Professional Services

Analytics and AI
Oracle NetSuite Deepens Industry Focus by Aligning AI, SuiteCloud with Vertical Workflows
Oracle NetSuite is enhancing its industry strategy by integrating embedded AI with vertical-specific workflows, allowing for intelligent capabilities tailored to sectors like services and distribution, while also empowering partners to develop specialized extensions within its platform, ultimately shifting ERP innovation towards a model that reflects industry-specific operational patterns.
Analytics and AI
Acumatica’s Focus on User Adoption Signals ERP Shift to Business Transformations
The importance of AI-enabled ERP systems that integrate seamlessly with daily workflows was exemplified by Storm Smart's successful transition to a connected ERP that improved operational efficiency at Acumatica Summit 2026.
ERP Strategy and Planning
Boutique Firms, GSIs, and Emergence of Reinforcement Models in Enterprise ERP Delivery
Enterprise ERP delivery is evolving from single-provider models to collaborative partner ecosystems, utilizing a mix of large global systems integrators, staffing firms, and boutique consultancies to address the complexities of multi-year initiatives.
Image of a laptop running an ERP in a warehouse.
Analytics and AI
QueBIT Partners with Rillet to Deliver AI-Native ERP Solutions
QueBIT has formed a strategic partnership with Rillet to provide AI-native ERP solutions aimed at high-growth organizations, enabling faster deployments and scalable operations as alternatives to traditional ERP systems.
The front of a Tata Consultancy Services office place.
Analytics and AI
TCS Acquires Coastal to Expand Salesforce and AI Consulting Capabilities
Tata Consultancy Services has acquired Coastal for $700 million, enhancing its Salesforce and AI capabilities with Coastal’s 600 professionals, thereby positioning TCS to expand its global transformation services.
CRM and Customer Experience
Syspro Acquires Evocon to Strengthen Digital Shopfloor Capabilities, Operational Efficiency
Syspro has acquired Estonia-based Evocon to enhance its digital shop floor capabilities, providing manufacturers with improved real-time production monitoring and operational efficiency tools, enabling better decision-making and deeper integration.
Front of Brookfield office in Toronto, Canada.
Analytics and AI
Brookfield Launches Radiant to Provide AI Infrastructure for Enterprises
Brookfield launches Radiant, a new subsidiary offering high-performance AI compute infrastructure to enterprises and developers. Leveraging renewable energy, regional data centers, and integrated land, power, and compute, Radiant aims to provide predictable, low-carbon AI workloads.
The Great Cloud Recalculation Oracle+IBM
Analytics and AI
Oracle NetSuite Expands SuiteCloud Platform with New AI Tools for Developers, Partners
Oracle NetSuite has enhanced its SuiteCloud platform with new AI capabilities that enable developers to create intelligent applications through standardized connectors and automated tools, aiming for a more integrated and efficient ERP experience.
M&A
Analytics and AI
Enterprise Software Faces AI-Driven Disruption as Development Productivity Gains Fail to Materialize
In 2026, the enterprise software industry will undergo significant disruption due to AI, leading to increased merger and acquisition activity among mid-market companies, while organizations struggle to convert productivity gains from AI into strategic business value.
US Department of Defense webpage open on a smartphone
Governance, Risk, and Compliance
CMMC 2.0 Enters Enforcement: What Contractors and Vendors Must Know
CMMC 2.0 enforcement has begun, shifting defense contractors from voluntary cybersecurity guidance to mandatory compliance under a phased rollout with defined certification levels and assessments.
Cloud Platform and Technology
Engineering the Future of Tax with OCI and Vertex
Black & Veatch modernized its tax infrastructure by migrating to Oracle Cloud ERP and Vertex solutions to enhance global compliance, reduce operational risks, and streamline processes, demonstrating the importance of integrated cloud-native tax services for supporting complex multi-jurisdictional operations.
Analytics and AI
Oracle AI World’s IBM Sessions: What Enterprises Must Build Before AI Can Deliver
At Oracle AI World, IBM emphasized that successful AI adoption in enterprises relies not on flashy models but on robust foundational preparations, governance, and aligned business processes, showcasing that scalable AI implementations require clean data and integrated workflows.
Business Process Management and Automation
Connected Construction: ERP Without the Bottlenecks
Cloud ERP is evolving into a critical operating system for construction and field service companies, enabling resilience, real-time decision-making, and lean operations, as evidenced by the experiences of Tester Construction, Tech Electronics, and Carlson LaVine Construction in their transitions to Acumatica.
Analytics and AI
Microsoft Research Maps 2026 AI Agenda: From Lab Assistants to Trusted Agents
Microsoft Research forecasts 2026 as a pivotal year where AI evolves into collaborative 'digital coworkers' across sectors, emphasizing security, agentic systems, and quantum advancements that align with human-centered goals and redefine enterprise resource planning.
Automation
5 Predictions: What Salesforce Leaders Expect from Enterprise AI Agents in 2026
At a Salesforce roundtable, executives predicted that by 2026, companies will face a clear divide based on their adoption of AI agents as operational infrastructure, leading to significant changes in voice communication, engineering delivery models, governance structures, and user experiences.
