SugarAI

ERP Today Awards: AI, Operational Execution, Real-World Impact Defined ERP Leadership in 2025

The ERP Today Awards 2025 make one thing clear: ERP leadership is no longer defined by deployment success, but by real-world impact. Across five award categories—spanning AI innovation, operational execution, customer experience, SMB transformation, and large enterprise projects—the 2025 winners set a new standard for what it means to lead with enterprise technology.

CRM and Customer Experience

How SugarAI Helped Country Fare Increase Existing Account Revenue by 40%

SugarAI’s award-winning work with Country Fare shows how connected ERP and CRM insight can help distributors grow existing account revenue, reduce manual analysis, and improve proactive customer engagement.

CRM and Customer Experience

ERP Today 2025 Awards: Customer Experience Moves to the Core of ERP Strategy

SugarAI won the Customer Experience Solution of the Year award for its successful transformation of Country Fare by leveraging sales data to enhance customer engagement and proactive relationship management, while Inetum was recognized as a runner-up for optimizing service delivery using AI.