Best Practices

ESM Platforms Market Expands as Organizations Seek Cross-Departmental Service Integration

The enterprise service management platforms market is set to grow to $12.1 billion by 2032 as organizations adopt IT service management principles across departments.

ERP Strategy and Planning

Clorox ERP Modernization: Lessons from a Large-Scale Transition

Clorox's recent ERP system launch, while an ambitious, faced challenges including concerns over costs and a decline in sales during the transition, illustrating the complexities and disruptions inherent in large-scale ERP migrations.