ERP Strategy and Planning

Businessperson hold an image of an AI agent in hand.

Microsoft Pitches Agentic ERP, CRM as Operating System for AI-First Enterprises

Microsoft's shift to AI-first autonomous enterprises involves agents across Dynamics 365 that interpret data, collaborate, and enhance operations by automating tasks within finance, supply chain, and CRM, emphasizing the integration of systems and intelligence for adaptive, measurable outcomes.

Analytics and AI

Retail AI Hits NRF 2026: SAP, Microsoft, Workday Turn Agentic Platforms into New Operating System for Stores and Commerce

Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.

Analytics and AI

RISE with SAP: Cloud ERP Adoption Accelerates Ahead of 2027 Deadline—SAPinsider Benchmark Report

SAPinsider’s RISE with SAP 2025 benchmark shows cloud ERP adoption accelerating as the 2027 end-of-maintenance deadline approaches. New data reveals how generative AI, security readiness, and organizational size are shaping SAP S/4HANA Cloud Private migration decisions.

ERP Strategy and Planning

CloudRock Acquires SuccessDay to Offer Independent Alternative to Large System Integrators

CloudRock has acquired Dutch HR-IT firm SuccessDay, expanding its European footprint. The deal combines global ERP expertise with regional advisory and AMS, offering clients integrated support across Workday, Oracle, and SAP.

Analytics and AI

Africa Races to Build AI Skills as Training Demand Surges While Budgets Lag

African organizations are rapidly developing AI-focused skills amid tightening training budgets, leading to a significant gap between the growing demand for AI expertise and the resources allocated for skills development.

ERP Strategy and Planning

Join our vibrant Epicor partner ecosystem!

Our partners are essential to Epicor, enabling us to sell, implement, extend, and support our solutions worldwide. Because we’ve forging long-term relationships with our partners for many decades, we know the value of your expertise and capabilities. That’s why we offer a best-in-class program that launches and rewards your success.

ERP Strategy and Planning

The Quebec Advantage

Quebec’s manufacturing sector is unlike any other in North America—where language is more than communication, it’s identity and law. Epicor and gold-certified partner Concerti are helping manufacturers thrive in this unique market by combining world-class ERP solutions with cultural intelligence. From navigating French-language requirements to building trust in close-knit business communities, this partnership ensures SMBs can compete globally while honoring local values.

ERP Strategy and Planning

Unlock New Growth Opportunities – Become an Epicor Channel Partner

Join a global network of trusted partners and deliver industry-leading ERP solutions to businesses worldwide. As an Epicor Channel Partner, you’ll gain access to exclusive resources, training, and support to help you grow your business and maximize profitability.

Data with South Korea flag in the background

Analytics and AI

South Korea’s AI Basic Law Takes Effect in 2026: What Businesses Need to Know

South Korea’s AI law, effective January 22, 2026, requires organizations using high-impact AI systems to conduct risk assessments, maintain human oversight, and prepare for compliance during a one-year grace period.

Analytics and AI

Healthcare ERP Market Set to Double by 2033 as Hospitals Lean on Finance-Led, On-Premises Platforms

The healthcare ERP market is set to more than double from USD 7.5 billion in 2023 to USD 15.7 billion by 2033, driven by hospitals' need for integrated operations and data centralization amidst rising complexity and regulatory pressures, with finance and billing being the leading segments.

Analytics and AI

Five ERP Strategic Implications for Operations Leaders in 2026

As organizations face a pivotal shift in ERP to autonomous action-driven frameworks, leaders must prioritize rapid modernization, governance transparency, and adaptability to remain competitive.

Analytics and AI

Red Hat Acquires Chatterbox Labs to Strengthen AI Safety and Governance

Red Hat acquires Chatterbox Labs to add AI safety, guardrails, and risk metrics across its enterprise AI portfolio.

Data processing over infrastructure construction site

Analytics and AI

Six Data Pivots That Decide Whether Your AI Strategy Scales in 2026

AI is forcing businesses to modernize data architectures. CData’s e-book outlines six pivots to scale AI-driven products.

Business Process Management and Automation

How Microsoft Is Rewiring ERP with Composable Dynamics 365

Microsoft's ERP strategy focuses on a composable approach using Dynamics 365 as a modular backbone for industry-specific solutions, emphasizing scenario-driven capabilities, AI integration, and partner specialization to create tailored solutions on a shared cloud platform.

