It marks a significant milestone for the travel and tourism technology company as it looks to improve traveling experience.
Amadeus used RISE with SAP S/4HANA Cloud, private edition, to move its internal processes to the cloud with Microsoft Azure. The move will improve operational resilience and evolve its operations to a cloud operations-based model.
Amadeus’ technology provides the travel and tourism industry with solutions and booking systems for airlines, travel agencies and other services for industry players in more than 190 countries across the globe.
RISE with SAP, which delivers one commercial offer and contract for infrastructure, managed services and license, will help safeguard Amadeus’ operational efficiency.
The solution means Amadeus can increase scalability, flexibility and efficiency as it continues to innovate in its move to a cloud-operating model. Being able to react and adjust its operational capacity as needed depending on market and demand conditions allows Amadeus to leverage growth in the travel industry.
Santiago Franco, chief information officer, Amadeus, said: “At Amadeus, we’re committed to using technology to build better traveler experiences. We chose RISE with SAP because cloud technology can now deliver an improved level of service. And we’re confident that our decision will enhance our operational efficiency, drive innovation and ultimately improve our internal processes.”
Scott Russell, member of the executive board of SAP SE and lead of customer success, said: “By moving its operations to the cloud through SAP, Amadeus is putting themselves in a prime position to take its success to the next level and we are delighted to support them in their transformation journey.
“We are proud that Amadeus is leveraging RISE With SAP to streamline their internal business processes, which will help them be more efficient and productive, accelerating their growth and success.”