Zone & Co launched Zoe by Zone, an agentic orchestration layer designed to operate as a centralized control and execution cockpit for finance teams working natively inside the ERP system, the company announced on January 22.
Zoe is positioned as an ERP-embedded intelligence and execution layer that coordinates specialized agents to carry out finance tasks directly within NetSuite. The first generally described capability is subscription intelligence for ZoneBilling, focused on identifying unbilled revenue, renewal exposure, and billing discrepancies without requiring users to leave their ERP environment.
Applying Agentic Control Inside the ERP Core
Architecturally, Zoe functions as an orchestration layer that sits within the ERP workflow. Instead of exposing analytics through external dashboards or requiring custom saved searches, Zoe routes user objectives, such as identifying unbilled subscriptions or validating invoice accuracy, to purpose-built subject matter agents that operate against live ERP data.
In practice, this means finance users remain inside NetSuite while Zoe coordinates analysis and execution across Zone’s existing platform components. Subscription intelligence in ZoneBilling uses this orchestration model to surface exceptions such as value at risk, upcoming renewals in defined time windows, and misalignments between subscription configurations and invoice amounts.
The solution is designed to shift effort away from manual data navigation and interpretation toward review and action. As described in the release, agents operate on ERP-resident data and business rules, with Zoe coordinating how those agents analyze information and trigger follow-up steps within the same system.
Operational Context for ERP, Finance Teams
The initial focus on subscription intelligence reflects a specific operational pain point rather than a broad automation claim. Recurring revenue processes often span configuration, billing, and renewal management, which in many ERP environments requires manual reconciliation across records, logs, and saved searches.
By embedding analysis and execution inside the ERP workflow, Zoe aims to reduce the need for external tools or offline investigation. According to the company, future subject matter agents are planned across quote-to-cash, procure-to-pay, treasury, payments, payroll, and reporting, all operating under the same orchestration layer and data context.
Zone & Co said that subscription intelligence will be available first to a limited set of customers, with broader availability expected in the coming months.
What This Means For ERP Insiders
Finance automation works best when the ERP system acts as the decision engine. For ERP teams planning finance automation initiatives, this highlights the importance of embedding intelligence directly into core ERP workflows rather than layering analytics on top. Architectures that keep analysis and execution inside the system can simplify governance and reduce operational friction.
Agent-based finance demands ERP-native guardrails. For teams evaluating agent-based finance software, attention shifts to how work is structured and overseen within the ERP system. ERP program owners need visibility into how agents are coordinated, governed, and audited when they operate on live financial data.
Intelligent orchestration is now an ERP architecture concern. For enterprise architects, orchestration layers become part of the system design discussion as intelligence is embedded closer to the ERP core. Decisions around extensibility, data access, security, and control frameworks increasingly shape how these platforms can be governed and evolved over time.
