Modernize to monetize: BMC’s connected platform powers a shift to help drive more profit

Key Takeaways

BMC Software transformed its revenue operations model by adopting a unified, subscription-based business model to support recurring revenue growth and enhance customer satisfaction.

The collaboration with PwC and Zuora led to the integration of 48 systems into a single platform, streamlining over 50 business applications and enabling 14 autonomous quote-to-revenue capabilities.

The new platform simplified and automated processes, resulting in faster, more agile operations, improved data accuracy, and the ability to offer tailored subscription options, leading to increased customer loyalty.

As an industry leader in software solutions to enable business faster, BMC Software (BMC) is known for innovation. In fact, its commitment to transformative thinking goes beyond what it offers customers; it’s a mindset that permeates the entire organization. Looking to the future, the company realized that it needed to adopt a more flexible, subscription-based business model for recurring revenue growth in addition to existing transactional revenue streams. That meant transforming its revenue operations model and unifying disparate processes and systems to establish a single source of truth for customer and product data. BMC approached PwC and Zuora, a monetization software suite, to help design and implement an integrated platform aligned with its strategy. The result was a streamlined, automated solution with the architecture and capabilities to support innovative subscription options, enabling BMC to grow new revenue streams and better support customers.

To learn more on this Case Study click here.