Digital Labor

NTT DATA’s Strategic Agentforce Play: Accelerating Enterprise AI Agent Adoption

The enterprise AI revolution just got a major acceleration boost. NTT DATA’s newly announced industry-ready service for Salesforce’s Agentforce represents more than just another consulting partnership – it’s a strategic response to the explosive growth in agentic AI adoption that’s...

Analytics and AI

Digital Labor, Real Trust: Salesforce Launches Agentforce to Reinvent Front-Office Financial Services

Salesforce's upcoming Agentforce for Financial Services introduces AI agents designed to alleviate the administrative tasks of financial professionals, enhancing client engagement and compliance amid workforce shortages and rising customer expectations.

Analytics and AI

Salesforce: The market for digital labor is trillions of dollars, says Marc Benioff

Salesforce CEO Marc Benioff highlights Agentforce 2.0 as a transformative digital labor platform with a trillions-dollar market potential, emphasizing its effectiveness in reducing human query escalations and showcasing its integration with Slack and advanced AI features to enhance enterprise workflows across various industries.