Acumatica announced on June 16 the appointment of Roman Bukary as SVP of Partner Strategy and Programs, putting a longtime SaaS and channel executive in charge of the cloud ERP vendor’s partner ecosystem strategy.
The Bellevue, Washington-based company. In the role, Bukary will lead the strategy, development, and evolution of Acumatica’s partner programs, with a focus on giving partners the resources and support needed to grow their practices and improve customer outcomes.
The appointment reinforces Acumatica’s channel-first model at a time when midmarket ERP buyers are looking for implementation partners that can combine industry knowledge, cloud ERP delivery, AI readiness, and post-go-live support.
“Roman understands that thriving partners create thriving customers,” said Sanket Akerkar, President and COO at Acumatica. “He has spent his career building and scaling successful channel programs and go-to-market organizations across enterprise SaaS.”
Partner Programs and Growth Strategy
Bukary joins Acumatica with more than 20 years of experience building and scaling enterprise SaaS and AI organizations.
Most recently, he served as Chief Revenue Officer at Netgain Solutions, where he led revenue growth and partner-focused initiatives. He also serves as a strategic advisor to AI-native organizations, supporting growth and business transformation.
Acumatica said Bukary has built teams from the ground up, guided them through rapid growth, and managed people and operations through complex acquisitions. That background points to the operating mandate behind the appointment. Partner strategy is not only about recruitment or enablement, but about scaling a more structured go-to-market ecosystem.
For Acumatica, partners remain central to how customers evaluate, implement, extend, and optimize ERP. The company’s channel model depends on partners carrying product knowledge into industry and regional markets, while also providing the services capacity customers need after selection.
AI and SaaS Experience Add Context
Bukary’s experience across SaaS and AI organizations adds another layer to the appointment.
ERP partner programs are changing as buyers ask more questions about automation, AI agents, integration, reporting, and industry-specific workflows. Partners need to support not only implementation and configuration, but also advisory work around data readiness, process redesign, AI adoption, and ongoing optimization.
Acumatica’s announcement does not lay out specific program changes under Bukary, but the role’s scope signals that partner strategy will remain a central growth lever. The company framed the appointment around partner opportunity, practice growth, customer satisfaction, and customer success.
Channel Execution, Midmarket ERP Competition
The appointment also reflects the competitive dynamics of midmarket ERP.
Cloud ERP vendors increasingly compete through implementation experience, partner specialization, and ecosystem depth, not only product functionality. Midmarket customers often depend on partners to translate the platform into industry-specific processes, reporting structures, integrations, and long-term operating improvements.
That makes partner-program leadership a strategic role. The quality of the channel affects sales capacity, implementation outcomes, customer retention, and the ability to move new capabilities into the installed base.
For Acumatica, Bukary’s appointment gives the company a dedicated executive over partner strategy and programs as it continues to expand through its ecosystem.
What This Means for ERP Insiders
Partner ecosystems are an ERP growth engine. Acumatica’s appointment of Roman Bukary shows how cloud ERP vendors are putting more executive focus on partner programs, practice growth, and customer delivery capacity. Channel strategy shapes market reach as much as direct sales execution.
AI raises the bar for partner enablement. As ERP buyers ask more about automation, AI-native workflows, and data-driven operations, partners need the skills to move beyond implementation into process advisory and post-go-live optimization. Enablement must cover AI readiness, integration, governance, and industry use cases, not just product configuration.
Customer success depends on channel consistency. Acumatica’s channel-first model places partners at the center of selection, deployment, support, and long-term value realization. For customers and partner firms, the practical issue is whether the ecosystem can deliver consistent outcomes as ERP projects become more complex and AI-enabled capabilities move into the core platform.
