legacy system replacement

Marabu Builds a Global ERP and CRM Platform on Dynamics 365

Marabu, a leading manufacturer of printing and hobby inks, partnered with Hitachi Solutions to replace fragmented legacy systems with a unified Microsoft Dynamics 365 platform for ERP and CRM. Dynamics 365 Sales, Customer Service, Finance, and Supply Chain are being rolled out across multiple countries, harmonising processes, improving data quality, and creating a scalable foundation for Marabu’s international growth.

CRM and Customer Experience

Clarion Housing Unifies Resident Services on Dynamics 365

Clarion Housing Group, the UK’s largest social housing provider, worked with Hitachi Solutions to consolidate more than 50 legacy systems into a single Microsoft Dynamics 365 platform for finance and customer engagement. The new cloud-based solution gives Clarion a unified view of residents, simplifies case management, and supports consistent, omnichannel services across its housing operations.

ERP Strategy and Planning

CERN Launches HCM and ERP Overhaul Affecting 35,000 People

CERN has initiated HCM and ERP transformation projects to streamline and modernize its administrative systems for approximately 35,000 staff, aiming for completion by 2028 and 2029 respectively, in order to enhance efficiency and facilitate innovation.