Service Management

Increase productivity and reduce project delays with a Digital Adoption Platform
As an Oracle Partner, Fudgelearn is experienced of all things OGL – providing support from implementation to developing and designing meaningful assets for your business. 
Abstract image of a black, reflected keyboard that's slightly blurry | Unifii ServiceNow
A simplified Service Operations experience from Unifii
Whether it’s something like a quick efficiency boost to some processes or a comprehensive top-to-bottom overhaul of your company systems; with the right advice and managed support, you can elevate your ServiceNow solutions to achieve greater profitability and maximize efficiency.
ERP Today Live! with Certinia and UiPath
In this ERP Today Live! session, Certinia's Andy Campbell and UiPath's Ian Turlin, share UiPath’s implementation journey with Certinia’s professional services cloud.
image of a red dragon for the lunar new year
Editor’s words: The Year of the Customer
ERP Today readers, welcome to the Year of the Customer. Our editor, Giacomo Lee, reminisces on 2023 which was the Year of the Partner.
graphic of a marketplace coloured in pink| Confessions of a retail technologist
Confessions of a retail technologist
Oracle, KPMG and Google Cloud retail experts discuss the technology saving the day for customer experience.
Video: Oracle Guided Learning Demo
This video shows you how OGL guides you through a process - allowing seamless use of Cloud (Fusion) Apps and continuous learning for employees.
Some e-Gov projects that actually deliver public value
Here's how e-gov can actually deliver efficient, transparent and accessible public services for citizens, businesses and governments.
image of sailboat with Vodafone branding | Vodafone and Accenture
Vodafone dials into Accenture’s tech and transformation services
Vodafone Group Plc has announced its intention to create a strategic partnership with Accenture to commercialize Vodafone’s shared operations. The partnership aims to accelerate growth, enhance customer service and drive significant efficiencies for its operating companies and partner markets. The...