Blogs

The AI Responsibility Gap: A Looming Threat to Business?
The AI responsibility gap: A looming threat to business?
A new study by NTT DATA reveals that the rapid advancement of artificial intelligence is outpacing the establishment of responsible governance, creating an 'AI responsibility gap' that jeopardizes trust, investment, and accountability in AI implementation among organizations.
Google Cloud
Accenture, Google Cloud Partner on Sovereign Cloud and Gen AI in Saudi Arabia
Accenture and Google Cloud are collaborating to boost generative AI and cloud adoption in Saudi Arabia, enhancing local organizations' capabilities and economic growth while promoting digital sovereignty and talent development.
NTT DATA
Oracle Expands Cloud Offering to Support EU Data Sovereignty
Oracle's Fusion Cloud Applications Suite is now available on Oracle EU Sovereign Cloud, allowing EU organizations to store sensitive data and applications in compliance with strict regional data privacy regulations, thereby enhancing their ability to adopt AI-driven solutions securely.
Unlocking business efficiency: NetSuite introduces new AI innovations
Elite Announces New AI Compliance and Work-to-Cash Solution
Elite has launched Elite Validate, an AI-driven billing compliance solution designed to automate and streamline the process of adhering to Outside Counsel Guidelines for law firms, significantly improving efficiency and reducing human error in billing compliance.
IFS Spreads its Wings in the Middle East
IFS Spreads its Wings in the Middle East
IFS has announced a strategic partnership with Saudi Business Machines to expand its presence in the Middle East, particularly Saudi Arabia, while also optimizing operations for TIM Aerospace with its EmpowerMX software, underscoring the company's commitment to enhancing industrial AI solutions and modernizing MRO operations.
Mary Ann’s Specialty Foods Enhances Efficiency with QAD Advanced Scheduling
Mary Ann’s Specialty Foods Enhances Efficiency with QAD Advanced Scheduling
Mary Ann's Specialty Foods is enhancing its production efficiency by implementing QAD Advanced Scheduling, building on its previous success with QAD Redzone Connected Workforce to streamline scheduling operations and improve real-time visibility, ultimately aligning with the company's vision for continuous improvement and operational excellence.
Microsoft logo on a black front door | Cognizant and Microsoft expand partnership
Microsoft to Deprecate Unified Service Desk (USD), Points Customers to Customer Service Workspace
Microsoft announced it will discontinue the Dynamics 365 Unified Service Desk on April 1, 2026, urging affected customers to transition to the more advanced Customer Service workspace, which offers improved features and enhanced experiences before the support ends on June 30, 2028.
Salesforce: AI Agents Can Boost Competitive Differentiation in Financial Services
Fewer than half of consumers are fully satisfied with financial institutions, emphasizing the critical need for standout customer service and digital experiences, particularly through AI agents, to maintain loyalty as competitive pricing becomes less viable.
Unlocking business efficiency: NetSuite introduces new AI innovations
Unlocking business efficiency: NetSuite introduces new AI innovations
Oracle NetSuite has introduced new AI-powered features at SuiteConnect, aimed at enhancing customization, optimizing workflows, and increasing productivity through tools like generative text enhancements, a Prompt Management API, an AI-powered Configure, Price, Quote Assistant, and an AI expert system for support.
Zoho Zia Agent
Unlock the Future of AI-Driven Enterprise with Zoho’s Zia Agents
Zoho Corporation has expanded its ZIA artificial intelligence platform with the introduction of Zia Agents, Agent Studio, and Agent Marketplace, aiming to enhance business efficiency, automation, and decision-making by providing task-specific AI assistants that organizations can customize and deploy across its suite of applications.
NTT DATA
NTT DATA appoints Sudhir Chaturvedi as Chief Growth Officer and NA CEO
NTT DATA has appointed Sudhir Chaturvedi as Global Chief Growth Officer and CEO of North America, focusing on global growth strategies, collaboration in market execution, and enhancing ERP services through his extensive experience in consulting and digital transformation.
CloudPaths partners with Alloyed.ai for real time supply chains
Alloy.ai & CloudPaths partner for real-time supply chains
Alloy.ai and CloudPaths are collaborating to enhance consumer brands' supply chain efficiency and demand forecasting through real-time data integration and SAP expertise, enabling businesses to respond swiftly to market changes and reduce inventory-related risks.
Kinaxis and 4flow app for supply chain
Kinaxis and 4flow launch advanced network design application for Maestro
Kinaxis and 4flow have introduced Kinaxis Network Design by 4flow, an integrated application within Kinaxis Maestro, that provides real-time supply chain insights, enhances transparency and optimization, supports proactive management of changes in demand and transportation routes, and includes sustainability features to help organizations reduce costs and improve operational performance.
