Digital Labor

Agentforce Manufacturing Addresses Labor Shortages, Operational Inefficiencies

Salesforce released Agentforce Manufacturing, a suite of AI agent templates enabling manufacturers to enhance autonomy and efficiency while mitigating labor shortages, marking a significant shift in the industry toward predictive and proactive operations.

Businessperson hold an image of an AI agent in hand.

Automation

AI Agents as Digital Coworkers: What ERP, HCM Buyers Must Prepare for by 2026

AI agents are evolving into integral digital coworkers, compelling ERP and HCM buyers to reassess workforce planning, governance, and technology frameworks by 2026, as enterprise software transitions to accommodate AI-driven workflows and digital employees, while also emphasizing the importance of governance and integration in a hybrid human-digital labor model.

Analytics and AI

NTT DATA’s Strategic Agentforce Play: Accelerating Enterprise AI Agent Adoption

The enterprise AI revolution just got a major acceleration boost. NTT DATA’s newly announced industry-ready service for Salesforce’s Agentforce represents more than just another consulting partnership – it’s a strategic response to the explosive growth in agentic AI adoption that’s...

Analytics and AI

Digital Labor, Real Trust: Salesforce Launches Agentforce to Reinvent Front-Office Financial Services

Salesforce's upcoming Agentforce for Financial Services introduces AI agents designed to alleviate the administrative tasks of financial professionals, enhancing client engagement and compliance amid workforce shortages and rising customer expectations.

Analytics and AI

Salesforce: The market for digital labor is trillions of dollars, says Marc Benioff

Salesforce CEO Marc Benioff highlights Agentforce 2.0 as a transformative digital labor platform with a trillions-dollar market potential, emphasizing its effectiveness in reducing human query escalations and showcasing its integration with Slack and advanced AI features to enhance enterprise workflows across various industries.