The coast of Da Nang with the city against the beach and ocean

Analytics and AI

Vietnam Draws More Than $7 Billion in AI Data Center Investments, Reshaping Enterprise Infrastructure

Create Capital Vietnam and Haimaker.ai have unveiled a $1 billion joint venture to build a nationwide AI-focused data center network in Vietnam, part of a broader surge of more than $7 billion in AI infrastructure investment driven by policy incentives and rising enterprise demand.

Cloud Platform and Technology

Engineering the Future of Tax with OCI and Vertex

Black & Veatch modernized its tax infrastructure by migrating to Oracle Cloud ERP and Vertex solutions to enhance global compliance, reduce operational risks, and streamline processes, demonstrating the importance of integrated cloud-native tax services for supporting complex multi-jurisdictional operations.

Cloud Platform and Technology

Shedding Data Baggage for a Leaner SAP Cloud

Migrating to SAP Cloud ERP Private promises streamlined processes and agility, but organizations must first conduct a thorough assessment of their data to avoid complicating the transition with unnecessary legacy information, which can drive up costs and hinder performance.

Analytics and AI

Oracle AI World’s IBM Sessions: What Enterprises Must Build Before AI Can Deliver

At Oracle AI World, IBM emphasized that successful AI adoption in enterprises relies not on flashy models but on robust foundational preparations, governance, and aligned business processes, showcasing that scalable AI implementations require clean data and integrated workflows.

Analytics and AI

How Gulf States Are Approaching Digital Sovereignty

Gulf states are building digital sovereignty frameworks to strengthen infrastructure and move from importing to operating cloud and AI services locally. National regulations, major investments, and regional collaboration support this transformation.

Analytics and AI

Data Integrity is the New ERP Mandate

Data integrity is crucial for ERP success, as reliable information underpins automation and insights; organizations must modernize data handling without full system overhauls, confront legacy issues, and embrace governance to enhance efficiency and decision-making.

Analytics and AI

Year in Review: Testing, Transformation, and the Race to AI-Ready ERP in 2025

In 2025, the conversation around cloud migration shifted from why to how. According to SAPinsider’s 2025 research report on SAP S/4HANA deployment, for instance, 31% of the organizations who responded to the survey have transitioned to SAP S/4HANA, while another 27% are in implementation. Additionally, 54% of respondents said they plan to incorporate AI or...

Cloud Platform and Technology

How SAP Experience Centers Win Transformation

SAP's Experience Centers have transformed from showrooms to operational labs, exemplified by the fully functional S.Mart Store in Walldorf, illustrating the company's commitment to co-creating practical industry solutions with customers.

Business Process Management and Automation

Connected Construction: ERP Without the Bottlenecks

Cloud ERP is evolving into a critical operating system for construction and field service companies, enabling resilience, real-time decision-making, and lean operations, as evidenced by the experiences of Tester Construction, Tech Electronics, and Carlson LaVine Construction in their transitions to Acumatica.

Enterprise Asset Management

Nextworld’s Future-Proof ERP Platforms Redefine Enterprise Agility

Cloud-native, no-code ERP platforms like Nextworld are emerging as solutions for businesses facing demands for adaptability and cost control, enabling modern architecture for continuous change, reducing technical debt, and facilitating integration with existing systems.

Analytics and AI

2025 Was a Pivotal Point for Oracle NetSuite: Where Is Its AI Roadmap Heading in 2026?

Oracle NetSuite laid the groundwork in 2025 for an AI-native ERP experience, with 2026 expected to see the launch of key features like NetSuite Next and Autonomous Close, which will embed AI into financial and operational workflows, moving AI from conceptual to operational use.

Analytics and AI

Utilities Turn to Physical AI to Accelerate Grid Modernization

Utilities are increasingly utilizing robotics and physical AI to enhance inspections, mitigate risks, and optimize workforce efficiency amidst challenges like electrification growth, aging infrastructure and labor shortages.

Automation

5 Predictions: What Salesforce Leaders Expect from Enterprise AI Agents in 2026

At a Salesforce roundtable, executives predicted that by 2026, companies will face a clear divide based on their adoption of AI agents as operational infrastructure, leading to significant changes in voice communication, engineering delivery models, governance structures, and user experiences.