autonomous ai

SAP Is Pushing Autonomous CX Expansion with Parloa, Google Cloud, AWS Partnerships

SAP's June 15 partner brief urges its ecosystem to expedite the rollout of Autonomous CX, integrating various SAP platforms and enhanced through new partnerships with tech giants, aiming to streamline customer experience workflows and drive industry-specific solutions.

image of Workday building | Interview with Jim Stratton

Analytics and AI

Enterprise Apps as Systems of Action: Workday Pushing AI into Execution with Sana Launch

Workday has launched Sana, a unified AI interface that integrates directly into its HR and finance platform, enabling users to not only analyze but also execute tasks within governed workflows, thereby redefining enterprise AI adoption by embedding it in critical business processes.

Analytics and AI

Autonomous AI Agents Are Moving Toward Multi-Step Decisions in Oil and Gas ERP Systems

AI capabilities in ERP systems are evolving from basic alerting and visualization to fully autonomous execution of complex business decisions, significantly enhancing value for technology executives in asset-intensive industries.

Analytics and AI

Agentforce Manufacturing Addresses Labor Shortages, Operational Inefficiencies

Salesforce released Agentforce Manufacturing, a suite of AI agent templates enabling manufacturers to enhance autonomy and efficiency while mitigating labor shortages, marking a significant shift in the industry toward predictive and proactive operations.