analytics

Oracle’s Big Bet: Why AI World Signals a Revolution for ERP

Oracle's rebranding of CloudWorld to Oracle AI World emphasizes the integration of artificial intelligence as a fundamental aspect of ERP systems, shifting focus towards tangible AI-driven business outcomes and evolving the roles of ERP professionals into AI strategists.

Analytics and AI

How Modern ERP Is Finally Delivering On The Promise Of AI

Unit4's recent advancements in AI, including the launch of their Advanced Virtual Agent, Ava, and features like Invoice Data Capture, aim to streamline ERP workflows, improve accuracy, and reduce processing time, ultimately transforming financial processes into clear narratives while enhancing collaboration and decision-making in service-based organizations.

Analytics and AI

AI, IoT and Smart Factories: The Game-Changers for Complex Manufacturing

A recent Frost & Sullivan study indicates that complex manufacturing ERP systems are rapidly evolving with the integration of AI and IoT technologies, alongside innovations like real-time data analytics and cloud solutions, to enhance efficiency and tackle obstacles like high costs and resistance to change.

Analytics and AI

Vonage and SAP expand collaboration for AI-driven enterprise experiences

Vonage has expanded its partnership with SAP to integrate its communication APIs with SAP Business Technology Platform and Business AI, aiming to create intelligent applications that enhance enterprise automation and customer engagement, with a pilot demonstration scheduled for Mobile World Congress 2025.

Oracle Unveils AI Agent Studio for Fusion Cloud Applications

Analytics and AI

NTT DATA doubles down on AI-powered initiatives

NTT DATA has launched the Smart AI Agent to streamline operations and enhance productivity in manufacturing, while also partnering with Vantiq to improve disaster response capabilities through advanced AI integration.

Supply Chain Management

Kinaxis and 4flow launch advanced network design application for Maestro

Kinaxis and 4flow have introduced Kinaxis Network Design by 4flow, an integrated application within Kinaxis Maestro, that provides real-time supply chain insights, enhances transparency and optimization, supports proactive management of changes in demand and transportation routes, and includes sustainability features to help organizations reduce costs and improve operational performance.

Analytics and AI

Gen AI in manufacturing: Finding value with Process Intelligence

As AI adoption accelerates, its integration with business expertise, particularly through tools like Process Intelligence, is crucial for organizations to enhance efficiency and mitigate inventory losses, ultimately improving profit margins.

Analytics and AI

Cognizant launches suite of agentic AI automation tools

Cognizant's new Neuro AI Multi-Agent Accelerator and Multi-Agent Service Suite enable businesses to rapidly adopt adaptable multi-agent systems that improve operational efficiency, enhance collaboration, and streamline workflows across various functions, all while addressing security and compliance needs.

Business Process Management and Automation

Transforming Customer Service: A Retailer’s Success with Inetum – 98% Call Deflection Achieved

Inetum UK has significantly improved a multinational retailer's Service Management system by replacing an outdated tool with the ServiceNow platform, resulting in 98% call deflection, enhanced user experience, and streamlined operations, thereby solidifying Inetum's role as a key partner in the retailer's digital transformation journey.

GearTrack and NexGen Tech Solutions Strengthen Intelligent SCM Partnership

Analytics and AI

Rootstock partners with Scion to enhance manufacturing and supply chain solutions

Rootstock Software has partnered with Scion to enhance manufacturing and supply chain efficiency by integrating cloud-based ERP solutions with advanced analytics, addressing the industry's need for resilience and agility in a rapidly evolving business environment.

ERP Strategy and Planning

Darryl Sackett: ERP is the beating heart of an organization

Darryl Sackett, CEO of ERP transformation firm, Codestone, says that the company’s end-to-end approach to digital transformation is based on understanding a company’s data, security, and technology.

Analytics and AI

Microsoft to raise prices of Power BI licenses in 2025

Microsoft plans to increase the prices of its Power BI Pro and Premium per user licenses to $14 and $24 per month, respectively, starting April 1, 2025.

Analytics and AI

ServiceNow taps Google Cloud’s Amit Zavery as COO

Amit Zavery, formerly Google Cloud’s VP, has been appointed President, COO, and CPO of ServiceNow, effective October 28, where he will oversee products, engineering, and operations, with a focus on business innovation.