More4apps launches customer community: A new era of self-service support

the image of a monitor that shows the website for More4apps Community platform for customers

Key Takeaways

More4apps has launched the More4apps Community, an interactive self-service platform aimed at enhancing customer support and satisfaction.

The Community offers a wealth of resources including knowledge articles, guides, and a video library, designed to empower users and facilitate self-service support.

This initiative is part of More4apps' commitment to exceptional customer support, having recently been awarded the 2024 Best Customer Support Award, and marks a significant milestone as the company approaches its 25th anniversary.

[Hamilton, New Zealand, 22 May 2024]More4apps is excited to announce the official launch of the More4apps Community, a new interactive, self-service platform designed with our customers in mind. Under the slogan “Get Help. Connect. Share.,” this Community results from years of dedicated efforts and invaluable feedback from internal teams and More4apps’ customers.

The More4apps Community provides a central hub where users can easily find helpful resources, ask questions, share knowledge, download the latest product releases, submit support requests and much more. It is designed to enable end-users to better self-serve when needing support, enhancing their experience and satisfaction with their products.

a photo and comment by Todd Herbay, COO of More4apps

The Community is rich with thousands of self-service resources, including knowledge articles, Functional Impact Documents, Getting Started Guides, a product video library and more. Customers and partners are encouraged to utilize the Community to keep their end-users trained on the More4apps suite of products for Oracle E-Business Suite and Fusion Cloud.

Software advice - Best Customer Support - 2024 award for More4apps

Recently awarded the 2024 Best Customer Support Award from Software Advice, a Gartner Insights platform, More4apps continues to prioritize exceptional customer support. The launch of this Community further underscores our commitment to providing world-class support and resources to our global customer base.

photo and comment by Brian Grossweiler, CEO of More4apps

The introduction of the More4apps Community comes as the company approaches its 25th anniversary in business, marking another significant achievement in its journey to support and empower customers.

For more information about the More4apps Community, please visit www.more4apps.com or contact our support team at infrastructure@more4apps.com.

About More4apps

More4apps is a leading provider of data-loading solutions for Oracle E-Business Suite and Fusion Cloud Applications. With a focus on enhancing data accuracy and efficiency, More4apps empowers organizations worldwide to optimize their ERP processes and maximize productivity.