48+ systems into a unified platform.
- The role of strong process design, change management, and the right partner in ensuring success.
- How these choices reflect a growing market shift toward hybrid revenue models, global billing, and integrated professional services.
Whether you’re a CIO, CFO, or a Transformation Leader, you’ll leave with lessons on deciding core vs. non-core systems, managing large-scale change, and building the agility to support hybrid revenue models, without waiting for a multi-year ERP rollout.
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