Safra Catz ERP Today
Oracle AI Agents Help Transform Supply Chain Workflows
Oracle has introduced new role-based AI agents within Oracle Fusion Cloud SCM, set for release in January 2025, to automate routine supply chain tasks, enhance productivity, and enable professionals to focus on strategic initiatives, thus transforming operational efficiency across various supply chain functions.
Mimecast Incydr defends ERPs against Gen AI data risks
Security for innovation: Mimecast Incydr’s defense against DeepSeek and other Gen AI data risks
The rapid growth of generative AI tools like DeepSeek presents significant data security risks for organizations, necessitating enhanced protective measures such as Mimecast's Incydr platform to safeguard intellectual property while promoting safe and effective AI adoption.
SAP security
de Novo Solutions steels cybersecurity for Oracle, ServiceNow ecosystem
de Novo Solutions has successfully achieved re-accreditation of the Cyber Essentials Plus certification, underscoring its commitment to robust cybersecurity and data protection across its operations in the Finance, Procurement, HR, and Payroll sectors amidst rising cyber threats.
Deltek deepens AI in GRC for GovCon professionals
Deltek has unveiled AI-enhancements and a new user experience called Deltek Harmony for the GovCon GRC space, introducing features like Ask Dela for streamlined workflows, AI-driven resource management, and Smart Summaries for generating concise project insights, aimed at improving operational efficiency for government contractors.
Google Cloud | CEO Sundar Pichai
ATB Financial Deploys Gemini for Google Workspace to 5,000+ Employees
ATB Financial has successfully deployed Google's Gemini for Workspace to over 5,000 employees, leveraging generative AI to enhance productivity and streamline workflows across tools like Gmail, Docs, and Sheets, following a successful pilot that demonstrated significant time savings and improved efficiency.
Marc Benioff, CEO | Salesforce FY23
SharkNinja Powers Up Global Customer Service with Salesforce Agentforce
Salesforce has partnered with SharkNinja to implement Agentforce and Commerce Cloud, aiming to enhance personalized customer service through autonomous AI agents while facilitating global growth and improving customer engagement across various markets.
How Wolters Kluwer leverages AI for transforming GRC Solutions
Wolters Kluwer is integrating AI across its products to enhance Governance, Risk, and Compliance capabilities, with innovations like AI-driven legal research, contract management tools, and compliance solutions that streamline processes, boost productivity, and empower informed decision-making for professionals in various industries.
Aptean Enters into Definitive Agreement to Acquire Logility
Aptean has announced its acquisition of Logility Supply Chain Solutions for $14.30 per share in cash, aiming to enhance its AI-powered supply chain planning offerings and provide greater strategic focus and resources for Logility, which serves over 500 clients globally.
Microsoft building | SSE
Microsoft Announces 2025 Release Wave 1 Plan for Dynamics 365
Microsoft's recently announced 2025 Release Wave 1 for Dynamics 365, scheduled for April to September 2025, introduces various AI-integrated enhancements aimed at improving user productivity across sales, customer service, finance, supply chain management, and business central applications, while also emphasizing the importance of thorough planning and user training for effective implementation.
Wipro Rishad Premji
Wipro’s Rishad Premji: AI success hinges on reskilling
At the World Economic Forum in Davos, leaders underscored the necessity of reskilling employees to fully leverage AI's transformative potential, emphasizing that successful AI adoption is closely linked to workforce readiness and a proactive approach to building an AI-capable workforce.
Skillsoft expands SAP SuccessFactors partnership
Skillsoft is set to launch a new integration with SAP SuccessFactors in early 2025 that enhances workforce skills management by providing personalized learning paths, improved talent mobility, and strategic workforce planning through a centralized talent intelligence hub.
image of person and robot at computer | AI in HR
HR, Diversity and GenAI: The dream team of the future
Reshma Mahapatra of IBM UKI emphasizes the transformative role of GenAI in HR, advocating for diversity and ethical innovation to reshape technology's impact on organizations, where GenAI serves as a partner to enhance human potential rather than replace it.
IFS
IFS Surpasses €1 billion in ARR, Driven by Customer-Centric Approach and Rising Demand for Industrial AI
IFS reported its strongest financial performance in FY2024, achieving over €1 billion in Annual Recurring Revenue and total revenues of €1.228 billion, driven by a 32% YoY growth in ARR and 38% in cloud revenue, alongside a notable increase in customer satisfaction and strategic acquisitions reflecting the growing demand for Industrial AI solutions.
hospital waiting room and reception | Multiview Financial Software and Great Plains Health Alliance partner for hospitals’ productivity
Multiview Financial Software and Great Plains Health Alliance partner for hospitals’ productivity
Great Plains Health Alliance has joined forces with Multiview Software in a strategic partnership to enhance hospitals’ productivity.