Top three web conferencing apps hit over 70 percent market share

Key Takeaways

As of April, Zoom, GoToWebinar, and Cisco Webex dominate the web conferencing market with over 70% market share.

Zoom is the leading platform with a 42.8% market share and over 300 million daily users globally.

The surge in web conferencing usage is largely driven by the need for remote collaboration during lockdowns, with Cisco Webex reporting 14 billion meeting minutes in March 2020.

Zoom, GoToWebinar and Cisco Webex, the top three web conferencing platforms, hit more than a 70 percent market share as of April, according to data gathered by LearnBonds.

With lockdown rules in place and millions of employees staying at home, businesses have had to replace face-to-face meetings with new ways of allowing people to collaborate, leading to a surge in the use of web conferencing platforms.

Zoom ranked as the leading platform among users with 42.8 percent market share and was used by over 300 million people in daily meetings globally last month. GoToWebinar ranked second with 18.7 percent market share, followed by Cisco Webex, which reached 11.2 percent market share as of April and reported 14 billion meeting minutes globally in March 2020 – more than double compared to January figures.

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