Oracle Database
Cloud Platform and Technology
Oracle Database@Azure expands to the Netherlands, launches in Brazil
Oracle has expanded its Oracle Database@Azure service into the West Europe region and Brazil Southeast, allowing customers to run Oracle databases within Microsoft Azure environments while benefiting from local compliance and reduced latency, thus reinforcing its strategy to integrate database services with major cloud platforms without the need for architectural changes.
SAP security
Cloud Platform and Technology
How SAP Customers Responded to Rising Cybersecurity Threats in 2025
In 2025, SAP customers expressed increasing concern over cyberattacks, particularly regarding data exfiltration and integration risks, while patch management remained a significant challenge, highlighting the necessity for enhanced security strategies and investments in SAP-specific protections.
Cognizant AI
Analytics and AI
Cognizant and Microsoft Target the Last-Mile Problem in Enterprise AI
Cognizant and Microsoft have expanded their AI partnership to co-develop industry-specific solutions and integrate Microsoft's AI stack into Cognizant’s services, primarily benefiting sectors like financial services and healthcare, as they aim to enhance AI deployment and operational impacts through deeper collaboration and streamlined workflows.
Cybersecurity
Security
Impersonation Attacks Are Reshaping Workplace Cyber Risk
Accenture's research reveals that 24% of employees under 35 are likely to respond to suspicious work messages impersonating colleagues, highlighting a shift in cybersecurity risk from technical vulnerabilities to social engineering, driven by AI advancements that exploit everyday communication practices.
Oracle Database@Google Cloud
Cloud Platform and Technology
Oracle Database@Google Cloud Expands to Canada and India in Digital Sovereignty Push
Oracle has launched its Database@Google Cloud service in Canada and India, using a standardized multicloud model that integrates directly with Google Cloud data centers, highlighting a strategic approach focused on data sovereignty and operational flexibility for enterprises across diverse regulatory environments.
Analytics and AI
SAP, Oracle Lead the Charge as AI-Driven Performance Management Market Targets USD 6.33B by 2030
The employee performance management market is expected to grow from $3.52 billion in 2025 to $6.33 billion by 2030, driven by a shift towards continuous, analytics-enabled performance cycles embraced by major firms like Adobe and Microsoft, with AI-centric platforms at the core, as organizations increasingly link performance to skills-based talent strategies and digital transformation efforts.
Analytics and AI
Oracle NetSuite Recognized as Leader in Gartner Magic Quadrant Reports, as Demand for AI-Driven ERP Accelerates
Oracle NetSuite has been named a Leader in Gartner's 2025 Magic Quadrant for Cloud ERP and Financial Planning Software, highlighting its AI-enhanced capabilities, expanded customer base, and integrated architecture that addresses the evolving demands of service-centric organizations.
NGO AI ERP
Analytics and AI
Nonprofits Want AI, but They Need Modern ERP Platforms First—Unit4 Study
Nonprofits are facing operational challenges due to increased demand from crises and economic uncertainties, prompting 83% to invest in generative AI and modernized ERP systems for better data integration, mission impact, and donor transparency.
Analytics and AI
Salesforce Agentforce Playbook: Five Steps to Fund and Scale Enterprise AI
In a competitive AI market, the key to success lies not in the technology itself but in crafting a solid business case that emphasizes clear problem definition, coalition-building, scalable solutions, and pre-deployment governance to ensure measurable ROI and executive buy-in.
Analytics and AI
Microsoft’s Canada Investment Puts Digital Sovereignty to Work
On December 9, 2025, Microsoft announced a C$7.5 billion investment to enhance AI and cloud infrastructure in Canada, building on a broader C$19 billion program, aiming to support digital sovereignty and local AI development while contributing to sustainability.
Analytics and AI
IBM and Pearson Forge Global AI Learning Alliance for Workforce Upskilling
IBM and Pearson are collaborating to create AI-powered learning tools aimed at enhancing workforce skills and addressing inefficiencies in career transitions, leveraging IBM's technology and Pearson's content to support personalized learning for businesses and educational institutions globally.
Enterprise Architecture
CGI Wins Texas DIR Cooperative Contract for Government SaaS ERP and Case Management
CGI has secured a Cooperative Contract with the Texas Department of Information Resources to provide statewide access to its government-centric SaaS solutions, CGI Advantage and CGI Transcend, enhancing procurement efficiency and adoption of modern ERP and case management systems across public-sector organizations in Texas.
Analytics and AI
Inside the AI Shift Transforming Customer, Field Service and What it Means for ERP
The Salesforce 7th annual State of Service report reveals a rapid transformation in customer service driven by AI agents, predicting that by 2027 AI will resolve half of service cases, prompting organizations to enhance data integration and redefine service roles, ultimately positioning service as a blueprint for broader enterprise architecture change.
SAP SuccessFactors
Analytics and AI
Global HR Agent Delivers Real-Time Advisory for SAP SuccessFactors
Globalization Partners' G-P Gia is now available on SAP Store, providing real-time, compliant global HR guidance through an integration with SAP SuccessFactors and Joule, enhancing efficiency for multinational companies.
ERP AI
Analytics and AI
Appficiency Backs AskCipher for Faster ERP Deployments
Appficiency's strategic investment in AskCipher, an AI-powered platform for enterprise software, aims to streamline ERP implementations by providing a universal AI interface that adapts to various business contexts, thereby reducing costs and accelerating deployments.
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