megatrends

Q&A: SAP’s Balaji Balasubramanian on Turning Customer Experience into an Enterprise Growth Engine

SAP Customer Experience is evolving from a front-office focus to an enterprise-wide growth strategy that emphasizes connected data, efficient execution, and the integration of AI to create seamless customer experiences.

Analytics and AI

US Tech Sector Lost Jobs in March, AI Enters Layoff Calculations

In March, the US tech sector lost 15,000 jobs despite a broader economic gain of 178,000 jobs, highlighting a significant divergence in labor market trends, with layoffs driven in part by AI influences and an impending shift in workforce needs.

Two professionals sit across a desk, examining a tablet in front of a scale.

Governance, Risk, and Compliance

NAVEX Top 10 Risk & Compliance Trends 2026: AI, Supply Chains, Governance Pressures Shaping the Year Ahead

NAVEX’s 2026 Risk & Compliance Trends report outlines the top 10 pressures shaping governance, AI, supply chains, and workplace culture. Discover what compliance leaders need to know to build resilient, accountable programs this year.

Application Development and Integration

ERP Leaders Declare AI Agents, Connectivity as the Core of ERP’s Next Evolution

AI-driven connectivity is rapidly becoming the defining feature of next generation ERP systems, according to new data and industry perspectives published in Versori’s “The Future of ERP” December 2025 whitepaper. Across every segment represented in the report, ERP leaders depict...

Several people pointing at a laptop screen excitedly, you can only see their hands pointing | megatrends IFS

These megatrends are revolutionizing manufacturing and service; but cross-functionality is key

Disruptions are intensifying, occurring faster and with greater impact and no event is the same as the one preceding it. Welcome to the ‘next’ reality, where riding megatrends could mean make or break for your organization.