MCC strengthens work efficiency & centralises resources

Key Takeaways

Manchester City Council (MCC) engaged Inetum UK&I to implement ServiceNow’s IT Business Management (ITBM) suite to enhance project management processes and improve resource tracking and budget management, adhering to the UK Government's cloud-first policy.

The deployment of ServiceNow ITBM provided MCC with increased visibility and transparency in project management, effective resource distribution, and the ability to track financials, ultimately leading to cost-saving efficiencies and improved decision-making.

Inetum UK&I facilitated the implementation by conducting workshops to capture MCC's requirements and configuring the ITBM suite to meet their specific needs, ensuring a smooth delivery of the project within the agreed timescales.

Manchester City Council improved its project management capabilities and cost efficiencies by implementing ServiceNow’s IT Business Management suite with the help of Inetum UK&I, transitioning from a limited one-dimensional platform to a cohesive, trackable system that enhances resource allocation, financial tracking, and decision-making.

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