March 2021

cover story

The Moment of Service

There’s a fragile point in time during every business deal when the blood, sweat and tears are condensed into a single instance. The efforts made to secure the sale, the capital invested to deliver your product, and the time spent nurturing relationships are boiled down to a solitary moment when it all comes together or fails to meet expectations. This is the moment you either delight or disappoint. This is the moment of service…

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editor's choice

Editor’s Words

It’s 2021 and ERP buyers are getting serious about their tech choices. They have several decades of experience to inform their next big purchasing decisions and many are making brave choices…

Retail software & tech trends

Ask any retailer what keeps them awake at night and the majority will probably answer Amazon. The combination of product range, price, availability and delivery infrastructure has caught many asleep at the wheel. Just when everyone thought ecommerce was king…

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Going green with the Cloud

We’re encouraged to choose more sustainable options every day – and this extends to the decisions organisations make when purchasing technology. For any number of reasons, sustainability is an increasingly important factor in the IT decision making process today…

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Retail software & tech trends

Ask any retailer what keeps them awake at night and the majority will probably answer Amazon. The combination of product range, price, availability and delivery infrastructure has caught many asleep at the wheel. Just when everyone thought ecommerce was king…

Read more

Going green with the Cloud

We’re encouraged to choose more sustainable options every day – and this extends to the decisions organisations make when purchasing technology. For any number of reasons, sustainability is an increasingly important factor in the IT decision making process today…

Read more

Under par and counting my blessings

It is hard to believe that we are approaching a year since the first lockdown due to the pandemic. In many ways it has felt like forever and in other ways it has flown by – a year of working from home…

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