Delivery beast Gorillas chooses Workday for its 14,000-strong troop

Berlin food delivery start-up Gorillas is selecting Workday Human Capital Management (HCM) to digitally transform its HR processes. This implementation will provide Gorillas with analytical capabilities, automated processes and better operational visibility and performance for the company’s 14,000 employees.

Operating in nine countries and more than 60 cities across Europe and the US, Gorillas offers 10-minute grocery deliveries for customers. The company, which is valued at $3.1bn, hires its couriers as employees, as opposed to gig economy workers.

Update: ERP Today asked to confirm whether couriers will benefit from the HCM system. In response, Gorillas stated that the news is “just the announcement of their partnership with Workday and that they will be working on all further details in the upcoming months.”

Deena Fox, global chief people officer at Gorillas, said: “Workday will play a significant role in enabling the next several phases of growth for Gorillas. It will be a key element in our global people strategy, allowing us to enhance our talent experience, provide more transparency, process harmonization, and access to data in real-time. With the new platform, we will be able to further strengthen our core HR infrastructure, better engage with our workforce digitally, and provide a stronger employee experience.”

Laurent Homeyer, retail and hospitality industry advisor EMEA and APJ, Workday, said: “By providing its employees with a technological platform through which they can collaborate and share, develop their skills and incorporate their needs into work processes, Gorillas will be able to engage them as a major force for business growth and continue to write the success story. Choosing Workday HCM will help Gorillas continue its sustainable course for growth and greater value creation. ”

 Updated with additional reporting by Giacomo Lee.