workflow automation

Glowing AI brain on a CPU chip surrounded by a digital circuit board, representing enterprise cloud and AI infrastructure

Your AI Roadmap Has a Cloud Problem: New NTT DATA Research Reveals Why Enterprise Cloud Maturity Is the Gating Factor for AI Success

Despite extensive investments in cloud migration, only 14% of enterprises have achieved the advanced cloud maturity necessary to support AI-driven innovations, posing significant strategic challenges as organizations grapple with legacy systems and the urgent need for integrated cloud and AI strategies.

SAP agentic AI manufacturing Hannover Messe 2026

Manufacturing Systems and Automation

Sage Brings Copilot into Operations to Push Manufacturing, Distribution Toward Agentic Supply Chains

Sage has integrated its Copilot AI assistant into Sage Operations to enhance operational workflows with earlier risk detection and proactive insights for manufacturing and distribution teams, signaling a move towards more agent-driven operational models.

Analytics and AI

Year in Review: ERP AI Integration Went from Promise to Performance in 2025

End users in 2025 stopped seeing AI as a futuristic buzzword for enterprise planning. What had long been pitched as a future differentiator finally began delivering measurable operational benefit this year. According to ERP Today’s reporting on the manufacturing sector, 82% of companies increased...

CRM and Customer Experience

5 Predictions: What Salesforce Leaders Expect from Enterprise AI Agents in 2026

At a Salesforce roundtable, executives predicted that by 2026, companies will face a clear divide based on their adoption of AI agents as operational infrastructure, leading to significant changes in voice communication, engineering delivery models, governance structures, and user experiences.

A wide angle view of an NTT DATA building, taken on an evening | NTT Sapphire

ERP Strategy and Planning

NTT DATA Business Solutions Positions for the Platform Era: SAP, ServiceNow, and the New Face of Enterprise Transformation

NTT DATA Business Solutions is uniquely positioned to bridge SAP and ServiceNow through a pragmatic transformation framework that emphasizes customer proximity, platform integration, and outcome-driven innovation, making it a top-tier partner for organizations seeking comprehensive business transformation.