Tarsilla Moura
Chief Editor, SAPinsider & ERP Today
151 Articles Published
ERP Strategy and Planning
ERP Today 2025 Awards: Operational Innovation Expands Beyond Traditional Boundaries
Inetum won the Operational Innovation of the Year Award for its successful SAP S/4HANA Public Cloud implementation with Erri Berri, enhancing efficiency and agility, while Solvoz secured the runner-up position for its Mawared MENA platform, which digitizes procurement processes in humanitarian operations.
Analytics and AI
Dynamic Finance Emerges as a Competitive Differentiator in the AI Era
Research from the IBM Institute for Business Value reveals finance functions are evolving from retrospective roles to proactive decision-makers in enterprise performance, highlighting a stark performance gap where only 12% of organizations exhibit advanced maturity in strategic influence and digital agility.
CRM and Customer Experience
ERP Today 2025 Awards: Customer Experience Moves to the Core of ERP Strategy
SugarAI won the Customer Experience Solution of the Year award for its successful transformation of Country Fare by leveraging sales data to enhance customer engagement and proactive relationship management, while Inetum was recognized as a runner-up for optimizing service delivery using AI.
SAP earnings results showing cloud revenue growth, current cloud backlog, and Business AI strategy
Analytics and AI
SAP Q1 Earnings Shows Cloud Strength, but Can the AI and Backlog Momentum Hold?
SAP delivered a Q1 earnings beat, but the more important story was beneath the headline numbers. The company showed strong cloud growth and expanding backlog, while also signaling likely deceleration ahead and a gradual shift toward Business AI as a consumption-based revenue model.
Workday ERP finance
Analytics and AI
Workday Advances ‘Lights-Out Finance’ Vision with Autonomous Financial Testing Tool
Workday is advancing its “lights-out finance” vision with an AI-driven Financial Test Suite that continuously detects fraud and anomalies before transactions are completed.
Construction ERP cloud adoption
Cloud Platform and Technology
Construction ERP Survey Shows Demand for Cloud, but the Gains Remain Uneven
Construction firms emphasize the need for modern ERP systems with real-time data, mobile access, and integration, yet adoption rates vary, as many still experience operational challenges and unclear cloud migration progress despite a majority already using cloud-based solutions.
AI in higher education
Analytics and AI
Drivestream Opens AiPEX University to Show Higher Education What Agentic AI Can Actually Change
Drivestream has launched AiPEX University, a new immersive experience center built with Oracle to help higher education leaders see how agentic AI could operate across enrollment, financial aid, academic planning, student engagement, HR, and finance.
AI is reshaping enterprise partnerships across ERP, supply chain, governance, and ecosystem collaboration
Analytics and AI
AI Is Changing the Rules of Enterprise Partnerships: Q&A with Blue Yonder’s VP Kelley Lear
In this ERP Today Q&A, Blue Yonder’s Kelley Lear explains how AI is changing the rules of enterprise partnerships. The discussion covers agentic AI, hyperscaler and ERP alliances, supply chain disruption, data readiness, governance, and what separates outcome-focused partnerships from those that stall.
SAP agentic AI manufacturing Hannover Messe 2026
Manufacturing Systems and Automation
Infor Expands Manufacturing Strategy with Deloitte MES Alliance and AWS AI Push
Infor expands its manufacturing strategy through a Deloitte MES alliance and AWS AI agents, connecting shop floor execution with ERP and automation at scale.
Amazon and Perplexity AI legal dispute highlights governance risks for AI agents in enterprise systems
Analytics and AI
Court Ruling in Amazon-Perplexity Case Raises New Questions for Agentic AI in Enterprise Systems
A preliminary court ruling in the Amazon-Perplexity case suggests platform owners may control how AI agents access password-protected systems, with significant implications for enterprise AI architecture and governance.
Analytics and AI
Sovereign AI Gains Ground in Asia as Control, Compliance, Infrastructure Collide
Sovereign AI is gaining traction in Asia as governments, like India and Singapore, prioritize local control over AI infrastructure and data governance, prompting enterprises to adapt their systems and strategies to comply with varying regulations and infrastructure conditions across the region.
ERP cloud lifecycle management dashboard showing integration complexity and AI-driven automation
Quality and Testing
Opkey Report Signals ‘Cloud Velocity Crisis’ as ERP Complexity, Costs, AI Expectations Collide
A new report from Opkey finds enterprise ERP teams struggling to keep pace with cloud release cycles, rising integration costs, and manual lifecycle processes, with agentic AI emerging as a key response.
SAP CX enterprise growth strategy
CRM and Customer Experience
Q&A: SAP’s Balaji Balasubramanian on Turning Customer Experience into an Enterprise Growth Engine
SAP Customer Experience (SAP CX) is evolving from a front-office focus to an enterprise growth strategy that emphasizes connected data, efficient execution, and the integration of AI to create seamless customer experiences.
ERP Strategy and Planning
Dynamics 365 Gains Momentum: Franklin Sports, Zwilling Highlight ERP Standardization and Finance Automation
Microsoft Dynamics 365 is experiencing significant growth as organizations move towards ERP standardization and process optimization, exemplified by Franklin Sports' shift to unify global operations and Zwilling Beauty Group's transition from system consolidation to process automation.
Data and Data Management
Oracle Database@AWS Reaches 12 Regions, Broadening Multicloud Database Footprint
Oracle Database@AWS has expanded to 12 regions across North America, Europe, and Asia Pacific, increasing deployment flexibility and high-availability support for enterprises seeking to migrate on-premises applications while addressing locality and regulatory requirements.
