MuleSoft

Salesforce: AI Agents Can Boost Competitive Differentiation in Financial Services

Fewer than half of consumers are fully satisfied with financial institutions, emphasizing the critical need for standout customer service and digital experiences, particularly through AI agents, to maintain loyalty as competitive pricing becomes less viable.

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Developers crack the code with MuleSoft’s Anypoint Code Builder

Salesforce has announced the general availability of MuleSoft’s Anypoint Code Builder, which uses GenAI to help developers reduce costs and speed up software development cycles.

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Over 90 percent of businesses report surge in automation demand

A recent Salesforce and Vanson Bourne study highlights a surge in automation demand across various business departments, driven by macroeconomic uncertainty, with 91% of CIOs noting increased requests, particularly from research and development, administrative operations, customer service, and marketing, while also emphasizing the challenges posed by existing technology stacks in meeting these demands.

MuleSoft partners with IBM

MuleSoft and IBM have partnered to enhance flexibility across public and private clouds by integrating MuleSoft's Anypoint Runtime Fabric with Red Hat OpenShift, aiming to deliver better integration solutions for financial services while facilitating digital transformation and virtualisation of business processes.