IFS Cloud Field Service Management (FSM) has been selected by Coromatic Group, a Nodric supplier that secures availability of power and data communications for mission-critical functions, to drive enhanced productivity, streamline planning processes and support growth.
With plans for extensive expansion, Coromatic needed a system that could support its immediate need for enhanced efficiency across IT operations and a solutions and a partner it could rely on for business growth.
The IFS solution is expected to have 350 users and cover all aspects of FSM business processes at Coromatic, including case management, scheduling, work order management, logistics, mobile execution and provides a customer portal. With many of Coromatic’s customers running mission critical infrastructure, IFS Cloud was seen as a flexible platform delivering on user experience and innovation.
Ann-Kristin Sander, managing director, Nordics, IFS said: “We are excited that Coromatic has chosen IFS digital innovation to help drive future growth and enable them to deliver Moments of Service to their customers. Coromatic really values our expertise in field service management, and we have already built a strong trust-based relationship with them. We look forward to working with them further over the coming months and years to deliver on their roadmap and expansion plans.”
Henrik Wahl, head of service at Coromatic, said: “With the help of IFS’s FSM solution, we can optimize the service process – equipping our service technicians with modern and efficient tools to enhance service quality for our customers. We are very excited about the partnership with IFS.”