The Customer
Enercare is a leading provider of heating, cooling, electrical, plumbing, and water heating and purification solutions for Canadian homeowners and commercial businesses. The company offers affordable purchasing options, with support available 365 days a year.
The Challenge
After its legacy billing program was discontinued, Enercare faced a significant challenge: developing an in-house subscription billing system and migrating over 1 million customers to its new platform — all while maintaining a seamless customer experience.
