HCL Technologies

The Digital Transformation Trap: Inside HCLSoftware’s Pragmatic AI Strategy

HCL Software is redefining the enterprise software landscape with an outcome-based, empathy-driven approach to AI and automation, focusing on customer needs and integrating advanced technologies into existing platforms without discarding legacy systems.

CRM and Customer Experience

HCLTech and Microsoft Expand Strategic Partnership to Transform Contact Centers with Gen AI and Cloud

HCLTech is expanding its partnership with Microsoft to enhance customer service through generative AI and cloud-based contact center solutions, becoming the exclusive professional services partner for Nuance’s Enterprise Professional Services while integrating Microsoft Dynamics 365 Contact Center to drive operational efficiency and improved customer experiences.

HCL Technologies signs global digital transformation deal with VELUX

HCL Technologies has partnered with VELUX Group to implement a cloud-first, user-centric digital transformation program that modernizes their IT infrastructure and applications, enhancing agility and scalability in their global operations.

HCL boosts digital wealth management capabilities with Confinale deal

HCL Technologies has agreed to acquire Confinale AG to enhance its expertise in the global wealth management market, particularly in Avaloq consulting and implementation, positioning itself as a leader in digital banking innovation.