Analytics and AI
Is Workday CTO’s Exit to Anthropic Signaling Escalating AI Pressure on HCM Platforms?
Peter Bailis's shift from Workday to Anthropic underscores a talent migration trend from traditional enterprise software companies to AI-native platforms, reflecting a significant competitive landscape change in the industry.
Analytics and AI
SAP Shifts to AI Consumption Pricing as Agents Threaten Saas Revenue Model
SAP is shifting from per-user and subscription-based pricing to a consumption-based model in response to the automation of workflows by AI agents, reflecting a significant transformation aimed at aligning costs with AI usage rather than user access.
Business Process Management and Automation
Tennant ERP Rollout Disruption Triggers $30M Sales Hit and Investor Scrutiny
Tennant Company is experiencing significant operational and financial challenges due to a troubled ERP rollout that disrupted order processing, resulting in approximately $30 million in lost sales and a 23% drop in stock value, highlighting the critical nature of ERP systems in revenue operations.
Human Capital Management
Universities Accelerate ERP Transformations to Standardize Systems and Enable AI
Higher education institutions are rapidly modernizing their ERP systems, transitioning from heavily customized, fragmented infrastructures to standardized, integrated platforms that enhance operational efficiency and are better aligned with AI-driven capabilities, as exemplified by Central Michigan University’s move to a new system and UNLV’s expansion within an existing cloud platform.
Analytics and AI
US Tech Sector Lost Jobs in March, AI Enters Layoff Calculations
In March, the US tech sector lost 15,000 jobs despite a broader economic gain of 178,000 jobs, highlighting a significant divergence in labor market trends, with layoffs driven in part by AI influences and an impending shift in workforce needs.
Analytics and AI
Oracle’s AI Pivot Is Reshaping How It Builds Software, Staffs Teams, and Funds Growth
Oracle is transforming its operational and financial strategies by shifting focus to AI as a core element of its enterprise framework, resulting in significant layoffs while simultaneously investing heavily in infrastructure and automation to enhance product development efficiency.
Data and Data Management
Inside the Global Data Center Investment Surge and Why It Matters for ERP Leaders
Recent massive investments in data centers by major tech companies signify a transformative buildout of global computing capacity, driven by the demands of enterprise AI, geographic strategic importance, and energy constraints, reshaping how cloud and AI services will be delivered in the future.
Analytics and AI
NetSuite and OpenAI Signal Shift Toward Governed AI Agents Across Enterprise Systems
Enterprise vendors are prioritizing the governance of AI agent access and workflows through initiatives like Oracle NetSuite's AI Connector Service and OpenAI's Codex plugin system, aiming to standardize interactions and control behavior across business systems.
Analytics and AI
Deltek Expands AI-Driven ERP and PSA Positioning with IDC MarketScape Recognition
Deltek is establishing itself as a specialized AI platform for project-based industries, focusing on lifecycle orchestration rather than standalone ERP functionalities, as validated by IDC MarketScape, which underscores its strength in integrating AI across project workflows to enhance efficiency and compliance.
M&A
ERP Strategy and Planning
AttivoERP Expands Advisory Capabilities with Acuity Acquisition as ERP Services Shift Upstream
AttivoERP's acquisition of Acuity Consulting Group marks its shift from implementation to higher-value advisory services, responding to midmarket demand for comprehensive ERP guidance and a broader evolution in the industry toward integration of advisory capabilities, vendor neutrality, and full-lifecycle transformation.
Lift-and-Shift ERP Strategies NTT DATA and Microsoft
Cloud Platform and Technology
Demystifying SAP Business Suite and Cloud ERP with SAP Transformation Leader Anurag Barua
As SAP customers navigate the challenges of transformation deadlines, increasing cloud options, and rapid AI advancements, Anurag Barua emphasizes a structured approach to modernize with clarity amidst complexity, presenting vital insights at SAPinsider 2026 on utilizing RISE and GROW strategies for successful migration to SAP Cloud ERP.
Automation
Levi’s ERP Overhaul Hits 60% as Retailer Positions for AI-Driven Orchestration
Levi Strauss & Co. is advancing its digital transformation with a 60% complete global ERP modernization aimed at enhancing AI-driven orchestration and data visibility, as the company shifts towards direct-to-consumer sales expected to represent 55% of its growing revenue, while simultaneously upgrading its supply chain and e-commerce infrastructure.
Analytics and AI
CVS Health Partners with Google Cloud to Build AI-Driven Consumer Health Platform
CVS Health is transforming into a digital health platform through its partnership with Google Cloud to launch Health100, an AI-driven ecosystem aimed at unifying fragmented healthcare interactions and enhancing patient engagement.
Data and Data Management
Education ERP Market Growth Is Real, But the Numbers Tell a Fragmented Story
The education ERP market is rapidly growing due to modernization pressures in educational institutions, yet forecasts for its future size and growth rate vary widely, reflecting differing definitions of the market, assumptions about cloud adoption and AI impact, and changing pricing models.
Automation
Opkey Targets SaaS Release Bottleneck with AI-Driven ‘Release-to-Action’ Automation
Opkey has launched Release Advisor, an AI tool that automates the analysis of Oracle and Workday updates to streamline release decision-making, cutting analysis time by 60-80% and enabling faster certification of updates.
image of Workday building | Interview with Jim Stratton
Analytics and AI
Enterprise Apps as Systems of Action: Workday Pushing AI into Execution with Sana Launch
Workday has launched Sana, a unified AI interface that integrates directly into its HR and finance platform, enabling users to not only analyze but also execute tasks within governed workflows, thereby redefining enterprise AI adoption by embedding it in critical business processes.
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